Hi Tom,
Tom Davies píše v St 16. 12. 2015 v 19:15 +:
> It is about the Help Files. The Documentation Team may be able to
> make some much-needed changes to the help-files. However, it is to
> solve a problem that only exists in English. For all other languages
> it is, beyond doubt,
Þann fim 17.des 2015 03:43, skrifaði Lera:
Hi,
It is a bad idea to describe the actions of the user in the Help. The Help (as
documentation) should describe only the functionality of the program, but it
is not something that the user can (should) do. Therefore, the words "you",
"your", "user"
I'll send you a PDF. My book is more than personal opinion, being based on
research by numerous people over many years. It has been used in technical
writing courses and may still be in use, although it is out of print. --Jean
On Thursday, December 17, 2015, Lera wrote:
Free copy of PDF available here:
http://www.jeanweber.com/newsite/wp-content/uploads/ITHH_Ebook.pdf
On Thu, Dec 17, 2015 at 7:14 PM, Jean Weber wrote:
> I'll send you a PDF. My book is more than personal opinion, being based on
> research by numerous people over many years.
Hi :)
Again i am asking for advice and suggestions. I don't know the best
way to handle this or even if there is a real problem here or not.
It is about the Help Files. The Documentation Team may be able to
make some much-needed changes to the help-files. However, it is to
solve a problem
I disagree, and in fact I wrote a book on the topic (Is the Help
Helpful). For Help to be helpful, it often should not be purely
functional but also task-oriented description of what the user can or
should do to achieve a goal or complete a task.
Jean Weber
On Thu, Dec 17, 2015 at 1:43 PM, Lera
Hi,
It is a bad idea to describe the actions of the user in the Help. The Help (as
documentation) should describe only the functionality of the program, but it
is not something that the user can (should) do. Therefore, the words "you",
"your", "user" should be used with extreme caution. Almost
Hi Jean Weber,
В письме от 17 декабря 2015 15:10:40 пользователь Jean Weber написал:
> I disagree, and in fact I wrote a book on the topic (Is the Help
> Helpful).
I will read your book, if I can find it in free access. I am always happy to
learn something new. But during about 20 years of