When I did the scan it said a driver was missing. I clicked apply the fix but it would not install.
This is the second time this happened. The first time my nephew didn't know what he did but he fixed it. that was in December and it was good for a couple months. What would make it stop? Janice On Tue, Apr 9, 2013 at 10:56 PM, Donk <d.knier...@verizon.net> wrote: > ** > > > Janice - > I'm thinking that ALL that other stuff - like checking and re-checking > the network - could have been avoided if we had just looked in Device > Manager "first" and seen the drivers were missing. > Oh well... glad it's fixed! > > Good luck, > Donk > > On 4/9/2013 8:43 PM, Janice D wrote: > > OMG! ! ! ! > > > > What a frustrating project this was..........................BUT I did > it! > > My biggest problem is I don't remember what I did. I have to follow step > > by step directions written out or I forget. > > > > THANK YOU ALL SO MUCH! ! ! > > > > I could not have done it without all your help. > > > > Janice > > > > > > > > On Tue, Apr 9, 2013 at 7:28 PM, xmdp <mper...@gmail.com> wrote: > > > >> ** > >> > >> > >> A plumber's torch held durectly under the printer for about 30 seconds > >> should just about take care of things... ;-) > >> Sounds like you just have to re-install the drivers but first, > disconnect > >> the printer then go to control panel and remove the printer. > >> Next, just because you are dealing with WinBlows, I'd re-boot, > re-connect > >> the printer and follow the prompts. Make sure you are online in the > >> unlikely event the drivers are not already on your computer. > >> Keep us posted. There are at least 200 people watching and waiting for > the > >> next episode of, "The Mystery of the Precocious Printer." > >> > >> On Apr 9, 2013 7:11 PM, "Janice D" <jsd...@gmail.com> wrote: > >> > >>> I'm back. I got a night off so I'm back to trying this again. > >>> > >>> When I went to printers and devices my laptop had a yellow triangle. I > >>> clicked on it and it said: > >>> > >>> HP laserjet prof P1102w doesn't have a driver (not fixed) > >>> HP laserjet prof P1102w doesn't have a driver (not fixed) > >>> Hardware changes might not have been detected (detected) > >>> > >>> What do I do now? > >>> > >>> Janice > >>> > >>> > >>> On Thu, Apr 4, 2013 at 6:43 AM, xmdp <mper...@gmail.com> wrote: > >>> > >>>> ** > >>>> > >>>> I know this is a long shot but have you checked thst the print que is > >>>> empty? That's the only thing I haven't seen mentioned. > >>>> > >>>> On Apr 3, 2013 11:08 PM, "Janice D" <jsd...@gmail.com> wrote: > >>>> > >>>>> I have to continue this quest after tax season. My second job is > >>>>> exhausting me. I really want to get this going right or find out if > >> the > >>>>> wireless is dead. I'll let you know. > >>>>> > >>>>> Thank you for all your help. > >>>>> > >>>>> Janice > >>>>> > >>>>> > >>>>> > >>>>> On Sat, Mar 30, 2013 at 2:44 AM, Donk <d.knier...@verizon.net> > >> wrote: > >>>>>> ** > >>>>>> > >>>>>> Well, if the HP utility says all is ok... I'm thinking maybe the > >>>>>> printer's wireless is dead. Dunno what else could be the problem. > >>> It's > >>>>>> just odd that it can connect to the network, but then doesn't get > >> the > >>>>>> signal to print. > >>>>>> It's your call on doing a system restore. Microsoft says, "It won't > >>>>>> affect your documents, pictures, or other data." > >>>>>> > >>>>>> > >> > http://windows.microsoft.com/en-US/windows7/products/features/system-restore > >>>>>> What you might lose are any programs you've installed since the > >> date > >>>> you > >>>>>> choose. I've done it many times without any probs, but... you never > >>>>>> know when something could go wrong. > >>>>>> > >>>>>> Good luck, > >>>>>> Donk > >>>>>> > >>>>>> It's your call on the restore. > >>>>>> > >>>>>> On 3/30/2013 2:21 AM, Janice D wrote: > >>>>>>> I appreciate all your suggestions. > >>>>>>> > >>>>>>> I downloaded the utility and it says everything is ok. > >>>>>>> > >>>>>>> I am so afraid I'm going to lose something I need if I do a > >>> recovery. > >>>>>> What > >>>>>>> a pain this is. > >>>>>>> > >>>>>>> Janice > >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>> On Fri, Mar 29, 2013 at 6:55 PM, Donk <d.knier...@verizon.net> > >>>> wrote: > >>>>>>>> ** > >>>>>>>> > >>>>>>>> I haven't given up yet Janice. :-) > >>>>>>>> Here are a couple more things you should try: > >>>>>>>> > >>>>>>>> 1. I think someone else posted a link to this HP utility to > >>>>> troubleshoot > >>>>>>>> network printer problems. Download this small utility and run it > >>> to > >>>>> see > >>>>>>>> if it can figure out what the problem is: > >>>>>>>> http://bit.ly/105DVOy > >>>>>>>> > >>>>>>>> 2. Since the printer "did" work fine at one time, could you try > >>>> using > >>>>>>>> Win7's System Restore to go back to a date when the printer > >>> worked? > >>>>>>>> Start button, type "system restore". > >>>>>>>> Hope they work! > >>>>>>>> > >>>>>>>> Good luck, > >>>>>>>> Donk > >>>>>>>> > >>>>>>>> > >>>>>>>> On 3/29/2013 1:59 PM, Janice D wrote: > >>>>>>>>> Yes my printer is there. That should be good, right? > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> On Fri, Mar 29, 2013 at 12:15 PM, Donk <d.knier...@verizon.net > >>>>> wrote: > >>>>>>>>>> ** > >>>>>>>>>> > >>>>>>>>>> Janice - > >>>>>>>>>> You never answered the question... > >>>>>>>>>> If you open Wordpad (start button, type Wordpad) and create a > >>>>>>>> document... > >>>>>>>>>> what happens when you try to print it? Is your printer listed > >>> as a > >>>>>>>> choice > >>>>>>>>>> to print to? > >>>>>>>>>> > >>>>>>>>>> On Mar 29, 2013 12:00 AM, "Janice D" <jsd...@gmail.com> > >> wrote: > >>>>>>>>>>> I have checked and double checked and the pc and printer are > >>> both > >>>>> on > >>>>>>>> the > >>>>>>>>>>> same network. I installed driver and re-configured. The sheet > >>>>> prints > >>>>>>>> out > >>>>>>>>>>> you have installed this properly yet still will not print > >>>> wireless. > >>>>>>>> Could > >>>>>>>>>>> it just be broke? > >>>>>>>>>>> > >>>>>>>>>>> Janice > >>>>>>>>>>> > >>>>>>>>>>> > >>>>>>>>>>> On Tue, Mar 26, 2013 at 9:01 PM, Donk < > >> d.knier...@verizon.net> > >>>>>> wrote: > >>>>>>>>>>>> ** > >>>>>>>> > >>>>>>> > >>>>>> > >>>>>> > >>>>> > >>>>> > >>>>> -- > >>>>> Thank you. > >>>>> > >>>>> Janice > >>>>> > >>>>> > >>>>> [Non-text portions of this message have been removed] > >>>>> > >>>>> > >>>>> > >>>>> ------------------------------------ > >>>>> > >>>>> If you have any questions or problems with any aspect of this site, > >>>> please > >>>>> feel free to contact me directly bi...@optonline.net Please do not > >>> post > >>>>> personal issues directly to the group. > >>>>> > >>>>> To unsubscribe from this list, send an email to > >>>>> a-1-computer_tech-unsubscr...@yahoogroups.com > >>>>> > >>>>> Thank you for using A-1 Computer TechYahoo! Groups Links > >>>>> > >>>>> > >>>>> > >>>>> > >>>> [Non-text portions of this message have been removed] > >>>> > >>>> > >>>> > >>> > >>> > >>> -- > >>> Thank you. > >>> > >>> Janice > >>> > >>> > >>> [Non-text portions of this message have been removed] > >>> > >>> > >>> > >>> ------------------------------------ > >>> > >>> If you have any questions or problems with any aspect of this site, > >> please > >>> feel free to contact me directly bi...@optonline.net Please do not > post > >>> personal issues directly to the group. > >>> > >>> To unsubscribe from this list, send an email to > >>> a-1-computer_tech-unsubscr...@yahoogroups.com > >>> > >>> Thank you for using A-1 Computer TechYahoo! Groups Links > >>> > >>> > >>> > >>> > >> [Non-text portions of this message have been removed] > >> > >> > >> > > > > > > > -- Thank you. Janice [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly bi...@optonline.net Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to a-1-computer_tech-unsubscr...@yahoogroups.com Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: a-1-computer_tech-dig...@yahoogroups.com a-1-computer_tech-fullfeatu...@yahoogroups.com <*> To unsubscribe from this group, send an email to: a-1-computer_tech-unsubscr...@yahoogroups.com <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
