I have to jump in here with my four quids worth - a quid in the UK is a pound 
in case no one knows, apparently �183 on the US$.   Product information may 
differ where you are, but I thought in the US you guys had it all.  What is to 
say that Toshiba or HP or any other PC is any better, I feel sure you might 
find otherwise were a search to be made.
I purchased a Dell Dimension 8400 a powerful machine by all accounts.  From 
what I understand its only software that will understand in a Dell, and as time 
goes by I believe that to be true.    Dell walked on water when my Maxtor HD 
failed within a couple of weeks of supply and when their technician installed 
only the software I wanted, full versions and all that, I cannot complain with 
its performance.    I do believe its what we do with our PCs that cause a 
problem, that's why Dell gives support for free, because they know its a 
software issue, for which advice they charge.
Its true that people will accents are often hard to understand when we are 
stressed out and want people to understand our problem;  isn't it possible they 
don't understand what we are saying also with all the dialects of spoken 
English around the world.

When we purchase anything, its a case of caveat emptor, buyer beware, in other 
words, if you don't research what you are buying sufficiently well, you only 
have yourself to blame, as I will should my PC fail again.  The remedy 
therefore is to get it put right.   And I do have a 3 year support warranty, 
but I don't think its going to be necessary when its a software failure problem 
of my own making.

Janet
O/S XP Pro ~ IE/OE6 [Home]
http://globechatters.net



----- Original Message ----- 
From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>


> Too bad you didn't research the problems customers have with receiving 
> support about Dell computers. I just instructed my daughter to read about the 
> complaints Dell customers are having about Dell computers.  She was going to 
> get a Dell laptop, but after reading several comments, she is going with 
> Toshiba.  Hope the tech can answer and fix your problem, but if the tech 
> can't, write the Consumer Affairs department of the FTC (Federal Trade 
> Commission).  Also to help, go to Goggle and do a search for "complaints 
> about Dell computers" and just click on the first page of many and read what 
> Dell customers have to say about their problems with Dell computers.  
> My3Cents website, www.my3cents.com is a good one to read about the 
> complaints.  I think one of the websites list the stateside number to Dell 
> support.  You might also try going to the Dell website and leaving an email.
> 
> [EMAIL PROTECTED] wrote:Thanks a zillion, I have a tech coming over tomorrow 
> to check out a system that died and will ask him if he has any ideas what is 
> going on also..--Phyllis
> 
> ----- Original Message ----- 
> From: "ED R" <[EMAIL PROTECTED]>
> 
> 
>> Dell - 1-800-624-9896
>> 



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