I appreciate all your suggestions.

I downloaded the utility and it says everything is ok.

I am so afraid I'm going to lose something I need if I do a recovery.  What
a pain this is.

Janice



On Fri, Mar 29, 2013 at 6:55 PM, Donk <d.knier...@verizon.net> wrote:

> **
>
>
> I haven't given up yet Janice. :-)
> Here are a couple more things you should try:
>
> 1. I think someone else posted a link to this HP utility to troubleshoot
> network printer problems. Download this small utility and run it to see
> if it can figure out what the problem is:
> http://bit.ly/105DVOy
>
> 2. Since the printer "did" work fine at one time, could you try using
> Win7's System Restore to go back to a date when the printer worked?
> Start button, type "system restore".
> Hope they work!
>
> Good luck,
> Donk
>
>
> On 3/29/2013 1:59 PM, Janice D wrote:
> > Yes my printer is there. That should be good, right?
> >
> >
> >
> > On Fri, Mar 29, 2013 at 12:15 PM, Donk <d.knier...@verizon.net> wrote:
> >
> >> **
>
> >>
> >>
> >> Janice -
> >> You never answered the question...
> >> If you open Wordpad (start button, type Wordpad) and create a
> document...
> >> what happens when you try to print it? Is your printer listed as a
> choice
> >> to print to?
> >>
> >> On Mar 29, 2013 12:00 AM, "Janice D" <jsd...@gmail.com> wrote:
> >>
> >>> I have checked and double checked and the pc and printer are both on
> the
> >>> same network. I installed driver and re-configured. The sheet prints
> out
> >>> you have installed this properly yet still will not print wireless.
> Could
> >>> it just be broke?
> >>>
> >>> Janice
> >>>
> >>>
> >>> On Tue, Mar 26, 2013 at 9:01 PM, Donk <d.knier...@verizon.net> wrote:
> >>>
> >>>> **
> >>
>
>  
>



-- 
Thank you.

Janice


[Non-text portions of this message have been removed]



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