I'm hoping the hard drive isn't being detected because of another IDE device. There's a good chance the hard drive is dead and the data can only be saved by a data recovery specialist at a lab, which costs thousands of dollars. Businesses NEED BACKUPS!
--- In [email protected], "Tom Mitchell" <[EMAIL PROTECTED]> wrote: > You didn't address the problem of saving her data. > > > ----- Original Message ----- > From: N. Thomas > To: [email protected] > Sent: Saturday, April 23, 2005 10:38 AM > Subject: [A-1-Computer_Tech] Re: I am in a real mess > > > > A device attached to the IDE controller has failed. > It maybe either the hard drive, CD-ROM/DVD-ROM/CD-RW drives or a ZIP > drive. > > Disconnect all IDE devices from the IDE ribbon cables, except the hard > drive (with the PC off) and attempt to boot the system. > Consult your Dell system manual on instruction on how to open and > service your PC. > > If the system will not boot the hard drive may have failed. > Contact a local PC service provider, or Dell tech support, for a > replacement drive. > > N. Thomas > www.service1computers.com > > > --- In [email protected], "Ann E. Woods" > <[EMAIL PROTECTED]> wrote: > > > > I hope someone can help me with this problem. > > > > > > > > > > I have a Dell windows ME based desktop system, model 4300. I had > downloadedd AVG > > anti-virus and > > it had been scanning my system at 5 am every morning. when I came > down to the > > office last Monday, I noticed the AVG screen still up. Evidently > what happened > > was that AVG found a virus as it has Bios revision A02 under the > Dell logo, > > (which I hadn't noticed previously) then a black screen lingered for > a few > > minuted. I then got this message: > > "NO BOOT DEVICE AVAILABLE, STRIKE F1 TO RETRY BOOT, F2 FOR SETUP > > UTILITY" > > Nothing happens when i try F1, but F2 brings up the setup utility > which reads: > > > > SYSTEM TIME....................................13:05:51 > > SYSTEM DATE....................................SAT. APR 23, 2005 > > DISKETTE DRIVE A..............................3.5 INCH, 1.44 MB > > PRIMARY DRIVE 0...............................UNKNOWN DEVICE > > PRIMARY DRIVE 1...............................UNKNOWN DEVICE > > SECONDARY DRIVE 0..........................UNKNOWN DEVICE > > SECONDARY DRIVE 1.........................OFF > > BOOT SEQUENCE...............................ENTER > > MEMORY INFORMATION...................ENTER > > CPU INFORMATION...........................ENTER > > INTEGRATED DEVICES.......................ENTER (LEGACY OPTIONS) > > PCI IRQ ASSIGNMENT........................ENTER > > IRQ RESERVATIONS..........................ENTER > > SYSTEM SECURITY............................ENTER > > KEYBOARD NUMLOCK.......................ON > > REPORT KEYBOARD ERRORS..............REPORT > > AUTO POWER ON..............................DISABLED > > REMOTE WAKE UP.............................OFF > > AC POWER RECOVERY.......................OFF > > FAST BOOT.......................................ON > > SUSPEND MODE.................................S3 > > SYSTEM EVENT LOG..........................ENTER > > ASSET TAG....................................... > > > > I ran a home based business for 11 years and all of my IRS info is > in this computer. I also > > have other necessary files locked in there. > > I just got a Mac, and I am writing this with it. I don't know if my > files can be transferred or > > even saved. I would like to be able to get the Dell up and runniing > regardless. > > I hope you can make heads or tails of this because I can't > > > > Thanks for any assistance you can offer > > > > > > If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. > > To unsubscribe from this list, send an email to [EMAIL PROTECTED] > > Thank you for using A-1 Computer Tech > > > > ------------------------------------------------------------------------------ > Yahoo! Groups Links > > a.. To visit your group on the web, go to: > http://groups.yahoo.com/group/A-1-Computer_Tech/ > > b.. To unsubscribe from this group, send an email to: > [EMAIL PROTECTED] > > c.. Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service. > > > > [Non-text portions of this message have been removed] If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
