Re: [WikiEN-l] Corporate Representatives for Ethical Wikipedia Engagement

2012-04-18 Thread Andreas Kolbe
On Mon, Apr 16, 2012 at 5:18 AM, David Goodman dgge...@gmail.com wrote:


Thanks for picking the topic up again, David.


It would be better to have a rule to never take the views of the
 subject in consideration about whether we should have an article,
 unless an exception can be made according to other Wikipedia rules, in
 particular, Do No Harm.  People have the right to a fair article, but
 not to a favorable one.



I wish Do no harm were a Wikipedia rule. But the only essay I am aware of
that formalises it has it marked as a rejected principle in its
introduction:

http://en.wikipedia.org/wiki/Wikipedia:HARM

Under the present system, we do need to have some provision for the type of
exception you mention. It's really firefighting though, rather than
addressing the underlying cause.


I agree that the ratio of editors to articles is much too low. What we

need is not fewer bios, but more editors. Encouraging new people to
 work on BLPs is the solution.



The problem is not the ratio between editors and biographies, but the ratio
of editors editing within policy vs editors who come only to write a
hatchet job or an infomercial. This is something that can be addressed by
Pending Changes.

Let all those who only edit an article to defame or advertise, to write
hatchet jobs or infomercials, make their suggestions.

And let an editor who understands what a coatrack is, and who is committed
to core policy, decide what the public should see when they navigate to the
page.

The right to edit BLPs, and approve pending changes, should be a
distinction that people are proud of, just like they are proud of rollback
or adminship. And like rollback, it should be a privilege they will lose if
they abuse it.

The really hard calls on how much negative material to include in a BLP
should be made by teams with a diverse composition. A whole new culture
needs to be built around BLP editing.

Andreas
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[WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread David Gerard
PR people who edited Wikipedia get crucified. Counterattack: reduce
trust in Wikipedia.

http://www.sciencedaily.com/releases/2012/04/120417113527.htm

Paper: http://www.prsa.org/Intelligence/PRJournal/

The paper's message appears to be Wikipedia's rules need to change.
(Also, Jimmy Wsles is a big meanie head.) The paper doesn't address
the problem that the media and general public get upset and turn PR
editing into a PR problem even when it's within existing rules.

(Aside: I've evidently been skimming too many hard science papers -
that peer reviewed paper reads like an undergraduate essay.)


- d.

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Charles Matthews
On 18 April 2012 12:48, David Gerard dger...@gmail.com wrote:

 PR people who edited Wikipedia get crucified. Counterattack: reduce
 trust in Wikipedia.

 snip


 Paper: http://www.prsa.org/Intelligence/PRJournal/

 When the talk pages were used to request edits, it was found to typically
take days for a response and 24% never received one.

Some spin? So responses were days rather than hours. And there was a
response in 76% of cases.

Charles
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Thomas Dalton
They say you have to wait 2-5 days for a response after requesting changes
as though that is a bad thing. I'm very impressed with that response time.
How many commercial encyclopaedias can do better?
On Apr 18, 2012 12:48 PM, David Gerard dger...@gmail.com wrote:

 PR people who edited Wikipedia get crucified. Counterattack: reduce
 trust in Wikipedia.

 http://www.sciencedaily.com/releases/2012/04/120417113527.htm

 Paper: http://www.prsa.org/Intelligence/PRJournal/

 The paper's message appears to be Wikipedia's rules need to change.
 (Also, Jimmy Wsles is a big meanie head.) The paper doesn't address
 the problem that the media and general public get upset and turn PR
 editing into a PR problem even when it's within existing rules.

 (Aside: I've evidently been skimming too many hard science papers -
 that peer reviewed paper reads like an undergraduate essay.)


 - d.

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Thomas Morton
On 18 April 2012 13:38, Andreas Kolbe jayen...@gmail.com wrote:

 On Wed, Apr 18, 2012 at 1:02 PM, Thomas Dalton thomas.dal...@gmail.com
 wrote:

  They say you have to wait 2-5 days for a response after requesting
 changes
  as though that is a bad thing. I'm very impressed with that response
 time.
  How many commercial encyclopaedias can do better?



 I hope you're joking here. :)

 Just in case you weren't: commercial encyclopedias have a sophisticated
 editorial and legal process in place to ensure they do not print defamatory
 content. Sometimes subjects are sent a draft before publication, and are
 given an opportunity to make an input.


Having dealt with such things before...

That process takes* much much longer* than 2-5 days.

And unless the problem is exceptional most encyclopedias will continue and
ongoing print run until their next update without modification.

Tom
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Andreas Kolbe
On Wed, Apr 18, 2012 at 1:42 PM, Thomas Morton morton.tho...@googlemail.com
 wrote:

 On 18 April 2012 13:38, Andreas Kolbe jayen...@gmail.com wrote:

  On Wed, Apr 18, 2012 at 1:02 PM, Thomas Dalton thomas.dal...@gmail.com
  wrote:
 
   They say you have to wait 2-5 days for a response after requesting
  changes
   as though that is a bad thing. I'm very impressed with that response
  time.
   How many commercial encyclopaedias can do better?
 
 
 
  I hope you're joking here. :)
 
  Just in case you weren't: commercial encyclopedias have a sophisticated
  editorial and legal process in place to ensure they do not print
 defamatory
  content. Sometimes subjects are sent a draft before publication, and are
  given an opportunity to make an input.
 

 Having dealt with such things before...

 That process takes* much much longer* than 2-5 days.



Yes, but it takes place *before* publication. :P
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Thomas Morton
On 18 April 2012 13:45, Andreas Kolbe jayen...@gmail.com wrote:

 On Wed, Apr 18, 2012 at 1:42 PM, Thomas Morton 
 morton.tho...@googlemail.com
  wrote:

  On 18 April 2012 13:38, Andreas Kolbe jayen...@gmail.com wrote:
 
   On Wed, Apr 18, 2012 at 1:02 PM, Thomas Dalton 
 thomas.dal...@gmail.com
   wrote:
  
They say you have to wait 2-5 days for a response after requesting
   changes
as though that is a bad thing. I'm very impressed with that response
   time.
How many commercial encyclopaedias can do better?
  
  
  
   I hope you're joking here. :)
  
   Just in case you weren't: commercial encyclopedias have a sophisticated
   editorial and legal process in place to ensure they do not print
  defamatory
   content. Sometimes subjects are sent a draft before publication, and
 are
   given an opportunity to make an input.
  
 
  Having dealt with such things before...
 
  That process takes* much much longer* than 2-5 days.
 


 Yes, but it takes place *before* publication. :P


Not at all.

My specific experience was while consulting on another matter for a firm;
they were surprised to find their name had been noted in connection with
some years-before legal action (quite a disturbing one) in a prominent
printed encyclopaedia.

I helped them get in touch and resolve the issue.

It took about a week for initial contact to prove successful - the material
was reviewed, taking another two weeks, and amended internally. The next
years print run was currently happening, and they were unable to modify the
problem.

So all in all it took about 18 months for a correction to be published.

I happen to know of several other examples where incorrect material is
still being published years after the point has been brought up.

Whilst you will get some material sent out for review I don't believe it
accounts for much of the content. And, as such, is something of
misdirection on the issue.

I'm not arguing Wikipedia is the solution. But the argument that
printed encyclopaedias are better at this I know to be false.

Tom
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Charles Matthews
On 18 April 2012 13:38, Andreas Kolbe jayen...@gmail.com wrote:

 On Wed, Apr 18, 2012 at 1:02 PM, Thomas Dalton thomas.dal...@gmail.com
 wrote:

  They say you have to wait 2-5 days for a response after requesting
 changes
  as though that is a bad thing. I'm very impressed with that response
 time.
  How many commercial encyclopaedias can do better?

 I hope you're joking here. :)

 Just in case you weren't: commercial encyclopedias have a sophisticated
 editorial and legal process in place to ensure they do not print defamatory
 content. Sometimes subjects are sent a draft before publication, and are
 given an opportunity to make an input.

 Wikipedia has none of that. What it does have is a history of articles
 littered with malice, bias and inaccuracy (witness its history of
 arbitration cases).


Yes, but note that PR folk are not just employed to deal with defamatory
material. In fact in the case of defamation it's more probably a lawyer's
work. They are professionals in verbal massage of material. This is what
they can charge money for.


 I was struck by the following passage in the paper:

 ---o0o---

 Although another one of the five pillars is that Wikipedia does not have
 firm rules – Wales recently stated, “This is not complicated. There is a
 very simple “bright
 line” rule that constitutes best practice: do not edit Wikipedia directly
 if you are a paid
 advocate. Respect the community by interacting with us appropriately”
 (Wales, 2012a,
 para 2).

 This directly conflicts with the Wikipedia FAQ/Article subjects (2012) page
 that specifically
 asks public relations professionals to remove vandalism, fix minor errors
 in spelling,
 grammar, usage or facts, provide references for existing content, and add
 or update facts
 with references such as number of employees or event details.

 ---o0o---

 On that, at least, they're correct.


Yes indeed. Jimbo neither makes policy nor enforces it, of course. What we
have here is an ongoing loop in being able to read WP:COI properly. I
believe the guideline on COI to be the best available take on this issue.
However - and it's a big however - we are learning that the limitation on
COI to a universal statement makes it harder for those with particular
types of COI to understand. This applies both to paid editing, and to
activist editing (I think you will have no trouble understanding this,
Andreas ...), as well as autobiography.

The COI guideline is supposed to be best advice, and in a nutshell it
says really don't edit in certain ways when you are too close to a topic.
Now, in the non-nutshell, discursive version it of course says that who you
are and what you believe and how you might be rewarded for editing are not
the issue: if you are a POV pusher that is the problem we have with you,
not anything else. It is not illegal in our terms to do certain things
when you have a _potential_ conflict of interest.

But the real-life situation is that someone paid to edit has a boss and/or
paymaster. Jimbo knows what he is doing here with sending out a soundbite,
rather than citing the page. The boss can understand the soundbite, and is
almost certainly not going to bother to understand the page.

Charles
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread David Gerard
On 18 April 2012 13:53, Thomas Morton morton.tho...@googlemail.com wrote:

 I'm not arguing Wikipedia is the solution. But the argument that
 printed encyclopaedias are better at this I know to be false.


More generally, arguments that make a comparison between an idealised
fantasy Britannica and a real-life WIkipedia are likely to be bad ones
and should be avoided.


- d.

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread David Gerard
On 18 April 2012 13:55, Charles Matthews
charles.r.matth...@ntlworld.com wrote:

 But the real-life situation is that someone paid to edit has a boss and/or
 paymaster. Jimbo knows what he is doing here with sending out a soundbite,
 rather than citing the page. The boss can understand the soundbite, and is
 almost certainly not going to bother to understand the page.


Also note that in my experience, it is pretty much impossible to get
across even to nice PR people that they have a really bloody obvious
COI. I have spent much time trying. I would guess that this is because
getting their POV in is, in point of fact, what they get money for.


- d.

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Charles Matthews
On 18 April 2012 13:53, Thomas Morton morton.tho...@googlemail.com wrote:

 snip

 My specific experience was while consulting on another matter for a firm;
 they were surprised to find their name had been noted in connection with
 some years-before legal action (quite a disturbing one) in a prominent
 printed encyclopaedia.


snip




 So all in all it took about 18 months for a correction to be published.


Interesting, indeed.

To be fair about the time-criticality: it does matter in that mirror sites
will refresh their WP dumps on some basis that probably isn't daily. OTOH
we do offer the OTRS route also for complaints, and that presumably offers
a better triage.

Charles
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Thomas Morton

 To be fair about the time-criticality: it does matter in that mirror sites
 will refresh their WP dumps on some basis that probably isn't daily. OTOH
 we do offer the OTRS route also for complaints, and that presumably offers
 a better triage.

 Charles


Unfortunately not. There is a significant backlog in the OTRS queues - in
the region of months.

Tom
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Andreas Kolbe
On Wed, Apr 18, 2012 at 1:53 PM, Thomas Morton morton.tho...@googlemail.com
 wrote:

   That process takes* much much longer* than 2-5 days.
  
 
 
  Yes, but it takes place *before* publication. :P
 
 
 Not at all.

 My specific experience was while consulting on another matter for a firm;
 they were surprised to find their name had been noted in connection with
 some years-before legal action (quite a disturbing one) in a prominent
 printed encyclopaedia.

 I helped them get in touch and resolve the issue.

 It took about a week for initial contact to prove successful - the material
 was reviewed, taking another two weeks, and amended internally. The next
 years print run was currently happening, and they were unable to modify the
 problem.

 So all in all it took about 18 months for a correction to be published.

 I happen to know of several other examples where incorrect material is
 still being published years after the point has been brought up.

 Whilst you will get some material sent out for review I don't believe it
 accounts for much of the content. And, as such, is something of
 misdirection on the issue.

 I'm not arguing Wikipedia is the solution. But the argument that
 printed encyclopaedias are better at this I know to be false.

 Tom




Well, it is still true that in a conventional encyclopedia, everything goes
through vigorous professional fact checking *before* publication. We have
nothing to compare to that. Not even Pending Changes. Surely that is a
very, very significant difference indeed?

As a result, the kinds of inaccuracies we have in Wikipedia can be in a
whole different league than the sort of error you might find in Britannica;
there is often active malice at work, as opposed to the occasional cock-up,
and you are talking about the no. 1 Google link for a person or company,
rather than something appearing on page 582 of a dusty tome that few people
own, let alone read.

Andreas
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Tom Morris
On Wednesday, 18 April 2012 at 13:58, David Gerard wrote:
 Also note that in my experience, it is pretty much impossible to get
 across even to nice PR people that they have a really bloody obvious
 COI. I have spent much time trying. I would guess that this is because
 getting their POV in is, in point of fact, what they get money for.




So, recently, I've been advising a PR/social media company (unpaid) about their 
article, which was deleted for lack of notability.

They are perfectly well-aware of their COI and so on: that's why they've 
contacted me.

The stance I've taken with them is basically to ask them to find at least five 
reliable sources that meet the GNG, I'll have a look at them and if I think 
they do, I'll open a DRV on the deletion, listing the five sources. In the DRV, 
I'll make it quite clear that I've communicated with them, what the nature of 
the relationship is (no commercial relationship, I just happen to know a lady 
who works at the company personally) and they provided me the sources, but I 
won't open a DRV unless I agree that the sources meet the GNG. I hope that's a 
way to do it with some integrity.

Being that I'm pretty damn cynical of PR companies, and when I read about how 
PR companies want to edit Wikipedia ethically, my initial bullshit detector 
goes off the charts. But in this instance, I think it's certainly possible.

User:Fluffernutter gave a talk about paid editing last year at Wikimania, 
comparing it with needle exchange programmes. Much as my gut feeling is god 
no, don't give an inch to PR people even if they are claiming to act 
'ethically'!, I have a funny feeling we're going to need to do something very 
soon.

-- 
Tom Morris
http://tommorris.org/



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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread David Gerard
On 18 April 2012 14:24, Tom Morris t...@tommorris.org wrote:

 User:Fluffernutter gave a talk about paid editing last year at Wikimania, 
 comparing it with needle exchange programmes. Much as my gut feeling is god 
 no, don't give an inch to PR people even if they are claiming to act 
 'ethically'!, I have a funny feeling we're going to need to do something 
 very soon.


As these things usually do, the ones who behave will be put through
increasingly onerous requirements, the ones who don't will continue as
they were and the ones who do will then be regarded the same way as
the ones who don't. Ah well.


- d.

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Andreas Kolbe
On Wed, Apr 18, 2012 at 1:55 PM, Charles Matthews 
charles.r.matth...@ntlworld.com wrote:

 Yes indeed. Jimbo neither makes policy nor enforces it, of course. What we
 have here is an ongoing loop in being able to read WP:COI properly. I
 believe the guideline on COI to be the best available take on this issue.
 However - and it's a big however - we are learning that the limitation on
 COI to a universal statement makes it harder for those with particular
 types of COI to understand. This applies both to paid editing, and to
 activist editing (I think you will have no trouble understanding this,
 Andreas ...), as well as autobiography.



That is one of the points the authors of the study picked up on, too:

---o0o---

There are problems with the “bright line” rule. By not allowing public
relations/communications professionals to directly edit removes the
possibility of a timely
correction or update of information, ultimately denying the public a right
to accurate
information. Also, by disallowing public relations/communications
professionals to make
edits while allowing competitors, activists and anyone else who wants to
chime in, is
simply asking of misinformation. If direct editing is not a possibility, an
option must be
provided that can quickly and accurately update Wikipedia articles; as this
study found, no
such process currently exists.

---o0o---

Unfortunately, they do have a point.

Positive bias and advertorials *can* be odious, but activist editing with a
negative bent has traditionally been the greater problem in Wikipedia, in
my view, and is the type of bias the Wikipedia system has traditionally
favoured. Not doing harm is, in my view, more important than preventing the
opposite.

Andreas
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Thomas Morton
On 18 April 2012 14:44, Andreas Kolbe jayen...@gmail.com wrote:

 On Wed, Apr 18, 2012 at 1:55 PM, Charles Matthews 
 charles.r.matth...@ntlworld.com wrote:

  Yes indeed. Jimbo neither makes policy nor enforces it, of course. What
 we
  have here is an ongoing loop in being able to read WP:COI properly. I
  believe the guideline on COI to be the best available take on this issue.
  However - and it's a big however - we are learning that the limitation on
  COI to a universal statement makes it harder for those with particular
  types of COI to understand. This applies both to paid editing, and to
  activist editing (I think you will have no trouble understanding this,
  Andreas ...), as well as autobiography.
 


 That is one of the points the authors of the study picked up on, too:

 ---o0o---

 There are problems with the “bright line” rule. By not allowing public
 relations/communications professionals to directly edit removes the
 possibility of a timely
 correction or update of information, ultimately denying the public a right
 to accurate
 information. Also, by disallowing public relations/communications
 professionals to make
 edits while allowing competitors, activists and anyone else who wants to
 chime in, is
 simply asking of misinformation. If direct editing is not a possibility, an
 option must be
 provided that can quickly and accurately update Wikipedia articles; as this
 study found, no
 such process currently exists.

 ---o0o---

 Unfortunately, they do have a point.

 Positive bias and advertorials *can* be odious, but activist editing with a
 negative bent has traditionally been the greater problem in Wikipedia, in
 my view, and is the type of bias the Wikipedia system has traditionally
 favoured. Not doing harm is, in my view, more important than preventing the
 opposite.

 Andreas


It would be interesting to study what sort of edits are being talked about.

From my dealings with PR-style edit requests there is a fairly broad form
ranging from:

- desire to remove sourced negative material (whitewashing)
- correction of serious innacuracies/POV (i.e. defamation or other)
- simple information updates/corrections (like: circulation in 2012 is
41,000, you currently use the 2010 figures).
- desire to add PR-style gushy material

Of those I'd consider only #2 important to address quickly and seriously.
Finding a way to filter major problems would be good. OTRS isn't
(currently) a good way, IMO.

Tom
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Ken Arromdee
 This directly conflicts with the Wikipedia FAQ/Article subjects (2012) page
 that specifically
 asks public relations professionals to remove vandalism, fix minor errors
 in spelling,
 grammar, usage or facts, provide references for existing content, and add
 or update facts
 with references such as number of employees or event details.
But the real-life situation is that someone paid to edit has a boss and/or
paymaster. Jimbo knows what he is doing here with sending out a soundbite,
rather than citing the page. The boss can understand the soundbite, and is
almost certainly not going to bother to understand the page.

Let me get this straight.  You are arguing It is okay to for Jimbo to tell
the company something which contradicts policy because it's more likely
the company will understand the non-policy than the actual policy.

Yes indeed. Jimbo neither makes policy nor enforces it, of course.

Besides, it's their own fault for listening to Jimbo anyway.  They should
know enough about Wikipedia to understand that he doesn't make policy.  I
mean, he's just the public face of Wikipedia, why would anyone who needs to
know about Wikipedia policy listen to him?

To any normal person, this is simply a case of Wikipedia contradicting
itself.  The fact that it's not because Jimbo doesn't make policy is a
piece of Wiki-arcana that the outsider really can't be expected to
understand.  The fact that we're deliberately trying to get the people to
listen to Jimbo and ignore the actual policy just makes it worse.

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Re: [WikiEN-l] sad news

2012-04-18 Thread Jussi-Ville Heiskanen
On Fri, Mar 23, 2012 at 8:52 PM, Carcharoth carcharot...@googlemail.com wrote:
 On Thu, Mar 15, 2012 at 3:27 AM, Bob the Wikipedian
 bobthewikiped...@gmail.com wrote:

 http://en.wikipedia.org/wiki/Wikipedia:Deceased_Wikipedians

 Oh dear. I see from reading that page that not only have we lost Ben
 Yates, but also Slrubenstein.

 http://en.wikipedia.org/wiki/Steven_Rubenstein

 The death of both these Wikipedians was mentioned briefly in the Signpost:

 http://en.wikipedia.org/wiki/Wikipedia:Wikipedia_Signpost/2012-03-12/News_and_notes
 http://en.wikipedia.org/wiki/Wikipedia:Wikipedia_Signpost/2012-03-19/News_and_notes

 Very sad news in both cases. My condolences to those that knew them.

Slrubenstein was a rock. Never could be trolled or drawn into a hostile
exchange. He did have very strong disagreements with people. The one
I remember him best by was over the proper expression of dates, and
over whether or not Wikipedia should show religious preference between
the the various candidates (my memory is hazy on what the various
alternatives were, but that might be because it wasn't one of my battles,
though I did read the arguments with interest and occasional amusement
and may just have made very minor comments on issues of fact). He had
a particular dry wit about him. Not of the emblematically British sort, but
more of the What are you going to do to me? I am not going to fall into
the trap of hating you! variety.

-- 
--
Jussi-Ville Heiskanen, ~ [[User:Cimon Avaro]]

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Re: [WikiEN-l] Corporate Representatives for Ethical Wikipedia Engagement

2012-04-18 Thread Risker
On 18 April 2012 06:22, Andreas Kolbe jayen...@gmail.com wrote:

 On Mon, Apr 16, 2012 at 5:18 AM, David Goodman dgge...@gmail.com wrote:

 snip

 The problem is not the ratio between editors and biographies, but the ratio
 of editors editing within policy vs editors who come only to write a
 hatchet job or an infomercial. This is something that can be addressed by
 Pending Changes.

 Let all those who only edit an article to defame or advertise, to write
 hatchet jobs or infomercials, make their suggestions.

 And let an editor who understands what a coatrack is, and who is committed
 to core policy, decide what the public should see when they navigate to the
 page.

 The right to edit BLPs, and approve pending changes, should be a
 distinction that people are proud of, just like they are proud of rollback
 or adminship. And like rollback, it should be a privilege they will lose if
 they abuse it.

 The really hard calls on how much negative material to include in a BLP
 should be made by teams with a diverse composition. A whole new culture
 needs to be built around BLP editing.



Andreas, I generally agree with you on matters relating to BLPs.  I don't,
however, understand why you think Pending Changes will have any effect
whatsoever on improving BLP articles.  Bluntly put, the policy that is
currently being discussed on the current RFC[1] does *not* authorize
reviewers to shape the article (in fact, it doesn't really give any
instructions to reviewers), and it permits any administrator to grant or
withdraw reviewer status on a whim; there's no requirement or expectation
that the status is granted or withdrawn in relation to actual editing.
During the trial, we had a rather significant number of experienced editors
refuse to accept reviewer status because they do not want to have any
permissions that can be withdrawn by one single administrator.

Please go back and read the proposed Pending Changes policy in the RFC, and
tell me that you really and truly believe that it will have the effect you
desire.  It is essentially the same policy that was in effect during the
trial, and there was never a determination of whether it meant reject only
vandalism or reject anything unsourced or reject anything you do not
personally think will improve the article.  There are problems with all of
these interpretations  of the policy, just as there were considerable
problems with them during the trial.  It just seems that nobody cares to
actually mine the data from the trial itself to figure out whether or not
Pending Changes does what some people want it to do.  Of course, it's quite
possible that the proposed policy is so vague specifically so that people
can read into it what they want, and use it in ways that aren't supported
by the majority of the community.

Risker/Anne

[1]
http://en.wikipedia.org/wiki/Wikipedia:Pending_changes/Request_for_Comment_2012
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Charles Matthews
On 18 April 2012 15:26, Ken Arromdee arrom...@rahul.net wrote:

  This directly conflicts with the Wikipedia FAQ/Article subjects (2012)
 page
  that specifically
  asks public relations professionals to remove vandalism, fix minor
 errors
  in spelling,
  grammar, usage or facts, provide references for existing content, and
 add
  or update facts
  with references such as number of employees or event details.
 But the real-life situation is that someone paid to edit has a boss and/or
 paymaster. Jimbo knows what he is doing here with sending out a soundbite,
 rather than citing the page. The boss can understand the soundbite, and is
 almost certainly not going to bother to understand the page.

 Let me get this straight.  You are arguing It is okay to for Jimbo to tell
 the company something which contradicts policy because it's more likely
 the company will understand the non-policy than the actual policy.


The COI guideline is not an official policy. That is the kind of
distinction lost on many people, it seems.

Jimbo is accountable in some rarefied sense for whatever he says. To whom,
it is not quite clear. But, assuming he is speaking in what you could call
his ambassadorial role, which is one of his hats, his job is to act as
diplomats do. What he says is perfectly fine as a clarification of the
community's position (which is what he states it to be). The
counter-argument runs like this: we showed your guideline to our legal
department, and we are told it doesn't say that. To which the answer is:
show legal documents to your legal department, and you'll get good sense.
Show documents drafted by our community, who aren't lawyers, to your legal
department, and you'll get crud. We know what to make of wikilawyers. If we
make it quite clear to ordinary folk what we really mean, and you go after
weaknesses in the drafting by calling in your hired legal guns who are paid
infinitely more an hour than our volunteers, just to prove we don't know
what we are saying, then you are not respecting us, are you?

So Jimbo says that in a more punchy way.


 Yes indeed. Jimbo neither makes policy nor enforces it, of course.

 Besides, it's their own fault for listening to Jimbo anyway.  They should
 know enough about Wikipedia to understand that he doesn't make policy.  I
 mean, he's just the public face of Wikipedia, why would anyone who needs to
 know about Wikipedia policy listen to him?

 To any normal person, this is simply a case of Wikipedia contradicting
 itself.  The fact that it's not because Jimbo doesn't make policy is a
 piece of Wiki-arcana that the outsider really can't be expected to
 understand.  The fact that we're deliberately trying to get the people to
 listen to Jimbo and ignore the actual policy just makes it worse.

 See above. Jimbo can leverage his celebrity status to communicate to
people who only read business magazines and books. The fact is that there
is a published literature on Wikipedia, and people who really have an
interest in the site can read that, not the five-second version.

All policies and guidelines come with a context, you know.

Charles
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Re: [WikiEN-l] Corporate Representatives for Ethical Wikipedia Engagement

2012-04-18 Thread Risker
On 18 April 2012 12:41, Andreas Kolbe jayen...@gmail.com wrote:

 On Wed, Apr 18, 2012 at 3:44 PM, Risker risker...@gmail.com wrote:

  On 18 April 2012 06:22, Andreas Kolbe jayen...@gmail.com wrote:
 
   On Mon, Apr 16, 2012 at 5:18 AM, David Goodman dgge...@gmail.com
  wrote:
  
   snip
  
   The problem is not the ratio between editors and biographies, but the
  ratio
   of editors editing within policy vs editors who come only to write a
   hatchet job or an infomercial. This is something that can be addressed
 by
   Pending Changes.
  
   Let all those who only edit an article to defame or advertise, to write
   hatchet jobs or infomercials, make their suggestions.
  
   And let an editor who understands what a coatrack is, and who is
  committed
   to core policy, decide what the public should see when they navigate to
  the
   page.
  
   The right to edit BLPs, and approve pending changes, should be a
   distinction that people are proud of, just like they are proud of
  rollback
   or adminship. And like rollback, it should be a privilege they will
 lose
  if
   they abuse it.
  
   The really hard calls on how much negative material to include in a BLP
   should be made by teams with a diverse composition. A whole new culture
   needs to be built around BLP editing.
  
  
 
  Andreas, I generally agree with you on matters relating to BLPs.  I
 don't,
  however, understand why you think Pending Changes will have any effect
  whatsoever on improving BLP articles.  Bluntly put, the policy that is
  currently being discussed on the current RFC[1] does *not* authorize
  reviewers to shape the article (in fact, it doesn't really give any
  instructions to reviewers), and it permits any administrator to grant or
  withdraw reviewer status on a whim; there's no requirement or expectation
  that the status is granted or withdrawn in relation to actual editing.
  During the trial, we had a rather significant number of experienced
 editors
  refuse to accept reviewer status because they do not want to have any
  permissions that can be withdrawn by one single administrator.
 
  Please go back and read the proposed Pending Changes policy in the RFC,
 and
  tell me that you really and truly believe that it will have the effect
 you
  desire.  It is essentially the same policy that was in effect during the
  trial, and there was never a determination of whether it meant reject
 only
  vandalism or reject anything unsourced or reject anything you do not
  personally think will improve the article.  There are problems with all
 of
  these interpretations  of the policy, just as there were considerable
  problems with them during the trial.  It just seems that nobody cares to
  actually mine the data from the trial itself to figure out whether or not
  Pending Changes does what some people want it to do.  Of course, it's
 quite
  possible that the proposed policy is so vague specifically so that people
  can read into it what they want, and use it in ways that aren't supported
  by the majority of the community.
 
  Risker/Anne
 
  [1]
 
 
 http://en.wikipedia.org/wiki/Wikipedia:Pending_changes/Request_for_Comment_2012



 Hi Anne. I did read the proposed policy, and I agree it's not brilliant.
 The reason I support the current proposal is simply because it's the only
 proposal on the table, and to my mind having even some minimal support for
 Pending Changes established is better than nothing.

 German Wikipedia has had a similar system of Pending Changes for years –
 with the rather large difference that it is applied to *all* articles by
 default – and I believe it does make a difference.

 In part, the difference is a psychological one. Vandal fighting and
 approving/rejecting changes foster and attract very different psychologies,
 and create a different working climate. Reverting a vandal edit is a
 dramatic event, because the edit is live, and may already be read by
 hundreds of people; reverting it goes along with feelings of having been
 invaded, of defending the project, being a hero, and so forth. It's
 like the company troubleshooter who secretly *hopes* for trouble, so they
 can glory in being a troubleshooter. People wedded to their troubleshooter
 role are psychologically conflicted about systemic changes that would make
 their role obsolete.

 Approving or rejecting proposed changes, on the other hand, is a calmer and
 more reasoned act; one that can be taken time over. It's more akin to what
 editing, in the traditional sense of the word, is about.

 I'd like to see Pending Changes applied preemptively, at least for all
 minor biographies (i.e. those watched by less than a given number of
 editors). And yes, there should be a process for withdrawing the reviewer
 flag from an editor other than one admin deciding that it should be
 withdrawn. But those are things that I hope can come over time.

 How would you approach the issue?


Having been very involved in the trial, I would not re-enable the 

Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Ken Arromdee

On Wed, 18 Apr 2012, Charles Matthews wrote:

Let me get this straight.  You are arguing It is okay to for Jimbo to tell
the company something which contradicts policy because it's more likely
the company will understand the non-policy than the actual policy.

The COI guideline is not an official policy. That is the kind of
distinction lost on many people, it seems.


It's true that in some technical sense the COI isn't a policy either, but
that's hairsplitting.  If you're going to point to something and say these
are the rules, it would be the COI guideline, not Jimbo's pronouncements.
People get blocked or banned because of violating COI, and disputes are
settled by pointing to COI.  The one that behaves like a policy and which
Wikipedians are required to treat as a policy is the COI guideline, not
Jimbo's pronouncements.  Having Jimbo tell people something that
contradicts COI and then claiming sure, Jimbo doesn't make policy, but
COI isn't policy either is disingenuous.


The
counter-argument runs like this: we showed your guideline to our legal
department, and we are told it doesn't say that. To which the answer is:
show legal documents to your legal department, and you'll get good sense.
Show documents drafted by our community, who aren't lawyers, to your legal
department, and you'll get crud. We know what to make of wikilawyers. If we
make it quite clear to ordinary folk what we really mean, and you go after
weaknesses in the drafting by calling in your hired legal guns who are paid
infinitely more an hour than our volunteers, just to prove we don't know
what we are saying, then you are not respecting us, are you?


We're not talking about some genuinely arcane thing like the definition of
some term using a zillion clauses.  We're talking about a case where
(regardless of any internal Wikipedia hierarchy which says that guidelines
aren't true policies) the policy says you can do it and Jimbo says you
can't.  It doesn't take a legal department or even Wikilawyering to see the
contradiction in that.


To any normal person, this is simply a case of Wikipedia contradicting
itself.  The fact that it's not because Jimbo doesn't make policy is a
piece of Wiki-arcana that the outsider really can't be expected to
understand.  The fact that we're deliberately trying to get the people to
listen to Jimbo and ignore the actual policy just makes it worse.

See above. Jimbo can leverage his celebrity status to communicate to
people who only read business magazines and books. The fact is that there
is a published literature on Wikipedia, and people who really have an
interest in the site can read that, not the five-second version.


So we have someone who does read it and says wait a minute, that's a
contradiction.

And I've been somewhat familiar with Wikipedia policies for a long time and
I *still* can't figure this out, so it's not true that anyone with an
interest can figure it out.  The best I can come up with is ignore Jimbo,
but that is clearly not what you think the answer is.

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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread David Gerard
On 18 April 2012 23:29, Ken Arromdee arrom...@rahul.net wrote:

 If someone tells you to drive at 5 miles under the speed limit rather than
 to drive at the speed limit, he may be trying to keep you from getting too
 close to a line.
 If someone tells you *not to drive at all* rather than to drive at the speed
 limit, that no longer has anything to do with getting close to a line.
 He's just making up his own rules.


Ken, what's your practical solution to the problems on each side, and
how will it work out well?


- d.

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Re: [WikiEN-l] Corporate Representatives for Ethical Wikipedia Engagement

2012-04-18 Thread Carcharoth
The pending changes stuff should probably be restarted in a new thread
(or the subject line changed, whichever is best). I've never been
clear, though, how 'recent changes' works, let alone pending changes.
Take a recent edit I reverted:

http://en.wikipedia.org/w/index.php?title=Madeleine_Astordiff=prevoldid=488083471

Some would revert or undo that without a second thought. I thought for
a bit longer and sort of realised what was meant by the edit, but
still couldn't be bothered to engage with the (IP) editor who made
that edit, so reverted it with a half-explanation. Others would do
different things. Some would see potential there for explaining to an
IP editor how to edit, other would hit rollback. If it was a named
account, and not an IP editor, I vaguely remember there are some
welcome templates that can be used.

So my question is: how would an edit like that have been handled under
pending changes? Most likely rejected due to being mis-spelt and no
source provided, but where is the line drawn?

Carcharoth

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[WikiEN-l] Why Do You Contribute to Wikipedia?

2012-04-18 Thread Audrey Abeyta
Dear Wikipedia contributors,

Your valuable opinions are needed regarding users' motivations to
contribute to Wikipedia. This topic is currently investigated by Audrey
Abeyta, an undergraduate student at the University of California, Santa
Barbara. You can read a more detailed description of the project here:
http://meta.wikimedia.org/wiki/Research:Motivations_to_Contribute_to_Wikipedia

Those willing to participate in this study will complete a brief online
questionnaire, which is completely anonymous and will take approximately
ten minutes. The questionnaire can be accessed here:
https://us1.us.qualtrics.com/SE/?SID=SV_8ixU9RkozemzC4s.

The researcher hopes to attain a sample size of at least 100 Wikipedians;
as of now, only 52 have responded. Your contributions to this project's
validity are invaluable!

A final draft of the paper will be made available to the Wikipedia
community.

If you have any questions or concerns about this study, please contact
Audrey Abeyta at audrey.abe...@gmail.com.

Thank you in advance for your participation!
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