Hello Thomas, Monday, June 14, 2010, 6:12:18 AM, you wrote:
> So the version the user has when the subscription expires will > continue to work and he will just not be able to upgrade? Or will his > current version stop working? The user will be unable to upgrade, but the current version will continue working. > Also kindly advise about tech support the user will receive - TBUDL is > free for all at the moment. I don't think you mean you will forcibly > unsubscribe non-payers. This will mostly apply to https://www.ritlabs.com/en/support/ticket_list.php , not to TBBETA. > I am sure you would have told us how long the subscription period is, > had you made the decision yet. Please let us know what period you are > thinking about. We have not yet make the decision. > Seeing how many years are between major versions, and > full IMAP support having been promised for v2 (that was sometime in > the last century), I think you will lose most of your customers unless > you fix the old bugs and deliver on your promises before the first > period expires. You have addressed the important issue. That's why we plan to allow the users who have purchased The Bat! key for version 4 since February 7, 2008 (or later) to get updates of version 5 during about a year without payment. -- Best regards, Maxim mailto:m...@ritlabs.com ________________________________________________________ Current beta is 4.2.33.9 | 'Using TBBETA' information: http://www.silverstones.com/thebat/TBUDLInfo.html
