Yeah, more than happy for them to go to ctte@ for the moment! -- Hibby MM3ZRZ
On Thu, 24 Oct 2019, at 9:22 AM, Robert McWilliam wrote: > VPS hosts will be rebooted next week so services will disappear for a bit. > > I don't think anything much has been changed since last reboot so I'm > reasonably confident that they'll come back up OK, but if you notice > anything not working after this: give a shout here and someone will > have a look at it. > > Also in my ongoing drive to get rid of responsibilities: can we point > the BitFolk emails at someone else? > > Robert > ________________________________________________________ > Robert McWilliam r...@allmail.net argh.technology > > What do you consider to be your median achievement? > > ----- Original message ----- > From: a...@bitfolk.com > To: Robert McWilliam <r...@allmail.net> > Subject: Your BitFolk VPSes ("finzean", "garioch") need to be rebooted > for critical maintenance > Date: Wednesday, 23 October 2019 21:08 > > Dear customer, > > We've recently been made aware of some serious security issues in the > hypervisor software that we use (Xen). Fixing these problems will > require us to reboot our hosts and therefore all customer VPSes must > also be rebooted (or experience suspend/restore - see below). > > You do not need to respond to this email unless: > > - you have questions about the process > - you wish to request monitoring of your VPS and its services > - you wish to have your VPS moved ahead of the scheduled time > > We must apply these fixes to ensure the security and reliability both of > your VPSes and of our infrastructure, which is why we have no choice but > to proceed with this work in the short period of time between > notification and the end of the embargo. > > I understand that this will prove disruptive to you and that you would > prefer much more notice. When it comes to our own maintenance we do > generally provide more notice, but as this is an upstream security issue > with an embargo date it does mean that we need to reboot everything > before the embargo on the details ends (12:00Z 31 October 2019). > > Your VPSes have been assigned a maintenance window during which the > reboots will take place. The start of the maintenance window for each of > your VPSes is listed below, in UTC time zone. Each maintenance window is > up to 60 minutes long, though the work should be completed much sooner > than this, typically within a few minutes (yay, SSDs!). > > +-----------------+---------------+--------------------+ > | Name | Main IPv4 | Window start (UTC) | > +-----------------+---------------+--------------------+ > | finzean | 85.119.82.172 | 2019-10-30 00:30 | > | garioch | 85.119.84.59 | 2019-10-30 01:30 | > +-----------------+---------------+--------------------+ > > At some point in each maintenance window your VPS will be cleanly shut > down. The host it is on will then be patched and rebooted, and then your > VPS will be brought up again. > > You should ensure that your VPS and all its services start up correctly > on boot. We offer a free monitoring service which can help you to know > if your VPS and its services are working correctly. If you have not done > so already then you may want to get in touch with us to have this set > up. You can do that by replying to this email and describing which > services you would like monitored. > > If you would prefer for us to attempt to suspend and restore your VPS > to/from storage, resulting in less disruption, then you can indicate > that preference on our web panel at: > > https://panel.bitfolk.com/account/config/#prefs > > Doing so will cause us to add ping checks for your VPS so we can have a > good chance at knowing if the restore was successful. > > If the assigned maintenance window is problematic for you, we can move > your VPS to already-patched hardware at some other time in advance of > your assigned maintenance window. This will still require us to shutdown > and then boot your VPS. If you'd like us to do that, please reply to > this email to say so. > > If you have any questions please reply to this email, which will open a > support ticket. There is no need to reply to this email unless you have > further questions, wish to request monitoring, or need your VPS moving > before the assigned window. > > Best regards, > Andy Smith > BitFolk Ltd > _______________________________________________ > 57north-discuss mailing list > 57north-discuss@lists.57north.co > http://lists.57north.co/listinfo/57north-discuss > _______________________________________________ 57north-discuss mailing list 57north-discuss@lists.57north.co http://lists.57north.co/listinfo/57north-discuss