http://www.ixda.org/discuss.php?post=39636#39636
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Posted from the new ixda.org
http://www.ixda.org/discuss?post=49567
Welcome to the Interaction Design
If by technical you mean programming, then it's correct to say
the UCL course doesn't have a technical component in any of the
taught modules, apart from some computer-based
experimental/statistical work in the cognitive science module. The
research dissertation (which counts for 2/3 of the
*
User Experience Executive
*
Location – Waterside, Heathrow, London, UK
Competitive benefits package
Are you fascinated by what makes people tick when using websites?
This role provides the opportunity to influence an iconic British brand in a
dynamic, creative and challenging environment.
that appropriate
keywords are present. The next challenge is to make sure that
everyone uses the same terminology to refer to the same issue /
item...
Hope this is helpful!
Nick
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss
is not that its members don't
read enough. It might be that they talk too much... (Kidding! Sorry,
couldn't resist.)
Respectfully.
Nick
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Posted from the new ixda.org
http://www.ixda.org/discuss?post=47932
: www.catalystnyc.com
From: Jared Spool [jsp...@uie.com]
Sent: Wednesday, November 25, 2009 4:07 AM
To: Nick Gould
Cc: disc...@ixda.org
Subject: Re: [IxDA Discuss] Dustin Curtis, UX Design, and American Airlines
On Nov 24, 2009, at 11:04 PM, Nick Gould wrote:
Fair points
It's hard for an independent designer to get attention and showcase
his talents or design perspective. I give Dustin a lot of credit for
putting his work out there. And, at first, when the initial response
from the AA employee came in, it was a kind of exciting example of how
real, productive
...@uie.com]
Sent: Tuesday, November 24, 2009 4:53 PM
To: Nick Gould
Cc: disc...@ixda.org
Subject: Re: [IxDA Discuss] Dustin Curtis, UX Design, and American Airlines
On Nov 24, 2009, at 9:57 AM, Nick Gould wrote:
Todd: The AA employee didn't post to a public forum, he sent an
email to Dustin
Yeah, I noticed this a few weeks ago. I love it. Type (not paste!)
sous la pluie into the French - English, and you'll see it
change from under the to in the rain.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
Todd, I don't think it's splitting hairs at all. You stated that Mr.
X posted publicly - when in actual fact he *thought* he was
remaining anonymous. These are two very different scenarios.
I think if you're going to accuse someone of being not too
bright. You should at least get your facts
Todd,
I'm printing and shipping it myself, though with the funding of
dozens of others on Kickstarter. They're the publishers.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=47574
Hey all - I'm part of Chicago's IxDA chapter, and I'm in the
process of writing a book about interaction design. It's called
Cadence Slang, and it should be out by the end of next year. I
posted earlier about this, but we've seen quite a lot of progress so
far, and so I figure it's worth an
focus on *content* below the fold, not
functionality.
Any thoughts on alternative approaches to the functionality? If the
functionality is solid, any resources out there on the topic of
functionality below the fold?
Thanks!
-- Nick Sergeant
@cvestal - that's not a bad idea. My only concern with that approach
is that the options for each individual filter are hidden upon first
glance. It requires the user to act on the filters in order to view
the available options.
@William Hudson - I thought about doing that, but then the content
Some really great suggestions here. Thanks, all!
We're going to toy with some of these suggestions.
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Posted from the new ixda.org
http://www.ixda.org/discuss?post=47522
From my experience #3 might be your biggest sticking point.
Screen-reader users will know keyboard shortcuts for the common tasks
of navigating through a page, and these vary from application to
application. I do wonder whether a user would struggle if presented
with an unfamiliar assistive
Adler,
Thanks for the comments! I actually have Goodwin's book on my
nightstand now, I'm about 4/5 of the way through. I read About Face
a couple of years ago, right when 3 came out. Both are great
references, and About Face - especially the key points that it
summarizes towards the end - remains
In 37signal's Getting Real book there is a great page titled Avoid
Preferences:
Decide the little details so your customers don't have to %u2014
preferences are a way to avoid making tough decisions
Removing preferences also removes the need to design extra UI, test
additional code, and add
Thomas, I think you are basing your assessment of UCD on a version of
the process which involves users far too late, i.e. when the product
is already basically designed. Your solution to this is to involve
them even later, i.e. after the product is built. Why not involve
users during the early
As someone who recently took part in a LONG debate with Mr. Spool on
this forum, I'm a bit sheepish about weighing in here, but I kind of
feel compelled to react. In fact, that experience was actually
somewhat frustrating from my point of view as an active participant
in the debate - mainly
Do you mean integrate it into the generated HTML prototype, or into
the actual .rp file? I don't think you can do the second - and the
first is obviously a problem because your code would get overwritten
when you re-generated the prototype. I'd recommend coding an
HTML/jQuery prototype outside of
Hey all. I'm an interaction designer from Chicago, and I'm in the
process of writing a book about our craft called Cadence Slang,
which should be out late 2010. In the interim, I've set up a site to
update people with its progress and content, at http://cadence.cc; a
place to put brief reviews of
concerned, and the other party is really
desperate, you might get it through.
Otherwise, I would agree with Adrian, that imposing a vague standard
that can only ever really be enforced in court is not a good idea.
Hope this is helpful - caveat: I'm a recovered attorney.
Nick Gould
Those following this thread might be interested in a study just
published in the JUS that used eyetracking to compare newspaper
websites and tv news websites.
http://www.upassoc.org/upa_publications/jus/2009august/gibbs1.html
To me, this is interesting not so much for its conclusions (which,
Wow, just as I was thinking that this thread was getting a little
tiresome and unproductive, I discovered that it actually started in
2005!
http://www.ixda.org/search.php?tag=eyetracking
Jared - it's really not fair as you have had way more practice
attacking eyetracking than I have had
Jared, you are selling Caroline's point short... how about this
scenario:
We report that test participants asked to locate the search box
looked in the upper right corner for it. They told us that this is
where they expected it to be and the eyetracking confirms that this
is where they looked for
the
right of others to run their businesses as they see fit. Anyway...
My question for you, Jared: Do you place NNG / Jakob Nielsen among
the phonies? I understand that they use eyetracking quite regularly
and are about to release a book about it.
con molto rispetto
Nick Gould
CEO
Catalyst Group
to
be valuable. Moreover we feel that thinking through these issues has
broadened our understanding of how users interact with designs and
how to produce the most actionable results for our clients.
Anyway - that's my opinion and my firm's experience.
Nick Gould
CEO
Catalyst Group
Oof, it's late, but hell, I'll take another swing... :-)
Jared, everything you say is true regarding the limitations of the
tool. I stated as much myself in the earlier post.
Perhaps see was a loaded term to use as I didn't mean to imply
that we understood the user's cognitive process - just
Aw, sorry Kristen in all the fuss I missed your real question in
there... We use the Tobii system. Get in touch directly if you are
interested in discussing our experiences in more detail.
Best,
NG
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Posted from the new
I wish I still had the link, but a while back someone did a study on
this and found that most users actually *do* click on things that say
Click here more often than links that do not use that verbiage.
Hopefully someone here can chime in with that study.
Nick
I'd love to help. Email is nick at nicksergeant dot com.
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Posted from the new ixda.org
http://www.ixda.org/discuss?post=43460
Welcome to the Interaction Design
Over time, the original literal meaning of a symbol can be quite
forgotten, provided that eveyone knows its symbolic meaning. It's
normal.
We can see this in our own alphabet. For example, most of us are
oblivious to the fact that the letter K was originally a picture
of a hand, or that N was a
Tim
I can't tell you whether it's better than the other two, but I can
tell you that the course at UCL is first-rate. Why not study the
syllabus for the 3 courses and come back with some more detailed
questions?
Nick
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Posted
for consumer-oriented websites and coding
ability in HTML/DHTML, CSS (Dreamweaver or hand-coding) preferred.
Nick Gasparro
Managing Partner, REMY Corp.
Denver, CO 80202
303-539-0448 Direct
303-547-7469 Cell
[EMAIL PROTECTED]mailto:[EMAIL PROTECTED]
www.remycorp.comhttp://www.remycorp.com/
Click
work, then the end result will be worse. Depending on the context,
one or the other may be more important.
So to say that one, or the other, is what makes or breaks, misses the
point.
*Nick Gassman - Usability and Standards Manager - http://ba.com
with other contexts, then why
wouldn't you?
Most days someone says to me 'but it's not consistent with how we've
done it somewhere else', and I say, 'but it works'.
*Nick Gassman - Usability and Standards Manager - http://ba.com
in a
meaningful sense. The colours may be different, positioning,
terminology, all may be different. Yet, in context, it makes sense and
works for the users..
The only consistency is that it works, which isn't how most people I
talk to interpret 'consistency'.
*Nick Gassman - Usability and Standards
do that.
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to add others. Other apps might be integrated into the
flow, such as someone looking at different courses, might be able to
click to add a course to 'my favourites'. Look for points where
people would want to use the information in an app, and seamlessly
integrate between them.
*Nick Gassman
I have owned an iPhone for almost a year now, and my issue with the
touchscreen interface is not that it is hard to hit the keys
accurately the on-screen keyboard. My issue is that on a device with
a hardware keyboard your thumb(s) can be on the keys to hold and
steady the device, without
.
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really isn't an issue, and it's quite a few
years old now, and the mechanical parts are still going strong.
*Nick Gassman - Usability and Standards Manager - http://ba.com *
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)?
This is one of the key things we're looking into for UX. I don't have
any answers yet, but I think we've made some progress.
Would you care to share some thoughts about that progress?
*Nick Gassman - Usability and Standards Manager - http://ba.com
).
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about it.
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MS payed what they did for Facebook.
I haven't, but some may also be interested in a book published in
1997, called Net Gain: Expanding Markets Through Virtual Communities.
I think it was ahead of its time.
http://tinyurl.com/42brtx
*Nick Gassman - Usability and Standards Manager - http
people don't expect it is
usually not a good idea, as it can be disruptive in the environment of
the user (office / background recording / blind user etc).
*Nick Gassman - Usability and Standards Manager - http://ba.com *
Welcome
the official conference site, maybe they can get a
discount next time in return for feedback.
*Nick Gassman - Usability and Standards Manager - http://ba.com *
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a 'Title' field name to
the left.
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elements where relative positioning is important,
then it's a different ballgame.
As ever, it's a question of adapting the design to the purpose and the audience.
Nick
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, but it's the interaction between elements that makes the whole
(e.g. positioning, colour, size, etc)
Nick
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and obvious, but it should also be obvious
which is the primary option.
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had a strong colour, it could do a lot to counter
position, and fit better with the mental models that others have
referenced.
*Nick Gassman - Usability and Standards Manager - http://ba.com *
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of our visitors maximised their browsers.
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On Wed, 17 Sep 2008 21:45:23 -0400, Brett wrote:
Nick, I take that as a personal attack. You replied to me personally and I did
the same. If you do it publicly, I'll do the same.
Part of being an Expert is going against the North American-Mindset
and setting Trends based on Tests, Human Factors
they are
good, but they do represent different ways of getting a customer to a
product.
http://hotels.visualdna.com/statement/module/HotelsModule/Hotels_Module
http://www.expedia.co.uk/daily/inspiration/default.aspx (click on the
inspiroscope)
*Nick Gassman - Usability and Standards Manager - http
the right hand side that
disappears first.
*Nick Gassman - Usability and Standards Manager - http://ba.com *
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using my home email reader, and the web page (at
work). They don't seem to be in sync.
It's ironic that this list is (for me) the hardest to use.
*Nick Gassman - Usability and Standards Manager - http://ba.com *
Welcome
colours, as red/green is the most common form of colour
blindness (I'm red/green blind).
It's an interesting discussion.
*Nick Gassman - Usability and Standards Manager - http://ba.com *
* I vote for reply-to to go to the list*
Welcome
won't. I don't miss clicking per se, I
miss knowing what's just static, and what's a hotspot. The advantage
of clicking as well is that you are making a statement that you want
the new content, not just that you happen to have moved themouse
there.
*Nick Gassman - Usability and Standards Manager
of the primary action, 'next'? Or is there a better
solution?
*Nick Gassman - Usability and Standards Manager - http://ba.com *
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. Could you
re-post your original message?
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Is there any research on font sizes? Yes, you should build your site
so users can change the size, but in reality many who would benefit
from doing so don't know that you can, even if you provide the tools.
You need to start with an appropriate default. What should that
default be?
*Nick
the computer, or are you doing
low-fi mockups? If the former, then why not write (neatly) on the
paper? If the latter, use a font that won't cause distractions, as
that's not what you're testing.
*Nick Gassman - Usability and Standards Manager - http://ba.com
On Sun, 7 Sep 2008 05:02:18, Pauric wrote:
Nick, you'll get a kick out of this post taking a shot at Arrington
http://teddziuba.com/2008/09/a-web-os-are-you-dense.html
That's great. Just great.
*Nick Gassman - Usability and Standards Manager - http://ba.com *
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?
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'
debate, but I think this helps. Sure, for their own apps and environment, they
could (should) make it work in a more natural way.
Chrome does though also work as a browser, and so (it seems to me) still needs
to retain the address bar for non-Google-app web browsing.
Nick
fundamental diffrence in the way people
use the Internet (of which the web is a subset?).
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the rationale for
that?
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by section? Are
there any case studies, or objective assesments of user impact?
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to scroll further - and many seem not to notice the
scroll bars. It's something that puzzles me, but can't be ignored, and
it's dangerous just to assume that people know they have to scroll.
*Nick Gassman - Usability and Standards Manager - http://ba.com
, and people will presumably learn - but would you
bet your business on assumptions?
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then visits a site for one minute, or five
minutes, how much does that initial perception persist.
And how similar are the perceptions generated in the experiment
similar or different from those in real use?
Does anyone know?
*Nick Gassman - Usability and Standards Manager - http://ba.com
.
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On Mon, 18 Aug 2008 09:17:38 -0700, Stephen wrote:
www.rugby.com
I can't comment yet. The sound defaults to on, which immediately
messed up the audio I was recording on the computer. Not pleased
about that.
*Nick Gassman - Usability and Standards Manager - http://ba.com
Alan said
Just out of curiosity Sam and Jamie (and anyone else) , if you were
given just 5 seconds to pitch UX to someone in a company, what would
you say?
Make more money by presenting our products and services to customers
in a way that makes sense to them.
. . . . . . . . . . . . . . . . .
.
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anyone know how complex the algorithm is for the 'strength of
password' prompt when people choose a password?
*Nick Gassman - Usability and Standards Manager - http://ba.com *
Welcome to the Interaction Design Association (IxDA
for satnav.
Additional point - I don't want a phone or mp3 player with a
touchscreen. I want tactile feedback buttons that I can use by touch.
*Nick Gassman - Usability and Standards Manager - http://ba.com *
Welcome
Can you say any more about what it is that you're trying to persuade
people about?
One approach would be a before-and-after test. There might be all
sorts of subtle psychometric tests that could be devised, but you
could just ask a propensity question on a scale before and after. Use
an
On Thu, Jul 3, 2008 at 12:39 PM, Robert Hoekman Jr [EMAIL PROTECTED] wrote:
Are the responses to this site just further proof that interaction designers
can't be happy with anything?
Of course. That's the first tenet of IxD, is it not? If users don't
like something, the problem clearly lies
I will second Erik's sentiment and add that the HCI program at
Indiana University definitely prepared me for practicing design.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=28769
On Sat, May 3, 2008 at 8:10 PM, dave malouf [EMAIL PROTECTED] wrote:
I don't know anything about flight control panels, but UNIX
(including Linux) has had a design akin to fraternity hazing from the
beginning. There was always a right of passage associated with
learning VI and EMACS for
The other day at work I was thinking about this. I came to the
realization that at work our designs are sort of incidentally
'green'.
I work on software for nonprofits. The software I work on supports
resolutions of 1024 x 768 and above. By supporting lower resolutions
(although few of us are
As Pankaj stated, we see split buttons quite often in desktop apps.
The color picker is a common control that often uses this type of
interaction. The way Amazon is using it, does not follow the common
pattern, though. Whatever you select from the dropdown should remain
the default action for
I'm heading to Shanghai from Mar 15 through Mar 20. Anything going on in the
IxDA community? Anyone have suggestions and must dos for a trip to Shanghai?
Thanks,
-Nick
Nick Iozzo
Principal User Experience Architect
tandemseven
847.452.7442 mobile
[EMAIL PROTECTED]
http://www.tandemseven.com
These ideas I always find interesting, but will humans ever be ready for
something like this?
After all, we have the capacity to not hit that button... we do not have the
capacity to Not think that action.
Nick Iozzo
Principal User Experience Architect
tandemseven
847.452.7442 mobile
vehicle records (where required for position).
TandemSeven supports Workforce Diversity and is an equal opportunity employer.
Nick Iozzo
Principal User Experience Architect
tandemseven
847.452.7442 mobile
[EMAIL PROTECTED]
http://www.tandemseven.com
Had to be Victoria's Secret's first e-commerce web site. I can remember being
in meetings with the QA lead when we where trying to figure out the server
loads we needed to test for that number kept getting bigger and bigger.
Nick Iozzo
Principal User Experience Architect
tandemseven
Ugh, that last part was worded wrong:
You could do this pre-work in time it takes to do 2-3 development sprints. But,
you have explored more designs then you ever would have been able to in over a
dozen development sprints.
That should have sad:
You could do this pre-work in time it
, programs, forms, and artifacts which
still show calendars going backwards in time.
Chauncey, I would be willing to collaborate with you on an effort like this. It
would be fun and could be a new way to educate folks outside our field on what
we do.
Nick Iozzo
Principal User Experience Architect
You might want to check out the book Mobile Interaction Design.
As far as personas go, all I can say is it depends. Who are your
users? What is the context. Start there. You have to understand who
your users are before you can start creating personas.
I know there is an extensive thread on
to find out what will
happen. With our methods, we can do a lot to increase the chance of user
excitement, adoption or success in the marketplace.
Nick Iozzo
Principal User Experience Architect
tandemseven
847.452.7442 mobile
[EMAIL PROTECTED]
http://www.tandemseven.com/
From: Tom Dell'Aringa
I think that it is also important to note that users cannot always
clearly express what their needs are. There has to be a level of
interpretation from what the users says and what they mean.
I can also say that simply implementing what users ask for can lead
you down a feature-driven design
I think that it is also important to note that users cannot always
clearly express what their needs are. There has to be a level of
interpretation from what the users says and what they mean.
I can also say that simply implementing what users ask for can lead
you down a feature-driven design
have a candidate design that has a lot of great potential, then you can use the
design micro-evolution techniques.
Nick Iozzo
Principal User Experience Architect
tandemseven
847.452.7442 mobile
[EMAIL PROTECTED]
http://www.tandemseven.com/
From: Bruce Esrig
Sent: Wed 1/2/2008 6:42 PM
of things.
Nick Iozzo
Principal User Experience Architect
tandemseven
847.452.7442 mobile
[EMAIL PROTECTED]
http://www.tandemseven.com/
*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
Register today
from this test could have never be drawn from
analysis of user behavior. It was drawn based on the facilitator making an
observation and then questioning the user.
Nick Iozzo
Principal User Experience Architect
tandemseven
847.452.7442 mobile
[EMAIL PROTECTED]
http://www.tandemseven.com
be a worthwhile undertaking to define the education we are
expecting students to have that we would want to hire. Anyone else interested
in getting together during the conference?
Nick Iozzo
Principal User Experience Architect
tandemseven
847.452.7442 mobile
[EMAIL PROTECTED]
http://www.tandemseven.com
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