Great. I've tracked ours and it is almost always 3 days, and sometimes up to 5 days when it goes over a weekend. This usually results in multiple reports for false positives for a given rule.
Appreciate anything you can do to speed that up. Darin. ----- Original Message ----- From: "Pete McNeil" <[EMAIL PROTECTED]> To: "Darin Cox" <sniffer@SortMonster.com> Sent: Tuesday, December 27, 2005 5:08 PM Subject: Re[2]: [sniffer] Last chance to renew at the old price! Part of the purpose for additional staff is to reach a goal of FP processing measured in minutes to hours, never days as it is sometimes now. We also have some automated tools on the drawing board that will help to mitigate many FP cases on a self-serve basis. These will be coming in this next year. _M On Tuesday, December 27, 2005, 4:00:59 PM, Darin wrote: DC> Hi Michael, DC> How about false positive processing? That's our biggest headache, but it DC> would be drastically reduced by faster processing than the 3-5 days we DC> currently see. DC> Darin. DC> ----- Original Message ----- DC> From: "Michael Murdoch" <[EMAIL PROTECTED]> DC> To: <sniffer@SortMonster.com> DC> Cc: "Pete McNeil" <[EMAIL PROTECTED]> DC> Sent: Tuesday, December 27, 2005 2:13 PM DC> Subject: RE: [sniffer] Last chance to renew at the old price! DC> Hi Folks, DC> Actually, here is some more detail as to the reasons for the price DC> increase. In addition, please bear in mind that that prices haven't DC> been raised in approximately 2 years and even with this increase we are DC> priced very competitively. DC> The new feature/benefits and more to come are as follows: DC> * In the past 6 months we have more than doubled the number of updates DC> per day and we will continue to increase our bandwidth and the speed of DC> our updates. DC> * We have more than tripled our staff to improve our monitoring, DC> support, and rule generation capabilities. Come January, we are again DC> doubling this staff as the black-hats have gotten much more DC> sophisticated and this has become a 24x7 battle. Even Pete needs to DC> sleep sometimes. :-) DC> * We are adding new R&D programs for AFF/419 spam and Malware mitigation DC> (many of the results from these projects have already been implemented). DC> * During this next year as part of our continuous improvement policy we DC> will continue to roll out new features and enhancements such as fully DC> automated reporting, in-band real-time updates, an optimized message DC> processing pipeline, image and file attachment tagging, advanced header DC> structure analysis, enhanced adaptive heuristics, improved machine DC> learning systems, real-time wave-front threat detection, and many DC> more... DC> It's important to recognize that many of our improvements don't require DC> new software to be installed on the client side since they are delivered DC> through rulebase enhancements. Though this often causes our work to go DC> unnoticed, it is actually a design feature since it means that your DC> installation requires very little maintenance. This translates to DC> lowered administration costs and higher reliability. DC> As a result of this "reliability-first" design strategy, it may not DC> always be obvious that our service is constantly being improved and DC> enhanced - we never stand still ;-) DC> We'd hate to see any of you go, but please do compare us with other DC> services. DC> I'm sure that you'll find we're well worth the money, but it's always DC> good to keep your options open. In fact, best practice these days for DC> spam filtering is to use a blended approach that leverages many DC> services. We personally encourage that for best results. DC> Please let me know if you have any questions. Thank you for your DC> feedback and business! DC> Sincerely DC> Michael Murdoch DC> The Sniffer Team DC> ARM Research Labs, LLC DC> Tel. 850-932-5338 x303 DC> -----Original Message----- DC> From: [EMAIL PROTECTED] DC> [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas DC> Sent: Tuesday, December 27, 2005 1:03 PM DC> To: sniffer@SortMonster.com DC> Subject: RE: [sniffer] Last chance to renew at the old price! DC> I said the same thing, and the response was, basically, DC> "We haven't raised the price in a long time, we need DC> the money, like it or lump it." >> -----Original Message----- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz >> Sent: Tuesday, December 27, 2005 1:57 PM >> To: sniffer@SortMonster.com >> Subject: RE: [sniffer] Last chance to renew at the old price! >> >> Pete, why over a 50% increase? That seems rather drastic.... >> >> >> -----Original Message----- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED] >> On Behalf Of Pete McNeil >> Sent: Tuesday, December 27, 2005 12:42 PM >> To: sniffer@sortmonster.com >> Subject: [sniffer] Last chance to renew at the old price! >> >> Hello Sniffer folks, >> >> This is just a friendly reminder that prices will be going up >> January 1. >> >> You can add a year to your SNF subscription at the current price if >> you renew before January 1. >> >> Details are here: >> https://www.armresearch.com/message-sniffer/forms/form-renewal.asp >> >> Thanks, >> _M >> >> Pete McNeil (Madscientist) >> President, MicroNeil Research Corporation Chief SortMonster >> (www.sortmonster.com) Chief Scientist (www.armresearch.com) >> >> >> This E-Mail came from the Message Sniffer mailing list. For >> information and >> (un)subscription instructions go to >> http://www.sortmonster.com/MessageSniffer/Help/Help.html >> >> >> >> >> This E-Mail came from the Message Sniffer mailing list. For >> information and (un)subscription instructions go to >> http://www.sortmonster.com/MessageSniffer/Help/Help.html >> --- >> [This E-mail scanned for viruses by Declude Virus] >> >> DC> --- DC> [This E-mail scanned for viruses by Declude Virus] DC> This E-Mail came from the Message Sniffer mailing list. For information DC> and (un)subscription instructions go to DC> http://www.sortmonster.com/MessageSniffer/Help/Help.html DC> This E-Mail came from the Message Sniffer mailing list. For information and DC> (un)subscription instructions go to DC> http://www.sortmonster.com/MessageSniffer/Help/Help.html DC> This E-Mail came from the Message Sniffer mailing list. For DC> information and (un)subscription instructions go to DC> http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
