Diane,

> Yea, but they said the problem was a setting in the bios. So if that
> wrong setting was preventing a picture on the monitor, how did they
> fix it without being able to see the monitor?

They used their own monitor. Most video cards today will just adapt to 
whatever monitor is connected. I seriously doubt that the problem with a 
bios setting, of course I can't be certain. I don't think I would leave my 
computer with a repair person, I'd want to see him work on it so that I can 
be certain that he is telling me the truth about what he finds.

I had a problem with my Netgear wireless network. I called Netgear and they 
woman I talked to was Asian. I could only understand one word in five... 
except for OK. She insisted that I needed to give her the seriel number on 
the unit. The print was so small that I couldn't read it, 8 and B looke 
alike. I finally gave up and called Geek Squad. They couldn't come out for a 
week. So I called a local company, they came out the next day and fixed the 
problem within an hour.  If I need help again I will call them. I hope I get 
the same guy, he was only the second computer repair guy I felt knew what he 
was talking about.

Jim 



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