Thanks, Jim.
 
The source medium are CDs and I think my stepdad just put them in the
CD Rom drive and followed the normal install procedure.
 
One program (the newer one) is an original CD.
 
The other is a copy of the original CD.  I have the original here, and
I just tried installing the program on my brand new computer. It
installed without a problem. 

My stepdad said he was able to install a different program on his
computer and did not receive the error message.  

The two programs he is trying to install are from the same manufacturer.

Do you need further details?
 
Best wishes,
Jan




> If two programs acted this way the problem might have to do with the
media 
> from which the programs being installed came from Except that when this 
> happens the error mesage usually refers to not being able to read
from the 
> device. Can you givc more details about the steps used in installing
the 
> files. Include source medium, and the steps followed.
> 
> Jim
>







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