finzean and garioch will be rebooted in the early hours of the 22nd. Everything should come back up, but if you notice anything not working after that (or at any other time): say so here and someone will have a look at it.
Robert ----- Original message ----- From: [email protected] To: Robert McWilliam <[email protected]> Subject: Your BitFolk VPSes ("finzean", "garioch") need to be rebooted for critical maintenance Date: Sun, 18 Feb 2018 08:09:57 +0000 Dear customer, As part of our plans to protect ourselves and all of our customers against the Meltdown and Spectre security vulnerabilities, we need to apply security patches to our hypervisor and reboot everything to put them into service. You do not need to respond to this email unless you have questions about the process. We must apply these fixes to ensure the security and reliability both of your VPSes and of our infrastructure. Normally with security issues there is an embargo period, and we try to give as much notice as possible. In this case however the embargo broke early and development continued well after the issues became public. We now think we're in a good position to provide some mitigation so we must do so as soon as reasonably possible, so this work will be taking place in less than a week. Your VPSes have been assigned a maintenance window during which the reboots will take place. The start of the maintenance window for each of your VPSes is listed below, in UTC time zone. Each maintenance window is up to 60 minutes long, though the work should be completed much sooner than this, typically within a few minutes (yay, SSDs!). +-----------------+---------------+--------------------+ | Name | Main IPv4 | Window start (UTC) | +-----------------+---------------+--------------------+ | finzean | 85.119.82.172 | 2018-02-22 01:00 | | garioch | 85.119.84.59 | 2018-02-22 02:00 | +-----------------+---------------+--------------------+ At some point in each maintenance window your VPS will be cleanly shut down. The host it is on will then be patched and rebooted, and then your VPS will be brought up again. You should ensure that your VPS and all its services start up correctly on boot. We offer a free Nagios monitoring service which can help you to know if your VPS and its services are working correctly. If you have not done so already then you may want to get in touch with us to have this set up. You can do that by replying to this email and describing which services you would like monitored. Unfortunately we cannot offer a suspend and restore this time as we are also upgrading the release of the hypervisor; it is not possible to save from one version then restore into another. All VPSes will be cleanly shut down (if possible) and booted again. If you have any questions please reply to this email, which will open a support ticket. Please note however that we cannot change the date or time of the planned maintenance. There is no need to reply to this email unless you have further questions, or wish to request Nagios monitoring. Best regards, Andy Smith BitFolk Ltd _______________________________________________ 57north-discuss mailing list [email protected] http://lists.57north.co/listinfo/57north-discuss
