I apologize for just now sending this. This is a thank-you from my daughter when she sent me a question to ask this list!! Once again this list saved the day for us, not to mention our sanity and our pocketbooks!! This list is just wonderful. Thanks from Pam and Sara!
Sara Searcy wrote: > Mama > Please email your computer friend that posted this to tell him THANK > YOU! It worked and was not too difficult! Thanks so much for your > help! I can now look at my precious pictures! > > Sara > > --- On *Mon, 1/12/09, Pam Searcy /<[email protected]>/* wrote: > > From: Pam Searcy <[email protected]> > Subject: Re: [A-1-Computer_Tech] Re: Computer problem > To: "Sara Searcy" <[email protected]> > Date: Monday, January 12, 2009, 9:07 PM > > Helpdesk A wrote: > > > > Sara, > > what you must be doing is deleting the upper and lower filters in > windows > > registry ( it has to be done carefully as wrong deletion can crash the > > windows). i have included the link for the same from Microsoft > > http://support.microsoft.com/kb/314060 > <http://support.microsoft.com/kb/314060> > > > > if you are unable let me know I will mail you the details. > > > > Hope this solves your problem > > > > thanks > > > > On Wed, Jan 7, 2009 at 11:46 AM, Pam Searcy <[email protected] > <mailto:searcy33%40bellsouth.net>> wrote: > > > > > You guys have saved us more than once, any help here to be given?? > > > thanks, Pam Searcy (this is from my daughter) > > > > > > Sara Searcy wrote: > > > > Mama > > > > Please forward this to your computer friends to see if they can > > > > provide any insight into my problem. > > > > > > > > I cannot use my CD/DVD drive anymore.I have Windows XP It is not > an > > > > option at all under "My Computer" When I go to the > control panel to > > > > check status of it, it is listed but has a yellow caution sign > beside > > > > it. It says, "windows cannot load the device driver for > this hardware. > > > > The driver may be corrupted or missing. (Code 39)" It says > this same > > > > thing when I tried to troubleshoot and followed the directions > to add > > > > hardware as well as when I tried to uninstall and reinstall the > > > > drivers! I have systemsuite * as my anti-virus and firewall > software > > > > and it has not helped me figure out what is wrong. I ran every > deep > > > > scan I could to see if a virus may have done something to the CD > > > > drivers.I also tried windows update and nothing helps! I am not > sure > > > > how long it has not been there because I have not used the CD > player > > > > in a few months. > > > > Samsung CD/RW/DVD SM-3488-This is what kind is on the computer > if this > > > > helps at all. My Dell Dimension 2400 is way out of warrenty so > Dell > > > > cannot help me either! > > > > Can someone provide any assistance??? I have some precious > pictures > > > > I saved on some CDs of my daughter that I cannot look at them > without > > > > a CD drive! Any help would be greatly appreciated! > > > > > > > > Thanks, > > > > Sara Searcy > > > > > > > > > > > > > > > > > > -- Bernard > > +919420881125 > > > > [Non-text portions of this message have been removed] > > > > > > ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [email protected] Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: mailto:[email protected] mailto:[email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
