I have to jump in here with my four quids worth - a quid in the UK is a pound in case no one knows, apparently �183 on the US$. Product information may differ where you are, but I thought in the US you guys had it all. What is to say that Toshiba or HP or any other PC is any better, I feel sure you might find otherwise were a search to be made. I purchased a Dell Dimension 8400 a powerful machine by all accounts. From what I understand its only software that will understand in a Dell, and as time goes by I believe that to be true. Dell walked on water when my Maxtor HD failed within a couple of weeks of supply and when their technician installed only the software I wanted, full versions and all that, I cannot complain with its performance. I do believe its what we do with our PCs that cause a problem, that's why Dell gives support for free, because they know its a software issue, for which advice they charge. Its true that people will accents are often hard to understand when we are stressed out and want people to understand our problem; isn't it possible they don't understand what we are saying also with all the dialects of spoken English around the world.
When we purchase anything, its a case of caveat emptor, buyer beware, in other words, if you don't research what you are buying sufficiently well, you only have yourself to blame, as I will should my PC fail again. The remedy therefore is to get it put right. And I do have a 3 year support warranty, but I don't think its going to be necessary when its a software failure problem of my own making. Janet O/S XP Pro ~ IE/OE6 [Home] http://globechatters.net ----- Original Message ----- From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> > Too bad you didn't research the problems customers have with receiving > support about Dell computers. I just instructed my daughter to read about the > complaints Dell customers are having about Dell computers. She was going to > get a Dell laptop, but after reading several comments, she is going with > Toshiba. Hope the tech can answer and fix your problem, but if the tech > can't, write the Consumer Affairs department of the FTC (Federal Trade > Commission). Also to help, go to Goggle and do a search for "complaints > about Dell computers" and just click on the first page of many and read what > Dell customers have to say about their problems with Dell computers. > My3Cents website, www.my3cents.com is a good one to read about the > complaints. I think one of the websites list the stateside number to Dell > support. You might also try going to the Dell website and leaving an email. > > [EMAIL PROTECTED] wrote:Thanks a zillion, I have a tech coming over tomorrow > to check out a system that died and will ask him if he has any ideas what is > going on also..--Phyllis > > ----- Original Message ----- > From: "ED R" <[EMAIL PROTECTED]> > > >> Dell - 1-800-624-9896 >> If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/

