I agree that many people don't know that there is a little maintenance
required in computer use. Unfortunately, some are not receptive to
maintenance information until they have had a failure of some type or
need maintenance. I agree that the users need training but don't know
how to get it to them. I don't think people should use Internet explorer
but I would bet that at least a third of the people who read this email
use it.
Fly......
JIM wrote:
>
> Dragonfly,
>
> >I like to believe that over time, everyone picks up good habits for
> one reason or another.
>
> So would I but I don't think it happens very often, in fact probably not
> until a user looses important data. Sad when just a little foreknowledge
> and resulting action could prevent it. Look at the stupidity of
> government people taking laptops home and then losing them.
>
> >There will be some who simply want to know what needs to be done.
>
> But often not until they lose data or end up buying a new computer, not
> because they need more power but because they think that their old one
> is messed up.
>
> >Others want to put in the same amount of time that they put into a
> toaster.
>
> Or they don't know that a computer requires more attention.
>
> >Sometimes I get a new user. I'm responsible for gathering the new
> accounts for various systems and walking the user through their first
> session.
>
> Yes, and it's the home user who are most ignorant of what they need to
> do to protect their data and to prevent getting a computer that makes a
> turtle look like an Indy 5 competitor. Of course the users who have an
> IT pro at work may not be any wiser when dealing with his home computer.
>
> > Some of the new users simply need a sheet of paper with the information.
>
> I'll bet that many of them treat such a piece of paper the way they
> treat any other sheets from work, circular file, or the stack of paper
> to be read 'sometime'.
>
> >Other users have never touched a computer in their lives. They are
> apprehensive, think they will break it.
>
> Yes, there is that. And learning otherwise is almost as important as
> knowing to back up data.
>
> >I have decided that I am not going to try to train anyone. I just
> don't have the time. I teach them just enough to understand when their
> supervisor or team leader shows them how to do their job.
>
> No, it would not be your responsibility to just decide to do the
> training, it might be a good thing to try to get that training as part
> of the team leaders instruction. I suppose IT pros might do some of the
> data back up, or NOT. I worked a summer at JCI and I had to write
> reports. I don't even recall whether they were saved on the network or
> on my computer, I think the former.
>
> >I agree that people need computer training. It would be better if they
> heard the message from multiple people.
>
> Of course it may be like the drill instructor talking to the
> conscientious objector. 'We will just put you into action and let you
> make up your own mind.' If a user is made to realize his data is at risk
> and the performance of his computer, maybe he will pay attention. But
> again, and this if mostly for home users, he has do know about the risk.
>
> > The only computer maintenance commercials I have seen have been from
> the 'Geek' Squad.
>
> Yes, and those don't emphasize data security. And they don't give the
> user any hint that he can prevent many of the problems that repair
> people are called on to fix.
>
> > Give the kids time to teach their parents.
>
> That assumes that the kids KNOW. No tragedy if they loose a saved
> game. :-)
>
> Jim
>
>
If you have any questions or problems with any aspect of this site, please feel
free to contact me directly [EMAIL PROTECTED] Please do not post personal
issues directly to the group.
To unsubscribe from this list, send an email to [EMAIL PROTECTED]
Thank you for using A-1 Computer Tech
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/A-1-Computer_Tech/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/A-1-Computer_Tech/join
(Yahoo! ID required)
<*> To change settings via email:
mailto:[EMAIL PROTECTED]
mailto:[EMAIL PROTECTED]
<*> To unsubscribe from this group, send an email to:
[EMAIL PROTECTED]
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
