Janet,
> Could it be your security settings? Alternatively, I know a lot of people
> use this piece of software to delete the "clutter" on a computer.
I'm not fond of third party programs that 'clean up' windows or do other
things with it. Sometimes the people who write those things are not that
skillful. I use a program that seems to cause harm I either run XPs system
restore or even reinstall my OS or run the mfg. recovery.
Jim
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