RE: [sniffer] Last chance to renew at the old price!
Customers who purchased Sniffer via Declude can look on their Host Records and the dates should be there. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steve Jones Sent: Tuesday, December 27, 2005 1:31 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! How can I tell when my subscription expires? -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.7/214 - Release Date: 12/23/2005 This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
We've already renewed this morning. From our point of view even at the $170 per year more would still be far less costly than the cost of finding, evaluating and implementing another solution. Not to mention the potential loss of business if our customers were not happy with the replacements results. Just 2 cents from a guy that rarely says anything :) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list
RE: [sniffer] Last chance to renew at the old price!
We've been using Sniffer for almost 5 years now and the price hasn't increased in that time. It's overdue, really. Fox, Thomas wrote on Tuesday, December 27, 2005 2:03 PM: I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
We've always paid under the 'monthly' plan. How will this be affected? Should we switch to the yearly plan? Rick Robeson getlocalnews.com [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 11:14 AM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions
RE: [sniffer] Last chance to renew at the old price!
Hi Rick, Yes, you can convert your monthly license payment to a yearly subscription and at the current yearly rate of $ 325.00 by going to: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp This is the recommendation that we are making to all monthly customers so that you can be grandfathered in at the current price. Please give a day or two to email you your PAID COPY of your invoice with the effective subscription dates. Thank you for your business! Mike The Sniffer Team -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rick Robeson Sent: Tuesday, December 27, 2005 1:29 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! We've always paid under the 'monthly' plan. How will this be affected? Should we switch to the yearly plan? Rick Robeson getlocalnews.com [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 11:14 AM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com
RE: [sniffer] Last chance to renew at the old price!
I'm curious. If it get's shot down by your management what will you replace it with that's equivalent? Rick Robeson getlocalnews.com [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 11:42 AM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form
RE: [sniffer] Last chance to renew at the old price!
No complaints from here. We have only been using sniffer a couple of months and it has already cut my tech workload about 8-10 hours per day in dealing with spam. DustyC -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:42 PM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer
RE: [sniffer] Last chance to renew at the old price!
Yeah, what he said! -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 2:42 PM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https
RE: [sniffer] Last chance to renew at the old price!
Hi Dave, Your license is set to expire on 01/26/2006, so if receive the renewal before the end of the year. Your cost will be the same as your last renewal. Again, we are grandfathering and giving consideration to our existing clients. If you wait until after the 1st, your educational cost will be 10% off the new retail of $ 495.00. Again and finally, this increase is needed if we are to remain a viable business that is able to provide you with a quality product/service and enhancements. And, just to clarify the percentage of the price increase, it is actually a 34% increase in retail or $ 170.00 per year. I know that they may still seem like a lot to some of you, but it is either this or get out of the business. I trust and hope you will all understand. That's all that I have left to say as we have to get back to work keeping your in-boxes clean. ;-) Thank you all for your business and support. Have a great New Year! Best wishes, Mike Murdoch ARM Research Labs, LLC The Sniffer Team Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:42 PM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we
RE: [sniffer] Last chance to renew at the old price!
One thing to note it would have been nice to know this sooner. Many of us that have budgets did them months ago for 2006.. It would have been nice to know ahead of time so I don't have to explain why we budgeted $325.00 instead of $500.00. When you have multiple copies like we do (3) - your talking about $500+ unbudgeted dollars that will end up having to come out of expense. Darrell -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 2:42 PM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly
RE: [sniffer] Last chance to renew at the old price!
See, like I said: We haven't raised prices in a long time, we need the money, like it or lump it. We like the product, and will probably keep using it, but I'll be sure to extract my 34% price increase through inane tech support requests, phone calls, e-mails, etc. If there really hasn't been a price increase in 5 years, a six or seven percent increase per year makes more sense to me than 34% all at once. Such a huge increase, in such a short period of time, smacks of Someone needs a new Lexus much more than it does we need to remain a viable business. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 3:02 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Hi Dave, Your license is set to expire on 01/26/2006, so if receive the renewal before the end of the year. Your cost will be the same as your last renewal. Again, we are grandfathering and giving consideration to our existing clients. If you wait until after the 1st, your educational cost will be 10% off the new retail of $ 495.00. Again and finally, this increase is needed if we are to remain a viable business that is able to provide you with a quality product/service and enhancements. And, just to clarify the percentage of the price increase, it is actually a 34% increase in retail or $ 170.00 per year. I know that they may still seem like a lot to some of you, but it is either this or get out of the business. I trust and hope you will all understand. That's all that I have left to say as we have to get back to work keeping your in-boxes clean. ;-) Thank you all for your business and support. Have a great New Year! Best wishes, Mike Murdoch ARM Research Labs, LLC The Sniffer Team Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:42 PM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always
RE: [sniffer] Last chance to renew at the old price!
1) The monthly rate is going to $ 45.00. 2) It would be a one year extension to your current subscription and then your next renewal would be at the new price. For example, if your license expires 02/08/2006, your next renewal would be on 02/08/2007. This is offer is completely optional and is available to all existing customers. Thanks, MM -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:47 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! 1) what will the monthly rate be after 2005? 2) If we where to renew at the current rate, how long will that rate be good for? As you mentioned grandfathered - is this forever or just one year. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
Re: [sniffer] Last chance to renew at the old price!
Hi Michael, How about false positive processing? That's our biggest headache, but it would be drastically reduced by faster processing than the 3-5 days we currently see. Darin. - Original Message - From: Michael Murdoch [EMAIL PROTECTED] To: sniffer@SortMonster.com Cc: Pete McNeil [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:13 PM Subject: RE: [sniffer] Last chance to renew at the old price! Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com
Re: [sniffer] Last chance to renew at the old price!
Wow... last minute notice. It's difficult to budgets for these things with so little notice. Please consider a couple month's notice the next time. Darin. - Original Message - From: Pete McNeil [EMAIL PROTECTED] To: sniffer@sortmonster.com Sent: Tuesday, December 27, 2005 12:42 PM Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Hi Darin, I know we are working on that as well. I'll defer to Pete to fill out those details. He'll be back online shortly and will respond. Thanks, MM -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox Sent: Tuesday, December 27, 2005 3:01 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! Hi Michael, How about false positive processing? That's our biggest headache, but it would be drastically reduced by faster processing than the 3-5 days we currently see. Darin. - Original Message - From: Michael Murdoch [EMAIL PROTECTED] To: sniffer@SortMonster.com Cc: Pete McNeil [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:13 PM Subject: RE: [sniffer] Last chance to renew at the old price! Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses
RE: [sniffer] Last chance to renew at the old price!
Is it possible to pay low price extend your subscription more than one year at the current price or would you only be able to get 1 more year at the low price and have to pay later years at the full rate? Jim Matuska Jr. Computer Tech2, CCNA Nez Perce Tribe Information Systems [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 12:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! 1) The monthly rate is going to $ 45.00. 2) It would be a one year extension to your current subscription and then your next renewal would be at the new price. For example, if your license expires 02/08/2006, your next renewal would be on 02/08/2007. This is offer is completely optional and is available to all existing customers. Thanks, MM -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:47 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! 1) what will the monthly rate be after 2005? 2) If we where to renew at the current rate, how long will that rate be good for? As you mentioned grandfathered - is this forever or just one year. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Might I suggest a visit to: http://www.lexus.com/cpo/ and a graduated price increase over the next two years? A one or two year old Lexus is just as nice as a brand new one, and would be a lot easier on our already strained IT budgets. Thanks, --tlf -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 3:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! 1) The monthly rate is going to $ 45.00. 2) It would be a one year extension to your current subscription and then your next renewal would be at the new price. For example, if your license expires 02/08/2006, your next renewal would be on 02/08/2007. This is offer is completely optional and is available to all existing customers. Thanks, MM -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:47 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! 1) what will the monthly rate be after 2005? 2) If we where to renew at the current rate, how long will that rate be good for? As you mentioned grandfathered - is this forever or just one year. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
Re: [sniffer] Last chance to renew at the old price!
[ROTFL] - Original Message - From: Fox, Thomas [EMAIL PROTECTED] To: sniffer@SortMonster.com Sent: Tuesday, December 27, 2005 4:14 PM Subject: RE: [sniffer] Last chance to renew at the old price! Might I suggest a visit to: http://www.lexus.com/cpo/ and a graduated price increase over the next two years? A one or two year old Lexus is just as nice as a brand new one, and would be a lot easier on our already strained IT budgets. Thanks, --tlf -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 3:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! 1) The monthly rate is going to $ 45.00. 2) It would be a one year extension to your current subscription and then your next renewal would be at the new price. For example, if your license expires 02/08/2006, your next renewal would be on 02/08/2007. This is offer is completely optional and is available to all existing customers. Thanks, MM -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:47 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! 1) what will the monthly rate be after 2005? 2) If we where to renew at the current rate, how long will that rate be good for? As you mentioned grandfathered - is this forever or just one year. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
Re: [sniffer] Last chance to renew at the old price!
The short notice is a little disappointing. However it is the justifications that are indicating that the provider of this solution is may no longer a viable business that really concerns me. Sounds like we need to start looking for Plan "B" today. J.D. Michael Murdoch wrote: Hi Dave, Your license is set to expire on 01/26/2006, so if receive the renewal before the end of the year. Your cost will be the same as your last renewal. Again, we are grandfathering and giving consideration to our existing clients. If you wait until after the 1st, your educational cost will be 10% off the new retail of $ 495.00. Again and finally, this increase is needed if we are to remain a viable business that is able to provide you with a quality product/service and enhancements. And, just to clarify the percentage of the price increase, it is actually a 34% increase in retail or $ 170.00 per year. I know that they may still seem like a lot to some of you, but it is either this or get out of the business. I trust and hope you will all understand. That's all that I have left to say as we have to get back to work keeping your in-boxes clean. ;-) Thank you all for your business and support. Have a great New Year! Best wishes, Mike Murdoch ARM Research Labs, LLC The Sniffer Team Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:42 PM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this "reliability-first" design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Messa
RE: [sniffer] Last chance to renew at the old price!
Thanks - Actually, I drive a Cadillac and it's just fine. Good luck! :-) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 3:15 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Might I suggest a visit to: http://www.lexus.com/cpo/ and a graduated price increase over the next two years? A one or two year old Lexus is just as nice as a brand new one, and would be a lot easier on our already strained IT budgets. Thanks, --tlf -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 3:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! 1) The monthly rate is going to $ 45.00. 2) It would be a one year extension to your current subscription and then your next renewal would be at the new price. For example, if your license expires 02/08/2006, your next renewal would be on 02/08/2007. This is offer is completely optional and is available to all existing customers. Thanks, MM -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:47 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! 1) what will the monthly rate be after 2005? 2) If we where to renew at the current rate, how long will that rate be good for? As you mentioned grandfathered - is this forever or just one year. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Ah-ha! I think I see now. They need the money to buy new calculators for their staff! (see below). That said, even if they are right and it's a 34% price increase, it is still unheard of from any company I've ever dealt with. Michael Murdoch's Calculator: $325 x 1.34 (34% increase) = $435 My GOOD Calculator Says: $325 x 1.5231 (53% increase) = $495 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 3:06 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! See, like I said: We haven't raised prices in a long time, we need the money, like it or lump it. We like the product, and will probably keep using it, but I'll be sure to extract my 34% price increase through inane tech support requests, phone calls, e-mails, etc. If there really hasn't been a price increase in 5 years, a six or seven percent increase per year makes more sense to me than 34% all at once. Such a huge increase, in such a short period of time, smacks of Someone needs a new Lexus much more than it does we need to remain a viable business. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Yeah, I figured it at about a 50% increase, but I'm not that good at math and figured they were right Goes to show what I know. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 4:55 PM To: sniffer@SortMonster.com Cc: [EMAIL PROTECTED] Subject: RE: [sniffer] Last chance to renew at the old price! Ah-ha! I think I see now. They need the money to buy new calculators for their staff! (see below). That said, even if they are right and it's a 34% price increase, it is still unheard of from any company I've ever dealt with. Michael Murdoch's Calculator: $325 x 1.34 (34% increase) = $435 My GOOD Calculator Says: $325 x 1.5231 (53% increase) = $495 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 3:06 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! See, like I said: We haven't raised prices in a long time, we need the money, like it or lump it. We like the product, and will probably keep using it, but I'll be sure to extract my 34% price increase through inane tech support requests, phone calls, e-mails, etc. If there really hasn't been a price increase in 5 years, a six or seven percent increase per year makes more sense to me than 34% all at once. Such a huge increase, in such a short period of time, smacks of Someone needs a new Lexus much more than it does we need to remain a viable business. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Dave, Ouch - bitter - But in all fairness for the sake of math how can you round up from 1.5231 to 53%. Should you have rounded down to 52%. Darrell -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 4:55 PM To: sniffer@SortMonster.com Cc: [EMAIL PROTECTED] Subject: RE: [sniffer] Last chance to renew at the old price! Ah-ha! I think I see now. They need the money to buy new calculators for their staff! (see below). That said, even if they are right and it's a 34% price increase, it is still unheard of from any company I've ever dealt with. Michael Murdoch's Calculator: $325 x 1.34 (34% increase) = $435 My GOOD Calculator Says: $325 x 1.5231 (53% increase) = $495 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 3:06 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! See, like I said: We haven't raised prices in a long time, we need the money, like it or lump it. We like the product, and will probably keep using it, but I'll be sure to extract my 34% price increase through inane tech support requests, phone calls, e-mails, etc. If there really hasn't been a price increase in 5 years, a six or seven percent increase per year makes more sense to me than 34% all at once. Such a huge increase, in such a short period of time, smacks of Someone needs a new Lexus much more than it does we need to remain a viable business. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Yep, you're right. My mistake on the math, but the product/service is worth every dollar of it. If you don't feel that's the case, then you are free to decide if you think otherwise. Thanks and take care! -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell LaRock Sent: Tuesday, December 27, 2005 4:02 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Dave, Ouch - bitter - But in all fairness for the sake of math how can you round up from 1.5231 to 53%. Should you have rounded down to 52%. Darrell -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 4:55 PM To: sniffer@SortMonster.com Cc: [EMAIL PROTECTED] Subject: RE: [sniffer] Last chance to renew at the old price! Ah-ha! I think I see now. They need the money to buy new calculators for their staff! (see below). That said, even if they are right and it's a 34% price increase, it is still unheard of from any company I've ever dealt with. Michael Murdoch's Calculator: $325 x 1.34 (34% increase) = $435 My GOOD Calculator Says: $325 x 1.5231 (53% increase) = $495 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 3:06 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! See, like I said: We haven't raised prices in a long time, we need the money, like it or lump it. We like the product, and will probably keep using it, but I'll be sure to extract my 34% price increase through inane tech support requests, phone calls, e-mails, etc. If there really hasn't been a price increase in 5 years, a six or seven percent increase per year makes more sense to me than 34% all at once. Such a huge increase, in such a short period of time, smacks of Someone needs a new Lexus much more than it does we need to remain a viable business. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
-Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch If you don't feel that's the case, then you are free to decide if you think otherwise. Thanks and take care! EASY FOX TRANSLATION: Like it, or lump it. --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
