Re: [Declude.Virus] False Positives

2010-05-07 Thread Linda Pagillo
Hi Kevin. Thanks for your post. I first would like to explain that what you are seeing is not a false-positive. The address that the emails are coming from are not a factor in the case of vulnerabilities. Our vulnerability checking looks for exploits in an email. If it finds one, it will mark

[Declude.Virus] embedded AVG issue

2010-05-07 Thread Harry Vanderzand
I though I would check my virus logs which I have not done for a while. It is not working. See log entry: 05/07/2010 14:06:13.502 qb42e00250010.smd Scanned: Virus Free [MIME: 1 125] 05/07/2010 14:06:18.720 q990400280052.smd Vulnerability flags = 862 05/07/2010 14:06:18.814

RE: [Declude.Virus] embedded AVG issue

2010-05-07 Thread David Barker
We have seen this mostly with manual installs. Error: Could not start AVG Instance (17) has to do with the DLL. Please contact supp...@declude.com if you need assistance. 1. Stop decludeproc 2. Download http://interim.declude.com/41048/AVG-DLL.zip

Re: [Declude.Virus] False Positives

2010-05-07 Thread Kevin Rogers
Thanks for your help Linda. Here are a couple log snippets of the 'uuencoding bad end' Vulnerability 05/06/2010 15:39:30.823 q126c7cd3e05f.smd Vulnerability flags = 65 05/06/2010 15:39:31.854 q126c7cd3e05f.smd 'uuencoding bad end' vulnerability in line 208152 05/06/2010 15:39:32.166