[dev] Antwort: How to assign Process to Ticket

2013-12-17 Thread Kai Uwe Klein
You can set the DynamicFields which are used by the PM-Module to set Process ID and Activity ID.I've done this allready through a PostmasterFilter and it worked well.RegardsKai Kai-Uwe Klein Senior Consultant maxence business consulting gmbhphone fax cell internet+49-(0)-2133-2599-0

Re: [dev] Antwort: How to assign Process to Ticket

2013-12-17 Thread Dan Stover
Thanks, Kai, for your response. Can this be done after the ticket is created? *From:* dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] *On Behalf Of *Kai Uwe Klein *Sent:* Tuesday, December 17, 2013 10:36 AM *To:* Development community of OTRS *Cc:* dev *Subject:* [dev] Antwort: How to assign

Re: [dev] Antwort: How to assign Process to Ticket

2013-12-17 Thread Kai Uwe Klein
As far as I have tried it: Whenever you want.-dev-boun...@otrs.org schrieb: -An: Development community of OTRS dev@otrs.orgVon: Dan Stover Gesendet von: dev-boun...@otrs.orgDatum: 17.12.2013 18:07Betreff: Re: [dev] Antwort: How to assign Process to TicketThanks, Kai,

Re: [dev] Antwort: How to assign Process to Ticket

2013-12-17 Thread Dan Stover
Thanks very much. Have a great day…Dan. *From:* dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] *On Behalf Of *Kai Uwe Klein *Sent:* Tuesday, December 17, 2013 11:24 AM *To:* Development community of OTRS *Cc:* Development community of OTRS *Subject:* Re: [dev] Antwort: How to assign Process

Re: [dev] Antwort: How to assign Process to Ticket

2013-12-17 Thread Dan Stover
Thanks again. That worked! *From:* dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] *On Behalf Of *Kai Uwe Klein *Sent:* Tuesday, December 17, 2013 11:24 AM *To:* Development community of OTRS *Cc:* Development community of OTRS *Subject:* Re: [dev] Antwort: How to assign Process to Ticket