I should imagine the Softimage guys who frequent here will be on this later today so maybe wait till then!
S. Sandy Sutherland | Technical Supervisor ________________________________________ From: softimage-boun...@listproc.autodesk.com [softimage-boun...@listproc.autodesk.com] on behalf of Rob Chapman [tekano....@gmail.com] Sent: 08 January 2013 12:48 To: softimage@listproc.autodesk.com Subject: Re: URGENT Softimage license question within a company !!! sorry no phone numbers just an email form with a support number issued can be found here http://subscription.autodesk.com On 8 January 2013 10:38, Sebastien Sterling <sebastien.sterl...@gmail.com> wrote: > Does anyone have an autodesk support service number or email, i don't seem > to have got one with my purchase conformation, big surprise there... > > > On 8 January 2013 11:33, Sebastien Sterling <sebastien.sterl...@gmail.com> > wrote: >> >> I'm getting the impression that the head of IT is an incredibly obtuse >> individual i have the installer, what i need is the administrative rights so >> that i can install it or he can install it, but there is where he has my >> head in a vice, he's making me jump through every administrative whoop >> twice. i like your Idea Dan, i will appeal the trial version idea, but it >> will come down to weather this guy in IT wants to bother coming down to give >> admin to do so. >> >> >> On 8 January 2013 11:18, Dan Yargici <danyarg...@gmail.com> wrote: >>> >>> Could you ask them to install a trial in the meantime? >>> >>> DAN >>> >>> >>> On Tue, Jan 8, 2013 at 12:12 PM, Sebastien Sterling >>> <sebastien.sterl...@gmail.com> wrote: >>>> >>>> I bought it in the EU and i plan on using it in the EU, the company >>>> nWave, is concerned that me using this personnel license within their >>>> company is ok with autodesk >>>> >>>> i need to find some official guidline or confermation from autodesk to >>>> put this at piece. its ridiculously difficult to get in contact with >>>> autodesk, i need this quick >>>> >>>> is there an official email for Autodesk subscription / licensing >>>> support?, mine is not a subscription advantage pack, i bought a license. >>>> >>>> this situation is obscene. i don't know where to go with this... >>>> >>>> >>>> On 8 January 2013 10:55, Rob Chapman <tekano....@gmail.com> wrote: >>>>> >>>>> Hi Sebastien, >>>>> >>>>> if you bought it in EU you can use it in EU, no? thought the issue >>>>> was if it was US / EU usage. even then you can grant a temporary >>>>> license to yourself to work away from the 'license server' for a month >>>>> at a time... am sure AD do not expect you to buy two versions for >>>>> inside / outside EU , that would be preposterous... >>>>> >>>>> have you emailed Autodesk subscription / licensing support? >>>>> >>>>> best >>>>> >>>>> >>>>> Rob >>>>> >>>>> On 8 January 2013 09:36, Sebastien Sterling >>>>> <sebastien.sterl...@gmail.com> wrote: >>>>> > Greeting good day good evening everyone, Fellow Softimage users, my >>>>> > name is >>>>> > Sebastien Sterling, recently i purchesed my own softimage license so >>>>> > as i >>>>> > was going to work for nWave digital a Belgium feature film studio, >>>>> > and that >>>>> > i know of no better tool for the work i do, mine is a character >>>>> > modeling >>>>> > position. >>>>> > >>>>> > The place uses maya, but i was told that if i was able to provide my >>>>> > own >>>>> > license that this should not be a problem. however there seems to be >>>>> > a >>>>> > schism in the company. and the higher up IT peoples stance is: they >>>>> > require >>>>> > confirmation from Autodesk that i can use my my license in the this >>>>> > company. >>>>> > >>>>> > My question is this, has anyone ever brought their softimage to work >>>>> > for a >>>>> > company ? if so how did this come about...\ >>>>> > >>>>> > or >>>>> > >>>>> > Alternatively, what would autodesks stance be on this, as the issue >>>>> > seems to >>>>> > hinge on the leagle ramification of package controls. >>>>> > >>>>> > >>>>> > >>>>> > >>>>> > I love this package, i bought it, even in these uneasy questionable >>>>> > times, >>>>> > and i love this community, please guys, Help me ! >>>> >>>> >>> >> >
