Hi Jordi/list,

I have been running the sandbox/Workflow version for quite a while with very little trouble. I can warmly recommend it, especially since trac is nearly useless without the QA workflow. (That part was meant as information and not as a general insult to developers and users of the standard version. Please don't misunderstand me.)

I have made some adjustments that makes trac treat a verified ticket as closed in statistics. From the developer's point of view the ticket does not exist once it verifies. This is a rather useful feature that should somehow be built into the definition section in trac.

Let me know if I you want my patches.

/Philip Bergen



On Jul 5, 2006, at 10:46 AM, Jordi Scharp wrote:

Dear readers,
 
At the moment we are trying to distribute our projects during its developmentperiod along with SVN and Trac. However, something that'll make or break our decision on using Trac is if we can make the ticketsystem have a staging phase.
 
So a ticket should be put on a semi-fixed phase, where the reporter (a customer in our case) should be alarmed (whether it's by e-mail or whatever type of notification) to let him test whether the issue is fixed in his perspective or not. This is not necessary however, but semi-fixed (untested) stuff should be easily found for reporters. After that the reporter can close the issue. So in fact it's a "staging phase" if you will. An example is on http://www.bugzilla.org/docs/2.22/images/bzLifecycle.png 
 
I saw WordPress using a 'Needs testing' query within their ticket system ( http://trac.wordpress.org/report ) but this probably requires me adjusting the values in the resolving-dropdown. Where is this done, and more importantly, where do I change this on my system so this is automaticly done every time I make an environment (I use Trac 0.9.5) ?
 
I don't know if this is the right way of creating such a staging phase. So if there is a better solution, please tell me! Because we believe Trac is a wonderful system, but we're missing a staging phase.
 
Also a small question aside, from where is the /conf/trac.ini file created? I'd like to adjust some values for every environment I'm making from now on.
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