Windows blue screens can be caused by lots of different problems. I doubt a virus. Most likely some corrupted system files, or a problem with the Hard Drive. Getting into Safe Mode might be the key to fixing this.......
Try rebooting and keep tapping F8. You'll come to the boot menu. See if there's an option to start with the "last known good configuration". From the boot menu choose "Safe Mode". At the Safe Mode desktop you can try a couple things: 1. At the safe mode desktop try using System Restore to go back to a date before this problem started. Start, All Programs, Accessories, System Tools, System Restore. You'll see a calendar. Choose a date prior to the prob if possible. 2. At the Safe Mode desktop try running Checkdisk to see if there are any probs with the hard drive. From the desktop go to (you didn't mention your OS so this may vary a bit) Start. Click My Computer (Computer in Vista). Right-click the drive to check (C:). Click the Properties tab. Click "Check Now", and put a check in the boxes to auto fix errors and scan for bad sectors. Be aware that if your drive is large this can take a few hours to finish. Also, maybe the quickest fix would be to restore the laptop using the hidden recovery partition (if your model has one). Try booting and holding down the 0 key. On some Toshibas that's how you access the Recover menu. Good luck, Donk teddyschrijvers wrote: > I am unable to start my Toshiba laptop. After startup, I get a blue > screen. There is a message that it is dumping memory. It then reboots > itself and gives me the option to start in safe mode or regular. If I > restart, there is a message that windows has recvered from an error, > but the cmoputer will again reboot. > > Virus-related perhaps? But I have Trend Micro Pro. Hardware related? > > ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [email protected] Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: mailto:[email protected] mailto:[email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
