RE: [Declude.JunkMail] Notification to customers of change of ownership
Scott, First, congratulations on the changes. I would certainly be interested in a gateway product from your company as a few changes are occurring here as well. We are likely going to be moving from Imail for our student email server to an Exchange 2003 server (as a mate to the staff faculty server). I have become somewhat disappointed with Imail and Ipswitch as we have had a couple of serious bugs with attachments of late that I feel have not been dealt with seriously enough by Ipswitch. This is what is prompting the change. Both bugs were problems dealing with Imail's handling of attachments. This was pretty critical for an academic institution that relies on email attachments for students to send in assignments and faculty that needs to send course materials to students. The first bug you are aware of and actually let me know that it was a known bug in Sept.. 2003 and wasn't fixed until December 2003 affecting the whole first semester. The second is a bug with multipart/mixed attachments that I reported as critical in January and now it is the end of the school year and still no news of a fix. I have only praise for your product and support and if I had to leave Imail, my regret would be losing Declude and therefore I was quite excited to see your message about a potential gateway product. Sorry for the rant, but after repeated inquires to Ipswitch with no response and now seeing an upgrade release (8.1) but still no fix for 8.05, I am just a little frustrated and *very pleased* that you weren't purchased by Ipswitch. Anyway congrats and I will continue to monitor for news of a gateway product so that I can continue to offer top quality anti-spam and virus protection for my users by a company that provides what I consider to be the best product and support in the entire industry. Richard Edge Senior Systems Administrator Technology Services Department TRINITY WESTERN UNIVERSITY Voice: 604-513-2089 E-mail: [EMAIL PROTECTED] WWW: http://www.ucs.twu.ca FAQ: http://www.ucs.twu.ca/resources/faq.htm -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry Sent: Monday, April 12, 2004 1:26 PM To: [EMAIL PROTECTED] Subject: RE: [Declude.JunkMail] Notification to customers of change of ownership Have you already started considering which other MTA's you will try to integrate with? No decisions have been made yet, but it looks like a gateway product (which would be compatible with all SMTP servers) may be the way that we go. I want to suggest Xmail Server (http://www.xmailserver.org). I have looked at making Declude work with it before, but never found the time to write the middleware needed. I like Xmail for it's speed and configurability, and the next release will add integrated IMAP finally. I also like the suggestion of MS SMTP service, but either dealing with sinks used in MS SMTP is very difficult or developers think admins are suckers, I have never seen a cheap addin for MS SMTP, even simple ones. Of course, feel free to correct me if they do exist. Thanks for the suggestions -- we will take a note of this. Another question, will there be any consideration in making Declude multi-platform? It is something that we are giving serious thought to. At this point, it isn't a high priority -- but something that is being considered as we do development work. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Notification to customers of change of ownership
First, congratulations on the changes. Thank you. :) I would certainly be interested in a gateway product from your company as a few changes are occurring here as well. We are likely going to be moving from Imail for our student email server to an Exchange 2003 server (as a mate to the staff faculty server). Thank you for your input about a gateway version, and explaining your situation with IMail, and: I have only praise for your product and support and if I had to leave Imail, my regret would be losing Declude and therefore I was quite excited to see your message about a potential gateway product. Thanks for the kind words. :) Sorry for the rant, but after repeated inquires to Ipswitch with no response and now seeing an upgrade release (8.1) but still no fix for 8.05, I am just a little frustrated and *very pleased* that you weren't purchased by Ipswitch. I can certainly understand that. Non-disclosures can be a nuisance, but what I can say is that one of my top priorities was finding a new owner that would be able to meet the needs of my customers. There were potential new owners that I did not feel would be able to do that. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Notification to customers of change of ownership
Just thought I would mention these things since I'm sure you are actively thinking about alternatives right now. Thanks -- I appreciate hearing your ideas on MS SMTP and licensing. We are indeed starting to think about which products/platforms to add support for. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Notification to customers of change of ownership
I am cloce to agree with you but as one of those who is tired of Imail and the high cost on hardware needed to handle mail per customer comparing to Linux systems I would loved to have declude on linux with postfix fex. Declude is the only thing keeping me on Imail. Benny -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Sent: 13. april 2004 07:16 To: [EMAIL PROTECTED] Subject: Re: [Declude.JunkMail] Notification to customers of change of ownership Scott, While I respect open source, I think the greater market opportunity for a for profit gateway product is on Windows based servers using MS SMTP. For one, it would probably allow your current base of IMail users to make use of it on the same server if they had a port forwarding firewall to handle SMTP AUTH (or you could also configure the gateway to do the AUTH for them and do away with the need for port forwarding), but more importantly, there is a large market of Exchange and MDaemon servers out there that could also make use of the product, and hopefully marry the capabilities into as few different sets of code as possible. Businesses that pay for their mail server software are much more likely to pay for their spam and virus blocking software as well, while those using things like Postfix are more likely to go the SpamAssassin/open source route. Although Windows costs money as a platform, so do extra servers and extra rack space (and extra servers to support). So having a single box-solution would be better than a multiple box solution except in very large installations where provisioning is already a practical reality. I would be surprised to see a good business case for any other platform offering the most potential unless you were planing on creating your own SMTP engine, though I'm sure that individually we may have many different needs that don't fit one generalized mold. From what I have seen with VAMSoft's ORF, you should be able to access all the data used with IMail except for alias resolution, with the obvious caveat that the account list would need to be exported (which could be done with a simple tool), or maybe you could build the hooks in as you do now. Another suggestion might be to simplify the code base by marrying the capabilities across versions and providing different levels according the number of accounts similar to how IMail does their licensing. This probably roughly matches the breakdown of your service currently, with heavier users opting for the more expensive options. My concern here is more so the speed of the introduction of new features and bug fixes, and the more platforms that you support along with the options available according to the version might make such things more difficult to maintain. This would also lessen the support and documentation needed according to the current forms of differentiation among versions. From a business perspective, this might provide better cost justification for lower volume users that seek out more advanced capabilities, and this group represents the majority of mail servers out there and plenty of business opportunity. And to keep this from impacting the smaller group of current users that this could impact negatively (charging more according to volume and not capabilities), you might want to think about grand fathering them in to a modified licensing scheme. Just thought I would mention these things since I'm sure you are actively thinking about alternatives right now. Matt R. Scott Perry wrote: Have you already started considering which other MTA's you will try to integrate with? No decisions have been made yet, but it looks like a gateway product (which would be compatible with all SMTP servers) may be the way that we go. I want to suggest Xmail Server (http://www.xmailserver.org). I have looked at making Declude work with it before, but never found the time to write the middleware needed. I like Xmail for it's speed and configurability, and the next release will add integrated IMAP finally. I also like the suggestion of MS SMTP service, but either dealing with sinks used in MS SMTP is very difficult or developers think admins are suckers, I have never seen a cheap addin for MS SMTP, even simple ones. Of course, feel free to correct me if they do exist. Thanks for the suggestions -- we will take a note of this. Another question, will there be any consideration in making Declude multi-platform? It is something that we are giving serious thought to. At this point, it isn't a high priority -- but something that is being considered as we do development work. -Scott --- Declude JunkMail: The advanced anti-spam solution
RE: [Declude.JunkMail] Notification to customers of change of ownership
First and foremost, congratulations Scott. You have earned the benefits that come with a deal like this. Many of my feelings echo those of Matt. You have done an outstanding job of providing the flexibility and support for a set of excellent products that has become increasingly scarce in today's world. I feel it necessary to say I owe much of what I have now and the success of my company to you and your products. When I was a green Network admin at the start of 2001, I was trying to figure out what I was doing without bringing down a whole network. Then, in May, I had the company mail server (also hosting a few clients) put into my lap because the previous admin could not figure out why we could not send e-mail to AOL. I know nothing about how e-mail worked. With a lot of help from Len, Sandy and you, I began to understand. Though probably unknowingly, you encouraged me to take the time to understand e-mail, answering my questions along the way, whether on a list or direct, even helping me a few times with items not at all related to e-mail. My hosting business only accounts for about 8% of revenue, but without the benefits of your products, that would be only half of that. (Yes, I would like that to be a larger number, but...) However, the hosting business has opened doors and has brought to me my largest networking client. For this, thanks. I feel that the power users of Declude are part of a big family, and look forward with cautious optimism that the makeup of that family will not change but for the better with the new organization. Now, when are you coming to Southern California so I can thank you in person? BTW, how does this affect your interns? ;-) John Tolmachoff Engineer/Consultant/Owner eServices For You --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Notification to customers of change of ownership
I truly believe that this will be beneficial for everyone. To state the obvious, there's always a battle in such arrangements between the bottom line and satisfying expectations, and over time, the bottom line always wins when you are playing with someone else's money. That is definitely true. One of my top concerns was making sure that my customers' needs be met. I have been working with Barry and Charlie for quite some time now, and am confident that they recognize that my input will be very important to their success. So if anyone is concerned with the way that things are working out, please contact me and let me know. Your approach to the business to date has been strikingly similar to open source in many ways, and in other ways customer service-centric in nature or just good old fashioned business. Neither one of these maximizes profits, and when it's your baby, you can make the choice between making decisions that generate more money and more customers or greater personal satisfaction whether or not it is in spite of profits. Barry and Charlie are expecting for this to be a profitable venture (which is the goal of just about every business). While they do plan to grow the business, I feel comfortable that it is going to be at a sustainable rate. Which leads to: I also recognize the value of the argument that says with more resources, capabilities can be expanded at a much faster rate, and for what you might lose to the bottom line, you gain from these capabilities. There is no doubt that limited resources have impacted capabilities to date, though mostly in terms of management and ease of use and not in terms of spam blocking when in capable hands. One of the main reasons I decided to sell the business was because of my limited resources. I was only able to devote a few hours a week to improving the Declude products, and was spending way too much time doing everything from accounting to making changes to the web site. Barry and Charlie have better resources to handle the things that don't need my expertise, which gives me time to focus on the software. I hope that Barry and Charles both understand that Declude is not an inexpensive product and I'm sure that everyone around here expects a continuation of the same principals, or in the very least an upfront disclosure of any plans to derivative from the existing model. Speaking for myself, I've been developing a new business and making decisions based on the existing model, and some changes made at the top can cause my business a great deal of harm. I hope that they also respect the contributions of the community in respect to development, and the value that this represents to the business as a whole. You need look no further than the IMail forum for an example of what happens when you virtually abandon the hardcore followers of a product. I can't say that there won't be any changes, but I believe that most of the changes will be positive. I am not aware of any major changes to the existing model, but if you have any specific concerns, be sure to ask me. I've experienced similar changes a few times, and invariably the bean counters win out over the community and their unique needs, though this tends to take some time and these were also big time buyouts. HomeSite for instance followed much the same path to date with Declude, and Allaire then Macromedia teamed up to harm the product from virtually every avenue while adding expense to the users. When I decided to go with Declude for my new business, I really decided to go with R. Scott Perry. I think one of the main differences here is that I am staying on, and am just as committed to my customers as I was before. So you're still getting R. Scott Perry. While I won't be making all the final decisions, Barry and Charlie understand that there are quite a few people out there that decided to go with R. Scott Perry, and that they all had good reasons for doing that. There may be problems -- but if so, I'm hoping we can anticipate what they might be ahead of time, so I can help avoid them. My hope here is that the new owners maintain and expand the extensibility of the product by putting as many capabilities as possible in the hands of the power users (expanded external filter support and deep customization), while at the same time I imagine they seek to simplify administration for those with less time and interest, and that they don't change for the worse the way the product is licensed for those seeking high volumes. I believe that your expectations here will be met or exceeded. My own biggest concern would be a change at any point in the future that would make Declude significantly more expensive (such as per-user licensing)... Although I can't make any guarantees here, I do not expect that there will be any significant changes to pricing (or the method of licensing). They recognize that the pricing is part of what got
RE: [Declude.JunkMail] Notification to customers of change of ownership
Scott, As a brand new member of the list and trying to learn the SPAM ropes quickly I have been very impressed with the product and your support. (Do you ever sleep? :) I wish you the best of luck with Barry and Charles and congratulations to you for building the company large enough to interest others. Please continue with the great support and answering my newbie questions, I hope to soon learn enough to ask better questions :. Goran Jovanovic The LAN Shoppe E-Mail: [EMAIL PROTECTED] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Notification to customers of change of ownership
Hi, Just a suggestion: Rather then talking to them in the third person, it may be reassuring if they were to introduce themselves to their customers and personally address some of the points that list members have raised. Best Regards Andy Schmidt HM Systems Software, Inc. 600 East Crescent Avenue, Suite 203 Upper Saddle River, NJ 07458-1846 Phone: +1 201 934-3414 x20 (Business) Fax:+1 201 934-9206 http://www.HM-Software.com/ -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry Sent: Monday, April 12, 2004 07:11 AM To: [EMAIL PROTECTED] Subject: Re: [Declude.JunkMail] Notification to customers of change of ownership I truly believe that this will be beneficial for everyone. To state the obvious, there's always a battle in such arrangements between the bottom line and satisfying expectations, and over time, the bottom line always wins when you are playing with someone else's money. That is definitely true. One of my top concerns was making sure that my customers' needs be met. I have been working with Barry and Charlie for quite some time now, and am confident that they recognize that my input will be very important to their success. So if anyone is concerned with the way that things are working out, please contact me and let me know. Your approach to the business to date has been strikingly similar to open source in many ways, and in other ways customer service-centric in nature or just good old fashioned business. Neither one of these maximizes profits, and when it's your baby, you can make the choice between making decisions that generate more money and more customers or greater personal satisfaction whether or not it is in spite of profits. Barry and Charlie are expecting for this to be a profitable venture (which is the goal of just about every business). While they do plan to grow the business, I feel comfortable that it is going to be at a sustainable rate. Which leads to: I also recognize the value of the argument that says with more resources, capabilities can be expanded at a much faster rate, and for what you might lose to the bottom line, you gain from these capabilities. There is no doubt that limited resources have impacted capabilities to date, though mostly in terms of management and ease of use and not in terms of spam blocking when in capable hands. One of the main reasons I decided to sell the business was because of my limited resources. I was only able to devote a few hours a week to improving the Declude products, and was spending way too much time doing everything from accounting to making changes to the web site. Barry and Charlie have better resources to handle the things that don't need my expertise, which gives me time to focus on the software. I hope that Barry and Charles both understand that Declude is not an inexpensive product and I'm sure that everyone around here expects a continuation of the same principals, or in the very least an upfront disclosure of any plans to derivative from the existing model. Speaking for myself, I've been developing a new business and making decisions based on the existing model, and some changes made at the top can cause my business a great deal of harm. I hope that they also respect the contributions of the community in respect to development, and the value that this represents to the business as a whole. You need look no further than the IMail forum for an example of what happens when you virtually abandon the hardcore followers of a product. I can't say that there won't be any changes, but I believe that most of the changes will be positive. I am not aware of any major changes to the existing model, but if you have any specific concerns, be sure to ask me. I've experienced similar changes a few times, and invariably the bean counters win out over the community and their unique needs, though this tends to take some time and these were also big time buyouts. HomeSite for instance followed much the same path to date with Declude, and Allaire then Macromedia teamed up to harm the product from virtually every avenue while adding expense to the users. When I decided to go with Declude for my new business, I really decided to go with R. Scott Perry. I think one of the main differences here is that I am staying on, and am just as committed to my customers as I was before. So you're still getting R. Scott Perry. While I won't be making all the final decisions, Barry and Charlie understand that there are quite a few people out there that decided to go with R. Scott Perry, and that they all had good reasons for doing that. There may be problems -- but if so, I'm hoping we can anticipate what they might be ahead of time, so I can help avoid them. My hope here is that the new owners maintain and expand the extensibility of the product by putting as many capabilities as possible in the hands of the power users
Re: [Declude.JunkMail] Notification to customers of change of ownership
Hi Scott- Allow me to add my congratulations to the others you've received. You have worked hard for this and you deserve whatever reward came to you as a result of this deal. -Dave Doherty Skywaves, Inc. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Notification to customers of change of ownership
Please continue with the great support and answering my newbie questions, I hope to soon learn enough to ask better questions :. Don't worry, I will continue answering questions here (and on the IMail Forum). :) -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Notification to customers of change of ownership
Just a suggestion: Rather then talking to them in the third person, it may be reassuring if they were to introduce themselves to their customers and personally address some of the points that list members have raised. I've passed this on to Barry, and suggested that he join the list -- hopefully, you will be hearing from him soon on the list. Things are extremely busy right now, but customer service is a top priority of his, so I have a feeling he will make this a priority. :) -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Notification to customers of change of ownership
On 12 Apr 2004 at 14:44, R. Scott Perry wrote: Don't worry, I will continue answering questions here (and on the IMail Forum). :) If Chucky Barry don't work you promise you won't leave us correct? -Nick Hayer -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. [AUTOMATED NOTE: Your mail server [170.222.200.91] is missing a reverse DNS entry. All Internet hosts are required to have a reverse DNS entry. The missing reverse DNS entry will cause your mail to be treated as spam on some servers, such as AOL.] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Notification to customers of change of ownership
Have you already started considering which other MTA's you will try to integrate with? No decisions have been made yet, but it looks like a gateway product (which would be compatible with all SMTP servers) may be the way that we go. I want to suggest Xmail Server (http://www.xmailserver.org). I have looked at making Declude work with it before, but never found the time to write the middleware needed. I like Xmail for it's speed and configurability, and the next release will add integrated IMAP finally. I also like the suggestion of MS SMTP service, but either dealing with sinks used in MS SMTP is very difficult or developers think admins are suckers, I have never seen a cheap addin for MS SMTP, even simple ones. Of course, feel free to correct me if they do exist. Thanks for the suggestions -- we will take a note of this. Another question, will there be any consideration in making Declude multi-platform? It is something that we are giving serious thought to. At this point, it isn't a high priority -- but something that is being considered as we do development work. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Notification to customers of change of ownership
Scott, While I respect open source, I think the greater market opportunity for a for profit gateway product is on Windows based servers using MS SMTP. For one, it would probably allow your current base of IMail users to make use of it on the same server if they had a port forwarding firewall to handle SMTP AUTH (or you could also configure the gateway to do the AUTH for them and do away with the need for port forwarding), but more importantly, there is a large market of Exchange and MDaemon servers out there that could also make use of the product, and hopefully marry the capabilities into as few different sets of code as possible. Businesses that pay for their mail server software are much more likely to pay for their spam and virus blocking software as well, while those using things like Postfix are more likely to go the SpamAssassin/open source route. Although Windows costs money as a platform, so do extra servers and extra rack space (and extra servers to support). So having a single box-solution would be better than a multiple box solution except in very large installations where provisioning is already a practical reality. I would be surprised to see a good business case for any other platform offering the most potential unless you were planing on creating your own SMTP engine, though I'm sure that individually we may have many different needs that don't fit one generalized mold. From what I have seen with VAMSoft's ORF, you should be able to access all the data used with IMail except for alias resolution, with the obvious caveat that the account list would need to be exported (which could be done with a simple tool), or maybe you could build the hooks in as you do now. Another suggestion might be to simplify the code base by marrying the capabilities across versions and providing different levels according the number of accounts similar to how IMail does their licensing. This probably roughly matches the breakdown of your service currently, with heavier users opting for the more expensive options. My concern here is more so the speed of the introduction of new features and bug fixes, and the more platforms that you support along with the options available according to the version might make such things more difficult to maintain. This would also lessen the support and documentation needed according to the current forms of differentiation among versions. From a business perspective, this might provide better cost justification for lower volume users that seek out more advanced capabilities, and this group represents the majority of mail servers out there and plenty of business opportunity. And to keep this from impacting the smaller group of current users that this could impact negatively (charging more according to volume and not capabilities), you might want to think about grand fathering them in to a modified licensing scheme. Just thought I would mention these things since I'm sure you are actively thinking about alternatives right now. Matt R. Scott Perry wrote: Have you already started considering which other MTA's you will try to integrate with? No decisions have been made yet, but it looks like a gateway product (which would be compatible with all SMTP servers) may be the way that we go. I want to suggest Xmail Server (http://www.xmailserver.org). I have looked at making Declude work with it before, but never found the time to write the middleware needed. I like Xmail for it's speed and configurability, and the next release will add integrated IMAP finally. I also like the suggestion of MS SMTP service, but either dealing with sinks used in MS SMTP is very difficult or developers think admins are suckers, I have never seen a cheap addin for MS SMTP, even simple ones. Of course, feel free to correct me if they do exist. Thanks for the suggestions -- we will take a note of this. Another question, will there be any consideration in making Declude multi-platform? It is something that we are giving serious thought to. At this point, it isn't a high priority -- but something that is being considered as we do development work. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- = MailPure custom filters for Declude JunkMail Pro. http://www.mailpure.com/software/
Re: [Declude.JunkMail] Notification to customers of change of ownership
I guess Easter is a day of rebirth for Computerized Horizons. Congratulations on your achievement. Matt R. Scott Perry wrote: Hi, I am Scott Perry, founder of Computerized Horizons and author of your Declude JunkMail, Declude Virus and Declude Hijack server products. I appreciate your business, and I want you to be aware of changes we are making, which benefit you. Computerized Horizons is being acquired by a team of business, marketing and technology professionals. The new team is led by Barry Simpson (President and CEO) and Charles Stefanidakis (COO/CFO). Simpson brings experience in the technology and technology marketing sectors and Stefanidakis brings years of technology start-up financing and administration. I am remaining on as Director of Software Architecture. All the current employees of Computerized Horizons will remain in their positions. How will you benefit? First, we have greater resources for the development and deployment of enhanced and new products. Planned changes include: Compatibility with other mail systems. Improved product bundling. Additional alliances with other vendors. Product enhancements based on customer expectations. New tools to fine-tune existing installations. Other benefits for you: Prices for the current products will remain the same. New Web site (same URL) will have additional support tools, forums and discussion areas. Enhanced customer service with an emphasis on Rapid Responsestay tuned for more details on this. New alliances and synergies with other products and services. Increased operational and financial stability. Computerized Horizons is poised to become the leader in the Internet Security space, and I will remain an integral part of our future. Barry and Charles bring skills and knowledge never before known at Computerized Horizons. Also, the opportunity for growth and new applications is right around the corner. You will be seeing, hearing and reading more about Declude technology soon. Look for us at trade shows. Read articles, case studies and white papers in various technology publications. Check out reviews of functionality, reliability and costs between Declude products versus our competitors. Expect our team of professionals to raise the profile of Declude products and continue the fight against Internet annoyances. We look forward to continuing to serve your technology needs for the future. Sincerely, Scott Perry -- = MailPure custom filters for Declude JunkMail Pro. http://www.mailpure.com/software/ =
Re: [Declude.JunkMail] Notification to customers of change of ownership
I guess Easter is a day of rebirth for Computerized Horizons. Congratulations on your achievement. Thank you. :) I truly believe that this will be beneficial for everyone. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Notification to customers of change of ownership
congratulation when you go public, we should have priority to buy shares on you IPO :) - Original Message - From: R. Scott Perry [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Monday, April 12, 2004 1:14 AM Subject: Re: [Declude.JunkMail] Notification to customers of change of ownership I guess Easter is a day of rebirth for Computerized Horizons. Congratulations on your achievement. Thank you. :) I truly believe that this will be beneficial for everyone. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Notification to customers of change of ownership
R. Scott Perry wrote: Thank you. :) I truly believe that this will be beneficial for everyone. To state the obvious, there's always a battle in such arrangements between the bottom line and satisfying expectations, and over time, the bottom line always wins when you are playing with someone else's money. Your approach to the business to date has been strikingly similar to open source in many ways, and in other ways customer service-centric in nature or just good old fashioned business. Neither one of these maximizes profits, and when it's your baby, you can make the choice between making decisions that generate more money and more customers or greater personal satisfaction whether or not it is in spite of profits. I also recognize the value of the argument that says with more resources, capabilities can be expanded at a much faster rate, and for what you might lose to the bottom line, you gain from these capabilities. There is no doubt that limited resources have impacted capabilities to date, though mostly in terms of management and ease of use and not in terms of spam blocking when in capable hands. I hope that Barry and Charles both understand that Declude is not an inexpensive product and I'm sure that everyone around here expects a continuation of the same principals, or in the very least an upfront disclosure of any plans to derivative from the existing model. Speaking for myself, I've been developing a new business and making decisions based on the existing model, and some changes made at the top can cause my business a great deal of harm. I hope that they also respect the contributions of the community in respect to development, and the value that this represents to the business as a whole. You need look no further than the IMail forum for an example of what happens when you virtually abandon the hardcore followers of a product. I've experienced similar changes a few times, and invariably the bean counters win out over the community and their unique needs, though this tends to take some time and these were also big time buyouts. HomeSite for instance followed much the same path to date with Declude, and Allaire then Macromedia teamed up to harm the product from virtually every avenue while adding expense to the users. When I decided to go with Declude for my new business, I really decided to go with R. Scott Perry. My hope here is that the new owners maintain and expand the extensibility of the product by putting as many capabilities as possible in the hands of the power users (expanded external filter support and deep customization), while at the same time I imagine they seek to simplify administration for those with less time and interest, and that they don't change for the worse the way the product is licensed for those seeking high volumes. For the short-term, I'm cautiously optimistic about the changes this might bring, but I hope the new owners respect the fact that there are many other businesses out there that will be directly impacted by many of their decisions. I hope that both Barry and Charles are members of this list so that they can see first hand what has driven the product to date, and clarify any issues that may arise about the direction of your business in relation to ours. My own biggest concern would be a change at any point in the future that would make Declude significantly more expensive (such as per-user licensing), but at the same time I would be relieved by new energy directed at things like for instance a product for MS SMTP gateways and expanded MIME parsing capabilities without significant impact on performance. Regardless of my long-winded cautious optimism, I expect that you got what you deserved from your hard work and very long hours over the years in bringing Declude from it's infancy to what it is now, and for that you get a big (and repeated) congratulations. I'm also very, very thankful that it wasn't Ipswitch, or heaven forbid, Microsoft, that bought you out :) Matt -- = MailPure custom filters for Declude JunkMail Pro. http://www.mailpure.com/software/ = --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
