Re: Very disappointed in Viviotech

2014-04-01 Thread Cameron Childress
On Mon, Mar 31, 2014 at 11:46 PM, Mike K wrote: We got me set up for managed support and in the mean time he had researched the answer to my problem, and we went on from there. Also, Jordan Michaels the co-owner of Viviotech wanted to talk to me too.I thought he was going to give me

Re: Very disappointed in Viviotech

2014-04-01 Thread Kelly Matthews
Yeah they are really great guys! And $10 for a full month of manage support is a STEAL. :) I’ve used it on a month by month basis a couple times when I’ve needed to. On Apr 1, 2014, at 10:02 AM, Cameron Childress camer...@gmail.com wrote: On Mon, Mar 31, 2014 at 11:46 PM, Mike K wrote:

Re: Very disappointed in Viviotech

2014-04-01 Thread Bryan Stevenson
That's exactly how I'd expect Jordan and crew to respond and help you out - great bunch there! Speaking as a guy who has been learning to take it down a notchI've had similar knee jerk reactions to support situations in general when I feel I'm being handled or ignored (never felt that way

Re: Very disappointed in Viviotech

2014-04-01 Thread george.e...@ssa.gov george.e...@ssa.gov
Ok so now I'm ok with Viviotech again.They're a fine company and sensitive to customers hot buttons. The support guy I spoke to said something that really pressed a button and in my usual hot-blooded fashion I went incandescent.I really should learn to take a deep breath once in a

Re: Very disappointed in Viviotech

2014-04-01 Thread george.e...@ssa.gov george.e...@ssa.gov
Too bad you can't change your subject to match the change in your experience with Viviotech . . . :-\ G. ~| Order the Adobe Coldfusion Anthology now!

Very disappointed in Viviotech

2014-03-31 Thread Mike K
So I signed up with Viviotech - got a VPS. Started setting up my first hosting space after reading the documentation - had a question about why I was getting an error message that didnt seem to be covered by the documentation anywhere. Rang Viviotech. Got a jerk that told me that since I

Re: Very disappointed in Viviotech

2014-03-31 Thread Mike K
Ok so now I'm ok with Viviotech again.They're a fine company and sensitive to customers hot buttons. The support guy I spoke to said something that really pressed a button and in my usual hot-blooded fashion I went incandescent.I really should learn to take a deep breath once in a