Hello. For X-mas I received a copy of Win Xp sp2 OEM (full version). It 
was to upgrade my win 2k machine. Well for X-mas I had already purchased 
a new pc. When ever I purchased a pc in the past I always had it custom 
built. What cpu, mb, memory, peripherals, etc. The Dell was a good price 
and seemed to have what I wanted so I bought it. I liked it but it was 
loaded with Dell products. They gave me all the disk's of loaded 
software including the win XP sp2 os. Of course they all said for a Dell 
pc. It has a P4 3 gig cpu with hyper threading, 1 gig memory, 160 gig 
hd, Sound blaster sound card, generic modem and on board video. DVD 
drive (thought it was a burner also but found out it wasn't), CD-RW 
drive and a floppy. 6 USB's but no firewire. I installed an external dvd 
burner. One thing I liked about it was the restore feature. I never had 
this before. It also came with Norton Internet Security. One option the 
pc had was if I wanted to completely reformat all I had to do was press 
cntr-f11 at boot and it would reformat the machine quickly to it's 
original state. While doing this the program showed Symantic not Dell so 
I figured it was a feature of the Norton Internet Security packing. It 
isn't.

Ok - to make this long story a little shorter. I started having a memory 
problem. I tried installing a program called 'poser 5'. After install, 
it would crash telling me I didn't have enough memory (remember I have 1 
gig) and would then crash my system. It would however work in safe mood. 
>From that time on, no matter what program I used, when ever I exited the 
program my system crashed. The blue screen said it was doing a memory 
dump at location xxxxx...... Deleting the program, or any programs did 
not help. I decide to do the cntr-f11 and reformat but remembered that I 
had an oem disk of xp sp2. I wiped my hd with killdisk, ran fdisk64, 
formatted and put the oem os on, installed the mb and chip set drivers 
(plus what ever driver it needed) and the pc runs fine, even faster then 
before. Now for the questions:

1) I haven't installed Poser 5. It says it needs 256 megs of ram. Why do 
you think I had problems with it and how do you increase memory for one 
particular program as it instructed? It just said to increase the memory 
to the program (virtual) but it didn't say how.

2) I naturally lost that cntr-f11 feature that would reformat my machine 
back to where it was when I got it. Is this a Symantic program that only 
pc companies own or can I get a copy of it? It isn't on the Dell OS 
disk. Only thing on that is xp sp2 and all the Dell programs. This 
program asked me (the f11 program) for name, location, cd key etc. and 
formatted the program with the Dell os.

I apologize for this being so long but tried to tell you everything I 
could think of.

Thanks,
Mick


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