On Tue, 2 Nov 2010, ?~Akos Mar??y wrote:
I tried to get help on this list, on IRC and via direct contact to
elphel about resolving this problem. So far, I have not received help
that would in fact solve this issue. While I've written to elphel, they
have not directly responded to my inquiry. Some people were kind enough
to reply through this mailing list, but unfortunately the help provided
is not so far sufficient to solve my issue. on IRC, no one ever responds
to anything.
As has been discussed internally, the issue will be resolved. But
currently it is unknown to us why the *new* batch of hardware has
failures. This was in fact the first time after almost 11
months of the new production process that someone reported a 'similar'
problem as before. Since the production process has been changed, you
shouldn't have suffered that older problem.
I'm pretty much stuck now. I've spend over $1500 on a piece of brick.
can't help to point out my frustration.
Realistically it has been less than a week since you reported the first
e-mail to the list. And all e-mails have been replied to. Since we are
very interested if this is a hardware failure or software failure it will
be looked after carefully.
I'm giving it a try again: can someone, preferably from elphel, help in
making the camera they just shipped actually work?
I guess in about 5 hours someone will be as awake as I am now... to get
'official' support. Sadly I don't feel good at all after last nights
dinner otherwise I would just have called you.
at the moment it seems this would be in the form of specific
instructions on how to reset the camera into its original state, which
would mean reflashing via netboot. unfortunately there are no specific
instructions for this on the elphel wiki page.
Saw this pages?
<http://wiki.elphel.com/index.php?title=Reflashing_to_version_8_firmware_using_the_Elphel_LiveDVD>
<http://wiki.elphel.com/index.php?title=Prod353>
Stefan
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