Dragonfly,
>I like to believe that over time, everyone picks up good habits for
one reason or another.
So would I but I don't think it happens very often, in fact probably not
until a user looses important data. Sad when just a little foreknowledge
and resulting action could prevent it. Look at the stupidity of
government people taking laptops home and then losing them.
>There will be some who simply want to know what needs to be done.
But often not until they lose data or end up buying a new computer, not
because they need more power but because they think that their old one
is messed up.
>Others want to put in the same amount of time that they put into a
toaster.
Or they don't know that a computer requires more attention.
>Sometimes I get a new user. I'm responsible for gathering the new
accounts for various systems and walking the user through their first
session.
Yes, and it's the home user who are most ignorant of what they need to
do to protect their data and to prevent getting a computer that makes a
turtle look like an Indy 5 competitor. Of course the users who have an
IT pro at work may not be any wiser when dealing with his home computer.
> Some of the new users simply need a sheet of paper with the information.
I'll bet that many of them treat such a piece of paper the way they
treat any other sheets from work, circular file, or the stack of paper
to be read 'sometime'.
>Other users have never touched a computer in their lives. They are
apprehensive, think they will break it.
Yes, there is that. And learning otherwise is almost as important as
knowing to back up data.
>I have decided that I am not going to try to train anyone. I just
don't have the time. I teach them just enough to understand when their
supervisor or team leader shows them how to do their job.
No, it would not be your responsibility to just decide to do the
training, it might be a good thing to try to get that training as part
of the team leaders instruction. I suppose IT pros might do some of the
data back up, or NOT. I worked a summer at JCI and I had to write
reports. I don't even recall whether they were saved on the network or
on my computer, I think the former.
>I agree that people need computer training. It would be better if they
heard the message from multiple people.
Of course it may be like the drill instructor talking to the
conscientious objector. 'We will just put you into action and let you
make up your own mind.' If a user is made to realize his data is at risk
and the performance of his computer, maybe he will pay attention. But
again, and this if mostly for home users, he has do know about the risk.
> The only computer maintenance commercials I have seen have been from
the 'Geek' Squad.
Yes, and those don't emphasize data security. And they don't give the
user any hint that he can prevent many of the problems that repair
people are called on to fix.
> Give the kids time to teach their parents.
That assumes that the kids KNOW. No tragedy if they loose a saved game. :-)
Jim
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