When we had sluggish performance similar that yours, resulting in numerous sniffer .tmp files in the spool, the cause was eventually traced to a proliferation of files in the sniffer directory. Clearing them out brought performance back up to normal.
Darin. From: e...@protologic.com Sent: Thursday, June 27, 2013 5:17 PM To: Message Sniffer Community Subject: [sniffer] Re: Slow processing times, errors We were experiencing this several days ago and couldn't find a fix that worked or worked for long. We uninstalled SNF and reinstalled and have not detected a problem since. I will check the logs and report back if I see anything intermittent. Sent using SmarterSync Over-The-Air sync for iPad, iPhone, BlackBerry and other SmartPhones. May use speech to text. If something seems odd please don't hesitate to ask for clarification. E.&O.E. On 2013-06-27, at 2:06 PM, Matt wrote: > Pete, > > I've had many recent incidences where, as it turns out, SNFclient.exe > takes 30 to 90 seconds to respond to every message with a result code > (normally less than a second), and as a result backs up processing. > Restarting the Sniffer service seems to do the trick, but I only tested > that for the first time today after figuring this out. > > I believe the events are triggered by updates, but I'm not sure as of yet. > Updates subsequent to the slow down do not appear to fix the situation, so > it seems to be resident in the service. When this happens, my > SNFclient.exe.err log fill up with lines like this: > > 20130627155608, arg1=F:\\proc\work\D6063018a00002550.smd : Could Not > Connect! > > At the same time, my Sniffer logs start showing frequent "ERROR_MSG_FILE" > results on about 1/8th of the messages. > > I'm currently using the service version 3.0.2-E3.0.17. It's not entirely > clear to me what the most current one is. > > Any suggestions as to the cause or solution? > > Thanks, > > Matt > > > ############################################################# > This message is sent to you because you are subscribed to > the mailing list . > This list is for discussing Message Sniffer, > Anti-spam, Anti-Malware, and related email topics. > For More information see http://www.armresearch.com > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > To switch to the INDEX mode, E-mail to > Send administrative queries to >
