Useful information thanks.   I cant get to the back of my Tower if that's what 
you mean, or are you suggesting I unplug the cables at the back of the router?  
I think the suggestion about the capability of the phone line is probably 
correct.

Janet


----- Original Message ----- 
From: "Rick" <[EMAIL PROTECTED]>


> Your computer spec or computer "power" have nothing to do with your
> problem. It is your ISP and Tiscali is not one to be recommended. All
> you can do is insist that your ISP contact your phone company and they
> will or should do sort it. If they wont help, change ISP but in
> Tiscali's case, that's difficult:( It is also possible your phone line
> will not support 1Mbps ADSL but again Tiscali should be able to tell
> you that but probably wont.
> 
> Re. Adobe. Just remove any reference to Adobe from your start-up
> programs. It is a default setting, harmless and you don't need it.
> 
> Rick
> 
> BTW:  Just do a quick test. Power down your router for 10 seconds,
> re-connect and check speed again.


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