You can try this fix that has worked for some people if you want: (do this on the computer you created the Homegroup on first) 1. Go to Start, Programs, and open your Norton program. 2. On the Norton home screen you should see a link called "Tasks". 3. Look for an option to "Check Network Security Map". 4. You should see both your computers listed along the top row of the window. 5. Click on each one and set the Trust Level to "Full Trust".
Give this a try. If it doesn't work, there are ways to create a network without using "Homegroups". Good luck, Donk On 7/4/2011 12:28 AM, Janice D wrote: > It appears as long as Norton is on my laptop, I cannot enable windows > firewall. Norton controls it and I am unable to connect it. > > Thank you so much for helping me put my 2003 outlook onto my netbook. > > Maybe when Norton expires in November I'll go back to avast and try the > HomeGroup again. > > Thank you again. > Janice > > > On Mon, Jul 4, 2011 at 12:03 AM, Donk<[email protected]> wrote: > >> ** >> >> >> It seems like a lot of Norton users are have had the same problem. As >> far as I can tell, Norton hasn't posted a fix. >> It doesn't seem that Norton firewall has an easy way to allow exceptions >> in the firewall settings. >> I would try temporarily disabling the Norton firewall - just to see if >> you can join the homegroup while it is off. You will have to disable it >> on both PC's. >> If you "can" join, then you'll know that Norton is the problem. >> >> If Norton is the prob, then all I can suggest is that you leave it >> disabled, and use Win7's built-in firewall instead. Win7's firewall is >> pre-configured to allow Homegroups through the firewall. >> >> I don't have a Norton machine here, but these general steps might help >> you find the option to turn the Norton Firewall off: >> 1. Go to Start, Programs, and find Norton. Click it to open the Norton >> program (is it Norton Internet Security Suite)? >> 2. In the norton program look for the Firewall settings. >> 3. Look for a way to disable the firewall. If you see an option to >> disable "Smart Firewall" do it. >> 4. After disabling it, reboot both PC's and try joining the Homegroup >> again. >> >> To turn on the Win7 firewall, go to Start, Control Panel, type Firewall >> in the search box. Click "Turn Windows Firewall On or Off". >> It's never good to have more than one firewall running at the same time >> - so you'll have leave Norton off. I'm surprised they haven't created a >> fix for this yet. >> >> Good luck, >> Donk >> >> >> On 7/3/2011 11:12 PM, Janice D wrote: >>> Hi Donk, >>> >>> I followed the steps to create the homegroup. I thought I got it since I >>> was given a security code. Then I went to my netbook to join but when I >> go >>> to join it says there is no homegroup to join. >>> >>> I went to the troubleshoot on the first computer and it says, >>> >>> A non-Microsoft firewall is installed on this computer. Windows-certified >>> firewalls are automatically configured to work with HomeGroup. Firewalls >>> that are not Windows-certified might block or limit HomeGroup >>> communications. Allowing HomeGroup to communicate through the firewall >>> might resolve the problem. You can open the non-Microsoft firewall >> program >>> from your Start menu. >>> >>> I checked and the Norton firewall is "on" . >>> >>> How do I Allow HomeGroup to communicate through the firewall? >>> >>> Janice >>> >>> >>> >>> >>> >>> On Sun, Jul 3, 2011 at 1:46 PM, Donk<[email protected]> wrote: >>> >>>> ** >>>> >>>> >>>> >>>> I'm sure no expert on Win7 networking, but I'll try to help you get set >>>> up. Win7 has a Homegroup feature that should be the easiest way to >>>> network your 2 pc's. >>>> On one of your PCs, click Start, Control Panel, Network and Internet, >>>> then click the "Create a Homegroup" button. >>>> Put a check-mark in all the boxes you want to share. Then click the Next >>>> button. >>>> You'll be given a password. Write it down because you'll need to enter >>>> it when you join the homegroup on your other computer. You can change it >>>> to something simpler later if you want. Now click the Finnish button. >>>> >>>> Make sure both computers are turned on, and neither is asleep. >>>> Now you want to go to your 2nd PC and "join" the homegroup you just >>>> created. Start, Control Panel, Network And Internet. This time you >>>> should see the Homegroup you just created listed there. Click the >>>> "Join" button. You'll be prompted for the password, and you can again >>>> choose what data you want to share (best to just check every box). >>>> >>>> That should basically network your 2 PC's together to share files. >>>> There are a lotta settings and options to set exactly what files can be >>>> shared, and how they can be shared, etc. But getting the network set up >>>> is the first step. >>>> >>>> Good luck, >>>> Donk >>>> >>>> >>>> On 7/2/2011 4:56 PM, Janice D wrote: >>>>> Hi Donk, >>>>> >>>>> What you told me to do just gets me connected to the internet. How does >>>>> this create a network? Also, my modem is a 2wire. I was told it is a >>>>> router/modem in one. Will this work? >>>>> >>>>> Janice >>>>> >>>>> >>>>> On Sat, Jul 2, 2011 at 1:51 PM, Donk<[email protected]> wrote: >>>>> >>>>>> ** >>>>>> >>>>>> >>>>>> Ok, well I'll try to walk you through creating a network... it >>>>>> shouldn't be too difficult with 2 Win7 computers. >>>>>> First, are you sure you have a wireless router? You can't do wireless >>>>>> without a wireless router - even if the computers support wireless. >>>>>> What is you ISP? Did they give you the router (and or modem)? >>>>>> >>>>>> Boot up both PC's and look in the system tray (the very bottom right >> of >>>>>> the screen). There'll be some little icons there. See if there's one >>>>>> that looks like a series of little cell phone bars. You might have to >>>>>> click the little down arrow and choose to "show all icons". If you >>>>>> hover over the cell phone bars a pop up will say something like >> "Network >>>>>> Connection". If you find this icon, click it one time and a window >> will >>>>>> open up showing all the available wireless networks in range of your >>>>>> computer. You just have to figure out which one is yours - usually >> it's >>>>>> the one with the strongest signal. Double click your network and >> you'll >>>>>> be asked for a key. The key is a series of letters and numbers that >> you >>>>>> can get from looking at your router. It'll be written on the bottom or >>>>>> back in small print. Input that number and you'll be connected. >>>>>> >>>>>> If you don't see the little cell phone bar icon in the system tray, >>>>>> repost and we can try to find the available connections a different >> way. >>>>>> Good luck, >>>>>> Donk >>>>>> >>>>>> >>>>>> On 7/1/2011 9:28 PM, Janice D wrote: >>>>>>> Hi Donk, >>>>>>> >>>>>>> 2 computers; one laptop and one netbook. >>>>>>> >>>>>>> They are both Windows 7. >>>>>>> >>>>>>> Both wireless. >>>>>>> >>>>>>> I'll wait for your instructions. >>>>>>> >>>>>>> Thank you >>>>>>> Janice >>>>>>> >>>>> [Non-text portions of this message have been removed] >>>>> >>>>> >>>>> >>>>> ------------------------------------ >>>>> If you have any questions or problems with any aspect of this site, >>>> please feel free to contact me directly [email protected] Please do >> not >>>> post personal issues directly to the group. >>>>> To unsubscribe from this list, send an email to >>>> [email protected] >>>>> Thank you for using A-1 Computer TechYahoo! 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