[sniffer] Application popup error smtp32.exe imail1.exe

2004-03-26 Thread Oswaldo Leon
I've been getting the error message below for the past two weeks.  I get
it for both smtp32.exe and imail1.exe

Application popup: smtp32.exe - Application Error : The application
failed to initialize properly (0xc142). Click on OK to terminate the
application.  

I did a search on ipswith's kb and I found the following:

Microsoft resource (which will  cause 0xC142 pop-ups for each
E-mail that is received afterwards, until the server crashes). For
further details, see: http://www.declude.com/dq.htm under the heading,
Flaw #1 - Server crashing: Microsoft's Mystery Heap.

I changed the number of delivery threads from 60 to 30 yesterday but I
had the same problem this morning.  Before making this change the cpu
utilization was about 100% most of the time. After the change it
decreased to 60%-70%.  

I noticed that this started happening when I installed message sniffer
so today I disabled message sniffer and now the cpu utilization stays
below 50% but a few times the queue manager makes it spike to 90%. 

Is there a way to use message sniffer without having this problem?


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Re: [sniffer] Application popup error smtp32.exe imail1.exe

2004-03-26 Thread Pete McNeil
At 02:26 PM 3/26/2004, you wrote:
I've been getting the error message below for the past two weeks.  I get
it for both smtp32.exe and imail1.exe
Application popup: smtp32.exe - Application Error : The application
failed to initialize properly (0xc142). Click on OK to terminate the
application.
snip

I changed the number of delivery threads from 60 to 30 yesterday but I
had the same problem this morning.  Before making this change the cpu
utilization was about 100% most of the time. After the change it
decreased to 60%-70%.
It seems that your server is heavily loaded so all adjustments are likely 
to be touchy. Scott (of Declude) has a good deal of experience dealing 
with this issue. It involves an undocumented resource in the Microsoft OS 
that seems to get used up when certain DLLs are loaded such as user32.dll - 
btw: Based on Scott's recommendation we long ago hacked the libraries on 
our code warrior compiler so that Sniffer does not link to the user32.dll. 
At the time this had a profound impact on the Mystery Heap problem for 
Sniffer.

Is there a way to use message sniffer without having this problem?
The 2-3 beta will definitely help the CPU usage.

The Mystery Heap problem is more difficult to solve - the solution 
appears to be different on each system. In my experience the most important 
factor appears to be the number of processes opened by services at any 
one time. This is why reducing delivery threads usually helps.

Others on the list - and especially on the Declude list will have more 
combined experience with this. If you haven't already you should ask there.

_M

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