"if you have used softimage in production you would doubtless realise that one does not ease back so readily into maya. "

Ha! It will be a cold day in hell before I go back to modeling/rigging in Maya.


On 1/8/2013 6:54 AM, Sebastien Sterling wrote:
Hello there Tim

I have nothing against the IT department, apparently, and from what i have been told this lies more with the individual, who is notoriously unhelpful, this is only my second day on the job so lets take that with a pinch of salt, however My Lead requested politely that he provide some means of contacting autodesk, given he being the head of IT should in theory have at least some means of contacting them, to which he answer "No I'm not going to bother navigating there fucking website"

if you have used softimage in production you would doubtless realise that one does not ease back so redely into maya. like using a hammer when you are used to a scalpal i only ask for the right to use the tool i purchased is this what it has come to? cause i think that if this is so you can all pack in your notions that this package will endure.

as for my resellers, i bought on the official autodesk webpage for EU and ireland.

I am an artist, my tool is softimage, i use it to model characters, and i provide my own license, i should not have to be bulied into another widely regarded as inferior in this domain package.

as for:

This is not obtuse but "boringly difficult to setup"

do you really think this is a valid excuse for a trained individual not to do there Job ?

I have nothing against IT, but i just spent 6000 euro to relocate to belgium for this compagny but since i had the temerity to but hope I could use the software in which i am the most confortable i can just fuck off?

I am a young artist, this may not seem much to other people but to me its my career, i'm just trying to make my way.

On 8 January 2013 12:19, Tim Leydecker <bauero...@gmx.de <mailto:bauero...@gmx.de>> wrote:

    Hi Sebastian,


    be glad you have IT. Please understand the legal consequences for the
    administrator when installing a software and making it available to
    use (via the network) to others than the registered user.

    By the book, it would indeed be neccessary to verify if this is a
    license that has to be restricted in access, e.g. even if it is a
    network license, it may only be legit to be used by the registered
    individual but should not be available to other users and therefor
    not show as a desktop link or in their start menu.

    This is not obtuse but boringly difficult to setup and maintain in
    a multi-person-multi-machine-pipeline and brings the risk of ending
    up with files either unacessible to many or even illegal to edit.

    I would think that your reseller should be able to provide proof of
    purchase or at least help you with the license transfer to the machine
    that will run the license server for the duration of that job.

    The documented license transfer to the new machine/MAC ID could be
    regarded as legit proof of purchase/usage. I would recommend asking
    your reseller for a temp license, thought.

    It would be easier to wrap the job without leaving the license behind.

    Long story short, thatĀ“s hoops you have to go through due to
    AutodeskĀ“s
    licensing policy and it would most likely be seen as helpful if
    you would
    support your IT guys and client in a calm and pro-active manner.

    You could at least look into using Maya for the modeling, the
    asset will
    most likely have to be delivered flawlessly as a Maya scene file
    anyway.

    If you see benefits in using Softimage, make the benefit felt,
    especially
    if there are stupid licensing problems to start your job with...



    Cheers,


    tim







    On 08.01.2013 11:48, Rob Chapman wrote:

        sorry no phone numbers just an email form with a support
        number issued
        can be found here

        http://subscription.autodesk.com

        On 8 January 2013 10:38, Sebastien Sterling
        <sebastien.sterl...@gmail.com
        <mailto:sebastien.sterl...@gmail.com>> wrote:

            Does anyone have an autodesk support service number or
            email, i don't seem
            to have got one with my purchase conformation, big
            surprise there...


            On 8 January 2013 11:33, Sebastien Sterling
            <sebastien.sterl...@gmail.com
            <mailto:sebastien.sterl...@gmail.com>>
            wrote:


                I'm getting the impression that the head of IT is an
                incredibly obtuse
                individual i have the installer, what i need is the
                administrative rights so
                that i can install it or he can install it, but there
                is where he has my
                head in a vice, he's making me jump through every
                administrative whoop
                twice. i like your Idea Dan, i will appeal the trial
                version idea, but it
                will come down to weather this guy in IT wants to
                bother coming down to give
                admin to do so.


                On 8 January 2013 11:18, Dan Yargici
                <danyarg...@gmail.com <mailto:danyarg...@gmail.com>>
                wrote:


                    Could you ask them to install a trial in the meantime?

                    DAN


                    On Tue, Jan 8, 2013 at 12:12 PM, Sebastien Sterling
                    <sebastien.sterl...@gmail.com
                    <mailto:sebastien.sterl...@gmail.com>> wrote:


                        I bought it in the EU and i plan on using it
                        in the EU, the company
                        nWave, is concerned that me using this
                        personnel license within their
                        company is ok with autodesk

                        i need to find some official guidline or
                        confermation from autodesk to
                        put this at piece. its ridiculously difficult
                        to get in contact with
                        autodesk, i need this quick

                        is there an official email for Autodesk
                        subscription / licensing
                        support?, mine is not a subscription advantage
                        pack, i bought a license.

                        this situation is obscene. i don't know where
                        to go with this...


                        On 8 January 2013 10:55, Rob Chapman
                        <tekano....@gmail.com
                        <mailto:tekano....@gmail.com>> wrote:


                            Hi Sebastien,

                            if you bought it in EU you can use it in
                            EU, no?   thought the issue
                            was if it was US / EU usage. even then you
                            can grant a temporary
                            license to yourself to work away from the
                            'license server' for a month
                            at a time...  am sure AD do not expect you
                            to buy two versions for
                            inside / outside EU , that would be
                            preposterous...

                            have you emailed Autodesk subscription /
                            licensing support?

                            best


                            Rob

                            On 8 January 2013 09:36, Sebastien Sterling
                            <sebastien.sterl...@gmail.com
                            <mailto:sebastien.sterl...@gmail.com>> wrote:

                                Greeting good day good evening
                                everyone, Fellow Softimage users, my
                                name is
                                Sebastien Sterling, recently i
                                purchesed my own softimage license so
                                as i
                                was going to work for nWave digital a
                                Belgium feature film studio,
                                and that
                                i know of no better tool for the work
                                i do, mine is a character
                                modeling
                                position.

                                The place uses maya, but i was told
                                that if i was able to provide my
                                own
                                license that this should not be a
                                problem. however there seems to be
                                a
                                schism in the company. and the higher
                                up IT peoples stance is: they
                                require
                                confirmation from Autodesk that i can
                                use my my license in the this
                                company.

                                My question is this, has anyone ever
                                brought their softimage to work
                                for a
                                company ? if so how did this come
                                about...\

                                or

                                Alternatively, what would autodesks
                                stance be on this, as the issue
                                seems to
                                hinge on the leagle ramification of
                                package controls.




                                I love this package, i bought it, even
                                in these uneasy questionable
                                times,
                                and i love this community, please
                                guys, Help me !









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