Emile/Ian 

So far no go, there is no USB support on the bios menu and I have already 
downloaded the 
UBCDforwin but cannot get the laptop to boot from it.

Safe Mode using the f8 menu is fine but Safe Mode crashes out and restarts, as 
soon as it 
loads files, unless I put a Norton recovery disc in, in which case it will do a 
AV check 
report ok not infected  but command prompt for cd give bad error or command 
response?

By the way the system restore under XP was switched off and has been for the 
last couple 
of years to save disc space!

H..E..L..P..



> There are several ways to get going............When the computer first  tries 
> to boot,  press [F8] and go into the Boot options menu,  Safe  Mode,  and try 
> the options in there.  Finally if most   fail,  go to "safe mode with command 
> prompt".  When the command  prompt, opens type CD \  to get you into the root 
> of "C",  that  will be at C:\    .
>  
> Then  at the Prompt type  Windows\system32\restore\retrui       That will  
> start  "Windows System Restore"  and from the calendar  there do  a restore 
> back 
> to a date before you experienced the problem.
>  
> If that does not work, come back and we can try something else.   Bye
>  
>  
> Emile 





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