You can set the DynamicFields which are used by the PM-Module to set Process ID and Activity ID.I've done this allready through a PostmasterFilter and it worked well.RegardsKai
Kai-Uwe Klein
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s, Kai, for your response. Can this be done after the ticket is created?
From: dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] On Behalf Of Kai Uwe Klein
Sent: Tuesday, December 17, 2013 10:36 AMTo: Development community of OTRSCc: devSubject: [dev] Antwort: How to assign Process to Ticket
You c