Re: ShipIt Changes

2009-10-22 Thread Jan Claeys
Op donderdag 22-10-2009 om 11:01 uur [tijdzone +0200], schreef Neil
Coetzer:
 1. For those without broadband, which is most people Zimbabwe,
 upgrading via the net isn't even *almost* an option. Even with local
 broadband our speeds leave a lot to be desired, and I have had at
 least one attempted upgrade crash completely because of lost
 connections in the middle of the upgrade. It just isn't an option for
 most people here.
 
 2. As a result of poor connectivity options in Zimbabwe, as per my
 recent report, the Loco Team has made efforts to provide other
 avenues, such as the Freedom Toaster and a local repository where
 downloads can be done without using expensive international bandwidth.
 However, there is currently one Freedom Toaster in the entire country,
 and broadband is only available to a minority of the people within
 only a few cities. The only way of reaching outlying areas is with
 CDs. I am aware that most users in outlying areas have been able to
 make requests on shipit in the past (using dialup connections for
 Internet access), and this has been their main avenue for getting
 discs.

Good points.
Maybe Canonical should build some country-specific logic in Shipit?


 3. On the understanding that CDs would still be available to Loco
 Teams, I visited shipit to make a request (which is how I have always
 done it in the past, as Team Contact) only to discover that I was
 automatically blocked based on my previous orders, so I couldn't
 even explain myself in making a request.
 
 4. I then re-checked the page https://wiki.ubuntu.com/LoCoGettingCds
 and confirmed that CD's are only available to approved Loco Teams,

And even for approved LoCoTeams, it's only about the one box of CDs that
they get shipped with priority.

This box also includes 75 Kubuntu  75 Server discs that are pretty
useless for many LoCoTeams; you can't give them to new users (all the
documentation  books are written for Ubuntu), and experienced users
have downloaded them already, so they are only asked by the latter
people as collector's items...


 which we are not. As can be seen, once again, from my recent report on
 Ubuntu at ICT Africa 2009, our Loco Team has certainly not been idle
 and we have put huge effort into marketing. We have not applied for
 approval yet because we haven't met prerequisites like having an IRC
 channel (because it's just not practical in our area due the lack of
 connectivity for most people). Unless this IRC requirement (as stated
 on https://wiki.ubuntu.com/LoCoGettingApproved) can be waivered, but
 even then it doesn't help teams who are just trying to get off the
 ground who may still need CDs.

loco-council hat
I assure you we would waiver the IRC requirement if you explain why IRC
is useless for you.
/loco-council hat

What we really do look at the most is sustained activity ( 1 year
preferably), a number of different/original activities, regular meetings
 communication, etc.


 5. You will possibly recall a recent mail I sent on this list
 inquiring how members should go about recording what they do, and how
 they can get recognition for their efforts if they are not developers.
 We have established our Team on launchpad, but it's impossible for
 people to earn karma if they're not developers. There are no real
 developers in our Loco, and many of the Loco members don't have
 internet access other than via Internet cafes, so maintaining an
 online record of their achievements and efforts is just not practical
 for a lot of them. I can't even find the time to update my own wiki
 pages, even with Internet access at work (no access at home). These
 are just some of the reasons why becoming members is kind of
 difficult for some people, no matter how much work they're doing in
 their local communities. Using myself as an example: I'm the founding
 member of a 2-year old Loco, have been team contact for 2 years, have
 created ties with local government and the Computer Society of
 Zimbabwe, pushed a local ISP to host our repository and web site for
 free (which took a full year of pushing), have taken part in the
 organisation of release parties and presentations, have actively gone
 out looking for members (and a team of 3 has grown to over 15), have
 provided limited support via the mailing list and forum, have
 organised monthly face-to-face meetings and was voted in as Team
 Leader two months ago.. but I still don't know if I will qualify
 for membership, because as soon as I see that my launchpad account is
 one of the things that will be looked at (as per
 https://wiki.ubuntu.com/Membership), I am painfully aware that my
 launchpad account looks rather pathetic compared to most people out
 there who are developers so I suddenly find myself losing
 confidence and haven't even bothered trying to become a member as a
 result.

You don't need to have any Launchpad-activity to become a Member
(although it will be looked at if you pretend to be a translator or a
developer, of 

ShipIt Changes

2009-10-21 Thread Jono Bacon
Hi All,

One of the ways in which many people have been able to experience Ubuntu 
is via Canonical's ShipIt (http://shipit.ubuntu.com/) program, which has 
shipped millions of CDs to new users. This has provided a valuable 
opportunity for new users to try Ubuntu and for our community teams to 
obtain CDs as part of their advocacy efforts.

Due to the sheer growth of Ubuntu, we are making a few changes to ShipIt 
which I wanted to ensure I share with you. For the details, I am going 
to turn the mic over to everyone's favorite Canonical COO, Jane Silber 
who updated us on the Canonical blog (http://blog.canonical.com/?p=264):

The ShipIt program (https://shipit.ubuntu.com/) has been at the core
of the Ubuntu project since its inception. The goal was to make sure
that there are no restrictions, as far as was possible, to people
having access to Ubuntu. In the last five years we have shipped
millions of CDs and seen Ubuntu’s popularity and reach grow in ways
that would be impossible without ShipIt.

And that aim continues. We need to make Ubuntu available to as many
people who need it, particularly those for whom the download options
are limited. The goal has not been to supply a CD to every Ubuntu
user of every version of Ubuntu. Remember, one of the coolest things
about Ubuntu is the way you can upgrade from one version of Ubuntu
to another – without the need for a CD!

While these CDs are often referred to as “free CDs”, they are of
course not free of cost to Canonical. We want to continue this
programme, but Ubuntu’s growth means that some changes are
necessary. Therefore we are adjusting how we handle CD requests to
try to find the right balance between availability of CDs and the
continued viability of the ShipIt programme.

We will continue to supply CDs to LoCo teams and Ubuntu members. And
we hope to make CDs available to everyone who is just discovering
Ubuntu. And we continue to search for additional ways to make Ubuntu
and Ubuntu materials available to everyone. But we are limiting
shipments to people that we think have alternative paths of getting
Ubuntu. For instance,

* you can upgrade to the new release without a CD
(http://www.ubuntu.com/getubuntu/upgrading)
* you can download your own CD for free
(http://www.ubuntu.com/getubuntu/download)
* you will be able to download the CD wallet artwork
(https://wiki.ubuntu.com/DIYMarketing/#CD%20Distribution%20Materials)
* becoming an Ubuntu member
(http://www.ubuntu.com/community/processes/newmember) by
contributing to Ubuntu, and thereby becoming eligible for more CDs
* And finally, you can purchase CDs (http://shop.canonical.com/)

We will change the language on the ShipIt site to make it clearer
what we are doing. We hope that you support this effort and realise
that the intent is to continue to make Ubuntu available on CD to
everyone who needs it.

Jane Silber, Canonical


I hope this makes things clear. :-)

Jono

-- 
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Ubuntu Community Manager
www.ubuntu.com / www.jonobacon.org
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Re: ShipIt Changes

2009-10-21 Thread Hanen Ben Rhouma
Sincerely, I don't like the idea.

Now, not only to get an ubuntu email id but also to get a simple original CD
we have to become Ubuntu members!! (that's really not making sense for me
especially that those who need that precious CD are out of scope of being
elligible to get it for free which is an important motive to join the
track).

Regards,
Hanen


On Wed, Oct 21, 2009 at 5:03 PM, Jono Bacon j...@ubuntu.com wrote:

 Hi All,

 One of the ways in which many people have been able to experience Ubuntu
 is via Canonical's ShipIt (http://shipit.ubuntu.com/) program, which has
 shipped millions of CDs to new users. This has provided a valuable
 opportunity for new users to try Ubuntu and for our community teams to
 obtain CDs as part of their advocacy efforts.

 Due to the sheer growth of Ubuntu, we are making a few changes to ShipIt
 which I wanted to ensure I share with you. For the details, I am going
 to turn the mic over to everyone's favorite Canonical COO, Jane Silber
 who updated us on the Canonical blog (http://blog.canonical.com/?p=264):

The ShipIt program (https://shipit.ubuntu.com/) has been at the core
of the Ubuntu project since its inception. The goal was to make sure
that there are no restrictions, as far as was possible, to people
having access to Ubuntu. In the last five years we have shipped
millions of CDs and seen Ubuntu’s popularity and reach grow in ways
that would be impossible without ShipIt.

And that aim continues. We need to make Ubuntu available to as many
people who need it, particularly those for whom the download options
are limited. The goal has not been to supply a CD to every Ubuntu
user of every version of Ubuntu. Remember, one of the coolest things
about Ubuntu is the way you can upgrade from one version of Ubuntu
to another – without the need for a CD!

While these CDs are often referred to as “free CDs”, they are of
course not free of cost to Canonical. We want to continue this
programme, but Ubuntu’s growth means that some changes are
necessary. Therefore we are adjusting how we handle CD requests to
try to find the right balance between availability of CDs and the
continued viability of the ShipIt programme.

We will continue to supply CDs to LoCo teams and Ubuntu members. And
we hope to make CDs available to everyone who is just discovering
Ubuntu. And we continue to search for additional ways to make Ubuntu
and Ubuntu materials available to everyone. But we are limiting
shipments to people that we think have alternative paths of getting
Ubuntu. For instance,

* you can upgrade to the new release without a CD
(http://www.ubuntu.com/getubuntu/upgrading)
* you can download your own CD for free
(http://www.ubuntu.com/getubuntu/download)
* you will be able to download the CD wallet artwork
(https://wiki.ubuntu.com/DIYMarketing/#CD%20Distribution%20Materials)
* becoming an Ubuntu member
(http://www.ubuntu.com/community/processes/newmember) by
contributing to Ubuntu, and thereby becoming eligible for more CDs
* And finally, you can purchase CDs (http://shop.canonical.com/)

We will change the language on the ShipIt site to make it clearer
what we are doing. We hope that you support this effort and realise
that the intent is to continue to make Ubuntu available on CD to
everyone who needs it.

Jane Silber, Canonical


 I hope this makes things clear. :-)

 Jono

 --
 Jono Bacon
 Ubuntu Community Manager
 www.ubuntu.com / www.jonobacon.org
 www.identi.ca/jonobacon www.twitter.com/jonobacon


 --
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Re: ShipIt Changes

2009-10-21 Thread Dave Walker
Jono Bacon wrote:
SNIP
 * you can upgrade to the new release without a CD
 (http://www.ubuntu.com/getubuntu/upgrading)
   
Entirely agree with, there should be a greater focus on upgrading rather
than fresh installs.
 * you can download your own CD for free
 (http://www.ubuntu.com/getubuntu/download)
   
This is how most geeks get Ubuntu in my opinion.  However, I'm not sure
the average non-geek is comfortable with this process.  I don't believe
the process is made clear enough on the second download page [0].  The
link to the wiki burning guide doesn't have enough emphasis. 
 * you will be able to download the CD wallet artwork
 (https://wiki.ubuntu.com/DIYMarketing/#CD%20Distribution%20Materials)
   
Sure, but my main reason for having official CD's is the professional
image it conveys when offering them to a stranger.  Having a homebrew
CDR with (or without) artwork doesn't cut the mustard for
professionalism IMO.
 * becoming an Ubuntu member
 (http://www.ubuntu.com/community/processes/newmember) by
 contributing to Ubuntu, and thereby becoming eligible for more CDs
   
I'm not sure I agree that Ubuntu Members are those that need the CD's
most.  I would hope they would already know how to burn an ISO.  I
appreciate this might be marked as a reward for membership, but is it
really the best use of CD's?
 * And finally, you can purchase CDs (http://shop.canonical.com/)
   
I bet this is/and will be very underutilised.
 We will change the language on the ShipIt site to make it clearer
 what we are doing. We hope that you support this effort and realise
 that the intent is to continue to make Ubuntu available on CD to
 everyone who needs it.

 Jane Silber, Canonical
SNIP

Whilst I appreciate the ShipIt programme is not sustainable in it's current 
form - the quote of continue to make Ubuntu available on CD to everyone who 
needs it. leaves the question unanswered of those without broadband access or 
prior installations of Ubuntu to upgrade from.  There is little doubt that this 
is essentially stopping the programme  pretty much altogether.  Would it not 
have been prudent to maintain the current process, but have a hard limit on 
available CD's per release and trial having a message during the shipit process 
asking people to only request if they really need them.
 

[0] http://www.ubuntu.com/getubuntu/downloading


Kind Regards,
Dave Walker


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Re: ShipIt Changes

2009-10-21 Thread Martin Albisetti
On Wed, Oct 21, 2009 at 1:46 PM, Dave Walker davewal...@ubuntu.com wrote:
 I'm not sure I agree that Ubuntu Members are those that need the CD's
 most.  I would hope they would already know how to burn an ISO.  I
 appreciate this might be marked as a reward for membership, but is it
 really the best use of CD's?

I believe the rationale here is not that they need them personally,
but that they are already heavily involved in Ubuntu, and are usually
handing out CDs, giving talks, etc.


-- 
Martin

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shipit changes

2009-10-21 Thread John Abbott
I am extremely disappointed in seeing this move.  Ubuntu Membership is
difficult or impossible for new users to qualify.  It is moving the
community further out of the reach of non-programmers and new Linux
users.  The elite nature of membership is also diminishing its
attraction to many. 

I have been a beta tester for Ubuntu for six years.  I have generated
almost 100 error reports.  I have manually copied and distributed over
300 Ubuntu CD's.  I operate a Google Group dedicated to Ubuntu.  I teach
Ubuntu for Beginners once a week and have for six years.  And yet I
cannot establish a LoCo (although my group is in over 30 in number) and
I don't qualify for Ubuntu Membership.

Since it appears that Cononical is out of the free CD business, I
believe I am also.

On Wed, 2009-10-21 at 18:03 +0200, Jono Bacon wrote:


 
 We will continue to supply CDs to LoCo teams and Ubuntu members. And
 we hope to make CDs available to everyone who is just discovering
 Ubuntu. And we continue to search for additional ways to make Ubuntu
 and Ubuntu materials available to everyone. But we are limiting
 shipments to people that we think have alternative paths of getting
 Ubuntu. For instance,
 
 * you can upgrade to the new release without a CD
 (http://www.ubuntu.com/getubuntu/upgrading)
 * you can download your own CD for free
 (http://www.ubuntu.com/getubuntu/download)
 * you will be able to download the CD wallet artwork
 (https://wiki.ubuntu.com/DIYMarketing/#CD%20Distribution%20Materials)
 * becoming an Ubuntu member
 (http://www.ubuntu.com/community/processes/newmember) by
 contributing to Ubuntu, and thereby becoming eligible for more CDs
 * And finally, you can purchase CDs (http://shop.canonical.com/)
 
 We will change the language on the ShipIt site to make it clearer
 what we are doing. We hope that you support this effort and realise
 that the intent is to continue to make Ubuntu available on CD to
 everyone who needs it.
 
 Jane Silber, Canonical
 
 
 I hope this makes things clear. :-)
 
 Jono
 
 -- 
 Jono Bacon
 Ubuntu Community Manager
 www.ubuntu.com / www.jonobacon.org
 www.identi.ca/jonobacon www.twitter.com/jonobacon
 
 



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Re: ShipIt Changes

2009-10-21 Thread John Abbott
I am extremely disappointed in seeing this move.  Ubuntu Membership is
difficult or impossible for new users to qualify.  It is moving the
community further out of the reach of non-programmers and new Linux
users.  The elite nature of membership is also diminishing its
attraction to many. 

I have been a beta tester for Ubuntu for six years.  I have generated
almost 100 error reports.  I have manually copied and distributed over
300 Ubuntu CD's.  I operate a Google Group dedicated to Ubuntu.  I teach
Ubuntu for Beginners once a week and have for six years.  And yet I
cannot establish a LoCo (although my group is in over 30 in number) and
I don't qualify for Ubuntu Membership.

Since it appears that Cononical is out of the free CD business, I
believe I am also.

On Wed, 2009-10-21 at 18:03 +0200, Jono Bacon wrote:


 
 We will continue to supply CDs to LoCo teams and Ubuntu members. And
 we hope to make CDs available to everyone who is just discovering
 Ubuntu. And we continue to search for additional ways to make Ubuntu
 and Ubuntu materials available to everyone. But we are limiting
 shipments to people that we think have alternative paths of getting
 Ubuntu. For instance,
 
 * you can upgrade to the new release without a CD
 (http://www.ubuntu.com/getubuntu/upgrading)
 * you can download your own CD for free
 (http://www.ubuntu.com/getubuntu/download)
 * you will be able to download the CD wallet artwork
 (https://wiki.ubuntu.com/DIYMarketing/#CD%20Distribution%20Materials)
 * becoming an Ubuntu member
 (http://www.ubuntu.com/community/processes/newmember) by
 contributing to Ubuntu, and thereby becoming eligible for more CDs
 * And finally, you can purchase CDs (http://shop.canonical.com/)
 
 We will change the language on the ShipIt site to make it clearer
 what we are doing. We hope that you support this effort and realise
 that the intent is to continue to make Ubuntu available on CD to
 everyone who needs it.
 
 Jane Silber, Canonical
 
 
 I hope this makes things clear. :-)
 
 Jono
 
 -- 
 Jono Bacon
 Ubuntu Community Manager
 www.ubuntu.com / www.jonobacon.org
 www.identi.ca/jonobacon www.twitter.com/jonobacon
 
 
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Re: ShipIt Changes

2009-10-21 Thread Siegfried-A. Gevatter
2009/10/21 John Abbott fewcl...@gmail.com:
 I have been a beta tester for Ubuntu for six years.  I have generated almost
 100 error reports.  I have manually copied and distributed over 300 Ubuntu
 CD's.  I operate a Google Group dedicated to Ubuntu.  I teach Ubuntu for
 Beginners once a week and have for six years.  And yet I cannot establish a
 LoCo (although my group is in over 30 in number) and I don't qualify for
 Ubuntu Membership.

If that's true I believe you do qualify for membership. Have you tried applying?

 Since it appears that Cononical is out of the free CD business

What they've said is not that they will stop sending free CDs, but
that they will try to concentrate this effort sending them to those
who really need them; that sounds quite reasonable to me. Also,
Canonical has no obligation at all to give us CDs for free, IMHO we
should be grateful that they have been doing so.

 I believe I am also.

It's your decision, but it's really sad if choose to stop contributing
(if that's what you mean - I'm not sure I fully understand your last
sentence) to a project only based on the associated company's decision
possibly not to give you free CDs anymore. If you allow me to say so,
I'd suggest you take some time to think about the situation and decide
your future involvement taking into account more than just the
availability of free CDs.

Regards,

-- 
Siegfried-Angel Gevatter Pujals (RainCT)
Free Software Developer   363DEAE3

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Re: ShipIt Changes

2009-10-21 Thread Rubén Romero y Cordero
On Wed, Oct 21, 2009 at 6:03 PM, Jono Bacon j...@ubuntu.com wrote:

 Hi All,

 [...]

  We will continue to supply CDs to LoCo teams and Ubuntu members. And
we hope to make CDs available to everyone who is just discovering
Ubuntu. And we continue to search for additional ways to make Ubuntu
and Ubuntu materials available to everyone. But we are limiting
shipments to people that we think have alternative paths of getting
Ubuntu. For instance,

* you can upgrade to the new release without a CD
(http://www.ubuntu.com/getubuntu/upgrading)
* you can download your own CD for free
(http://www.ubuntu.com/getubuntu/download)
* you will be able to download the CD wallet artwork
(https://wiki.ubuntu.com/DIYMarketing/#CD%20Distribution%20Materials)
* becoming an Ubuntu member
(http://www.ubuntu.com/community/processes/newmember) by
contributing to Ubuntu, and thereby becoming eligible for more CDs
* And finally, you can purchase CDs (http://shop.canonical.com/)


I believe this is a very good thing and it's building a guarantee of
viability for Ubuntu and Canonical.

What i see here is an opportunity for LoCo teams to organize better and
create channels of CD distribution locally within the country/state. We need
better coordination of what is done with those CDs and have mechanisms to
check the efficiency of the CD distribution.

For example:

* In Ecuador we had 12 CD distribution points back in 2008. This worked
either by internal distribution (sending all CDs to all locations from the
central contact point that received the Cds) og by asking for CDs on shipit
on behalf of the Ecuador team. At a discussion locally many people
highlighted the fact that many CDs where never actually put to use and
proposed that we should sell them for $1 so only interested people would go
for them. Of course we never did this, but the proponents of this had a
point.

* In Norway lots of CD's where handed to lots of people and groups (LUGs,
LoCo team, enthusiastic individuals) but many of them where never used
propertly because of lack of coordination. Since 2007 I know we have been
better at that and now we are way more systematic in our approach of CD
distribution (for the most at events).

Maybe other local communities can share their experiences?



We will change the language on the ShipIt site to make it clearer
what we are doing. We hope that you support this effort and realise
that the intent is to continue to make Ubuntu available on CD to
everyone who needs it.


We should explore which possibilities we can actually get out of this move,
not just raise eyebrows on the evident limitations this will pose for many
ubuntu users and complain.

I can imagine using Launchpad as backend for authentication for LoCo teams
(the Directory) asking for CDs on Ship-It. Team organization could also be
helpful to create distribution points by having accountability on someone or
a group of people locally.



Jane Silber, Canonical


 I hope this makes things clear. :-)

 Pretty much! :)


 Jono

 --
 Jono Bacon
 Ubuntu Community Manager
 www.ubuntu.com / www.jonobacon.org
 www.identi.ca/jonobacon www.twitter.com/jonobacon



regards,

Rubén Romero
https://launchpad.net/~huayra
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Re: ShipIt Changes

2009-10-21 Thread Bret Fledderjohn
2009/10/21 John Abbott fewcl...@gmail.com:
 I am extremely disappointed in seeing this move.  Ubuntu Membership is
 difficult or impossible for new users to qualify.  It is moving the
 community further out of the reach of non-programmers and new Linux
 users.  The elite nature of membership is also diminishing its attraction to
 many.

 I have been a beta tester for Ubuntu for six years.  I have generated almost
 100 error reports.  I have manually copied and distributed over 300 Ubuntu
 CD's.  I operate a Google Group dedicated to Ubuntu.  I teach Ubuntu for
 Beginners once a week and have for six years.  And yet I cannot establish a
 LoCo (although my group is in over 30 in number) and I don't qualify for
 Ubuntu Membership.

 Since it appears that Cononical is out of the free CD business, I believe I
 am also.

Why can't you establish a LoCo?  Is there already one for your country/state?

If there is an existing LoCo you should be able to get cds from them.
In Pennsylvania we are more than happy to get cds to groups who are
within our borders and interested in having cds on hand for events and
for general evangelism.


 On Wed, 2009-10-21 at 18:03 +0200, Jono Bacon wrote:


 We will continue to supply CDs to LoCo teams and Ubuntu members. And
 we hope to make CDs available to everyone who is just discovering
 Ubuntu. And we continue to search for additional ways to make Ubuntu
 and Ubuntu materials available to everyone. But we are limiting
 shipments to people that we think have alternative paths of getting
 Ubuntu. For instance,

 * you can upgrade to the new release without a CD
 (http://www.ubuntu.com/getubuntu/upgrading)
 * you can download your own CD for free
 (http://www.ubuntu.com/getubuntu/download)
 * you will be able to download the CD wallet artwork
 (https://wiki.ubuntu.com/DIYMarketing/#CD%20Distribution%20Materials)
 * becoming an Ubuntu member
 (http://www.ubuntu.com/community/processes/newmember) by
 contributing to Ubuntu, and thereby becoming eligible for more CDs
 * And finally, you can purchase CDs (http://shop.canonical.com/)

 We will change the language on the ShipIt site to make it clearer
 what we are doing. We hope that you support this effort and realise
 that the intent is to continue to make Ubuntu available on CD to
 everyone who needs it.

 Jane Silber, Canonical


 I hope this makes things clear. :-)

 Jono

 --
 Jono Bacon
 Ubuntu Community Manager
 www.ubuntu.com / www.jonobacon.org
 www.identi.ca/jonobacon www.twitter.com/jonobacon



 --
 loco-contacts mailing list
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- Bret

Why should I fret in microcosmic bonds
That chafe the spirit, and the mind repress,
When through the clouds gleam beckoning beyonds
Where shining vistas mock man's littleness?
 - H.P. Lovecraft, Phaeton (1918)

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Re: ShipIt Changes

2009-10-21 Thread Jorge O. Castro
On Wed, Oct 21, 2009 at 2:10 PM, John Abbott fewcl...@gmail.com wrote:
 I guess my problem is the elite attitude that is growing steadily in the
 Ubuntu Membership.  Its forming a we/they division in the community that is
 going to turn off a lot of those migrating from Windows or other Linux
 communities.

Can you elaborate on this? Like others I too was surprised that you
hadn't applied for membership. I get the opposite vibe on membership,
I've always seen the ability for a non-developer to become an Ubuntu
member was a uniting factor in the project, not the other way around.
Do you feel that there is a perception that there is a division being
created by membership?

-- 
Jorge Castro
jorge (at) ubuntu.com
External Project Developer Relations
Canonical Ltd.

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Re: ShipIt Changes

2009-10-21 Thread John Abbott
Jorge,

I am not inclined to rock the boat.  I can only speak for our group
here in the Tip of Texas.   Of the 18 of us, 11 began testing Ubuntu
9.10Alpha #1 the day it became available.  Not many of us have room for
additional hardware so most dual boot with 9.04.   We've turned in  a
lot of trouble reports.  

When I made the initial request to become a LoCo I may have shot
myself in the foot by mentioning that we are probably the oldest aged
group on Ubuntu.  I live and teach in a retirement resort as well as the
community Library.  Our oldest Ubuntu User is an 84 year old woman who
had never owned a computer before moving here in 2005.   

It the qualifying that is the hurdle for most of my members. None of
them have a programming background and it took me two years to get them
to use the terminal and command lines.   When we planned our launch
party we determined to hold it in the party room of the biggest pizza
parlor in Southern Texas.  We will have free pizza - free as in FLOSS!
and we will have local TV Network coverage.   We'll do it as the
ToT-LUG.

On Wed, 2009-10-21 at 14:24 -0400, Jorge O. Castro wrote:

 On Wed, Oct 21, 2009 at 2:10 PM, John Abbott fewcl...@gmail.com wrote:
  I guess my problem is the elite attitude that is growing steadily in the
  Ubuntu Membership.  Its forming a we/they division in the community that is
  going to turn off a lot of those migrating from Windows or other Linux
  communities.
 
 Can you elaborate on this? Like others I too was surprised that you
 hadn't applied for membership. I get the opposite vibe on membership,
 I've always seen the ability for a non-developer to become an Ubuntu
 member was a uniting factor in the project, not the other way around.
 Do you feel that there is a perception that there is a division being
 created by membership?
 
 -- 
 Jorge Castro
 jorge (at) ubuntu.com
 External Project Developer Relations
 Canonical Ltd.
 
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Re: shipit changes

2009-10-21 Thread Rafael Carreras
2009/10/21 John Abbott fewcl...@gmail.com:
 I am extremely disappointed in seeing this move.  Ubuntu Membership is
 difficult or impossible for new users to qualify.  It is moving the
 community further out of the reach of non-programmers and new Linux
 users.  The elite nature of membership is also diminishing its attraction to
 many.

 I have been a beta tester for Ubuntu for six years.  I have generated almost
 100 error reports.  I have manually copied and distributed over 300 Ubuntu
 CD's.  I operate a Google Group dedicated to Ubuntu.  I teach Ubuntu for
 Beginners once a week and have for six years.  And yet I cannot establish a
 LoCo (although my group is in over 30 in number) and I don't qualify for
 Ubuntu Membership.

Why is that you cannot establish a LoCo team?
Can we help with that?

 Since it appears that Cononical is out of the free CD business, I believe I
 am also.

Well, its not out of free CDs, its a different approach and I tend to
agree with it. I did not expect it to continue indefinitely the same
way.

-- 
Rafael Carreras Guillén | gpg.id 2C1AF9C5
http://rcarreras.caliu.cat
http://blogs.fsfe.org/rcarreras

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Re: ShipIt Changes

2009-10-21 Thread Alan Pope
2009/10/21 Jorge O. Castro jo...@ubuntu.com:
 Can you elaborate on this? Like others I too was surprised that you
 hadn't applied for membership. I get the opposite vibe on membership,
 I've always seen the ability for a non-developer to become an Ubuntu
 member was a uniting factor in the project, not the other way around.
 Do you feel that there is a perception that there is a division being
 created by membership?


Indeed. In the membership board sessions I've seen (and taken part in)
it's been the case that developers have actually been rejected more
than non-developers. For the EMEA board we tend to push developers
towards the MOTU route, and instead tend to approve members based on
non-development activities. Whether that's testing, bug triage,
artwork, documentation, support or whatever, we're very open to
non-developers.

I'm also keen to know how we can resolve issues relating to the
perception of Ubuntu membership.

Cheers,
Al.

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Re: shipit changes

2009-10-21 Thread David Overcash
Let's not forget the extraordinary amount of money that Canonical provides
to develop Ubuntu, let alone distribute it.  If they need to take steps to
keep that development alive, then we as Ubuntu users (and some of us
members) should support that move.

Furthermore, if you're capable of downloading a CD image and burning it,
then why do you need a pressed CD?  It more or less defeats the purpose.


 I have been a beta tester for Ubuntu for six years.  I have generated
 almost 100 error reports.  I have manually copied and distributed over 300
 Ubuntu CD's.  I operate a Google Group dedicated to Ubuntu.  I teach Ubuntu
 for Beginners once a week and have for six years.  And yet I cannot
 establish a LoCo (although my group is in over 30 in number) and I don't
 qualify for Ubuntu Membership.


You don't qualify for membership? Sounds to me like you MORE than qualify,
and I would encourage you to apply.  If those are the least of your
qualifications I'll certainly support your bid to become a member.

Cheers,
David Overcash
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Re: ShipIt Changes

2009-10-21 Thread Michael Lustfield
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On Wed, 21 Oct 2009 18:03:12 +0200
Jono Bacon j...@ubuntu.com wrote:

 Hi All,
 
 One of the ways in which many people have been able to experience Ubuntu 
 is via Canonical's ShipIt (http://shipit.ubuntu.com/) program, which has 
 shipped millions of CDs to new users. This has provided a valuable 
 opportunity for new users to try Ubuntu and for our community teams to 
 obtain CDs as part of their advocacy efforts.
 
 Due to the sheer growth of Ubuntu, we are making a few changes to ShipIt 
 which I wanted to ensure I share with you. For the details, I am going 
 to turn the mic over to everyone's favorite Canonical COO, Jane Silber 
 who updated us on the Canonical blog (http://blog.canonical.com/?p=264):
- --snip--

I remember way back when.. All the way back when I could order a box of
pressed CD's to hand out. I converted a whopping 20 users. I would get
both KDE and Gnome for every release. The problem was that I had was I
never got rid of them all. I never really had any issues until the
shipments were pretty much cut to a single cd/user. After that I got
used to the idea of burning a cd and handing it out.

Now this comes along and when I first read the message I thought to
myself; this isn't really a change. After I read the details further I
started thinking that this sounds like a good idea. Ubuntu is already
the most giving distribution. You don't even have to have a significant
online presence to gain membership. We're given a lot. What other
distribution can you use to get a membership to LWN? We get more than
just that.

We also promote an extremely diverse range of users with our LoCo's. We
have boys/girls that haven't reached teens all the way to men/women in
their 80's. Perhaps beyond.

What does this mean? It means that Ubuntu is reaching a very very large
market. Canonical is the company that owns Ubuntu and funds all Ubuntu
operations (we all know this).

Think about it this way; if you were single handedly responsible for
buying CD's, labeling them, packaging them, then shipping them to every
person in your country.. could you afford it? Canonical isn't shipping
them to just your country, they're shipping them to every country on
every continent.

The idea of getting one cd for every release, I like that idea. I was
doing it but I lost a lot of CD's and I don't have them. To be
perfectly honest, I don't see any reason not to purchase these from the
shop.

I know I've had issues in the Ubuntu community. I've reduced where I
offer support due to these issues. I've seen it impact other areas as
well, not just for me. Regardless of this, I've never seen Shuttleworth
just take a decision like this lightly. Even the desktop background we
all experience isn't a decision he'd take without careful
consideration. Personally, I'd like to see financial records to see
just how much money does go to these little extras they provide.

On a side note; is it possible for me to buy a nice pressed CD for each
release since 5.04?

To be perfectly honest, I'm wondering if it would be possible to just
get the CD sleeves and press the CD's myself.

I think many users are surprised ShipIt has survived for so long.
Taking steps to prevent it's exhaustion is probably a very good idea.
Perhaps the have's should help out the have-not's a little more. :)

- -- 
Michael Lustfield
Kalliki Software

Network and Systems Administrator
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Re: ShipIt Changes

2009-10-21 Thread Martin Owens
Hello Mike, Jane via Jono,

On Wed, 2009-10-21 at 15:58 -0500, Michael Lustfield wrote:
 Canonical is the company that owns Ubuntu and funds all Ubuntu
 operations (we all know this).

Er, perhaps it's because I have an economists vision of 'funds' but a
volunteers time is funding, contributions from LoCos is funding by time.
Oh how I wish Canonical would fund marketing budgets, but that's really
for us in the Ubuntu community to fund with our time.

The CDs are very handy, especially for shows. Since our group has moved
to using PXE for installations, we've reduced the number of CDs given
out over time, but we still need them.

On Wed, 2009-10-21 at 18:03 +0200, Jane Silber wrote:
 We hope that you support this effort and realise
 that the intent is to continue to make Ubuntu available on CD to
 everyone who needs it.

Something to throw out there. Something Cory Doctorow was saying about funding 
his books for libraries.

If people request a shipment of CDs, I wonder if there would be a way to get 
the community to fund some of it. Would it be terrible to have a more economic 
partnership between different groups who may want to take advantage of shipit 
CDs? Then one kind person could just buy the CDs for someone else's request.

One down side I guess is that you might have commercial exploitation, people 
selling CDs that they've bought from shipit.

Martin,


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Re: ShipIt Changes

2009-10-21 Thread John Abbott
I totally Agree Michael.  I have pointed to the shipit program as one of
the most outstanding efforts of Linux Evangelism anywhere.  I seem to
have been whining in public and on the wrong forum.  I support Ubuntu's
position and would prefer to see that money put into development.  

I have supported Ubuntu by purchasing and giving out their mugs (12 so
far) as door prizes.  I have purchased and handed out four t-shirts -
notebooks and pens.  And I will continue doing this as long as possible.

My only exception was making the CD's available to members -  who
certainly should know how to burn their own.  When we have our launch
party I will be giving out 50 CD's - all burned and printed locally.  My
only real desire for the packs would be the professionally printed
jackets.   I have placed a pre-order to purchase professionally packaged
CDs - that will not arrive in time for our launch party.

On Wed, 2009-10-21 at 15:58 -0500, Michael Lustfield wrote:

 To be perfectly honest, I'm wondering if it would be possible to just
 get the CD sleeves and press the CD's myself.
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Re: ShipIt Changes

2009-10-21 Thread Adi Roiban
În data de Mi, 21-10-2009 la 17:21 +0100, Hanen Ben Rhouma a scris:
 Sincerely, I don't like the idea.
 
 Now, not only to get an ubuntu email id but also to get a simple
 original CD we have to become Ubuntu members!! (that's really not
 making sense for me especially that those who need that precious CD
 are out of scope of being elligible to get it for free which is an
 important motive to join the track).

From my point of view, people should not become Ubuntu member just to
receive an email address or free CD.
Rather, Ubuntu membership is a acknowledgment for your contributions to
Ubuntu, and beside subscription to LWN, you can also get a CD.

 On Wed, Oct 21, 2009 at 5:03 PM, Jono Bacon j...@ubuntu.com wrote:
* you will be able to download the CD wallet artwork
(https://wiki.ubuntu.com/DIYMarketing/#CD%20Distribution%
 20Materials)

Looking forward for Ubuntu 9.10 Wallet and CD artwork. 

It would be great to have them before the release, as we have found some
local business willing to create some CDs for our release party.

Cheers!


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Re: ShipIt Changes

2009-10-21 Thread Jan Claeys
Op woensdag 21-10-2009 om 14:31 uur [tijdzone -0400], schreef Daniel
Chen:
 On Wed, Oct 21, 2009 at 2:10 PM, John Abbott fewcl...@gmail.com wrote:
  I guess my problem is the elite attitude that is growing steadily in the
  Ubuntu Membership.  Its forming a we/they division in the community that is
  going to turn off a lot of those migrating from Windows or other Linux
  communities.
 
 Would you cite examples of this perception, please? It's better for
 everyone in the long run if we work together [to fix said examples]. 

I have seen I'm an Ubuntu Member and he's not used as an argument in
conflicts, so it's not entirely untrue that some people regard it as an
elite position for themselves...



-- 
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