Well, if the HP utility says all is ok... I'm thinking maybe the printer's wireless is dead. Dunno what else could be the problem. It's just odd that it can connect to the network, but then doesn't get the signal to print. It's your call on doing a system restore. Microsoft says, "It won't affect your documents, pictures, or other data." http://windows.microsoft.com/en-US/windows7/products/features/system-restore What you might lose are any programs you've installed since the date you choose. I've done it many times without any probs, but... you never know when something could go wrong.
Good luck, Donk It's your call on the restore. On 3/30/2013 2:21 AM, Janice D wrote: > I appreciate all your suggestions. > > I downloaded the utility and it says everything is ok. > > I am so afraid I'm going to lose something I need if I do a recovery. What > a pain this is. > > Janice > > > > On Fri, Mar 29, 2013 at 6:55 PM, Donk <d.knier...@verizon.net> wrote: > >> ** >> >> >> I haven't given up yet Janice. :-) >> Here are a couple more things you should try: >> >> 1. I think someone else posted a link to this HP utility to troubleshoot >> network printer problems. Download this small utility and run it to see >> if it can figure out what the problem is: >> http://bit.ly/105DVOy >> >> 2. Since the printer "did" work fine at one time, could you try using >> Win7's System Restore to go back to a date when the printer worked? >> Start button, type "system restore". >> Hope they work! >> >> Good luck, >> Donk >> >> >> On 3/29/2013 1:59 PM, Janice D wrote: >>> Yes my printer is there. That should be good, right? >>> >>> >>> >>> On Fri, Mar 29, 2013 at 12:15 PM, Donk <d.knier...@verizon.net> wrote: >>> >>>> ** >>>> >>>> Janice - >>>> You never answered the question... >>>> If you open Wordpad (start button, type Wordpad) and create a >> document... >>>> what happens when you try to print it? Is your printer listed as a >> choice >>>> to print to? >>>> >>>> On Mar 29, 2013 12:00 AM, "Janice D" <jsd...@gmail.com> wrote: >>>> >>>>> I have checked and double checked and the pc and printer are both on >> the >>>>> same network. I installed driver and re-configured. The sheet prints >> out >>>>> you have installed this properly yet still will not print wireless. >> Could >>>>> it just be broke? >>>>> >>>>> Janice >>>>> >>>>> >>>>> On Tue, Mar 26, 2013 at 9:01 PM, Donk <d.knier...@verizon.net> wrote: >>>>> >>>>>> ** >> >> > > ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly bi...@optonline.net Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to a-1-computer_tech-unsubscr...@yahoogroups.com Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: a-1-computer_tech-dig...@yahoogroups.com a-1-computer_tech-fullfeatu...@yahoogroups.com <*> To unsubscribe from this group, send an email to: a-1-computer_tech-unsubscr...@yahoogroups.com <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
