Hi Jim, I asked my stepdad what he did, his reply is below. Do you have any idea what is going wrong? He is able to install other programs.
Thanks so much! Jan Jan - If I place the CD1 of the program "Generations Grande Suite 8.0" in my F drive tray, this brings up a box called Generations with a picture of kids in the background. There is a menu of 4 items: Install Generations Run Mastercook Install Snapshot Install Collect If a click on " Install Generations" I get a box titled " Install Shield Wizard".There is a bar that should probably fill in a the installation proceeds, A message is: InstallShield Wizard which will guide you through the rest of the setup process. Please wait. The bar doesn't fill in and after several minutes wait the Error message appears saying: Error extracting support files: Server execution failed. I trust that this is what Jim wants in order to help us. Love, Stepdad --- In [email protected], "Jim" <[EMAIL PROTECTED]> wrote: > > Jan, > > > My stepdad was trying to install some software on his computer by > > a certain manufacturer. Both programs didn't install; the error > > message was: > > > > Error extracting support files: Server execution failed. > > > > What does this mean and is there anything we can do about it? > > If two programs acted this way the problem might have to do with the media > from which the programs being installed came from Except that when this > happens the error mesage usually refers to not being able to read from the > device. Can you givc more details about the steps used in installing the > files. Include source medium, and the steps followed. > > Jim > If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
