I appreciate all your suggestions. I downloaded the utility and it says everything is ok.
I am so afraid I'm going to lose something I need if I do a recovery. What a pain this is. Janice On Fri, Mar 29, 2013 at 6:55 PM, Donk <d.knier...@verizon.net> wrote: > ** > > > I haven't given up yet Janice. :-) > Here are a couple more things you should try: > > 1. I think someone else posted a link to this HP utility to troubleshoot > network printer problems. Download this small utility and run it to see > if it can figure out what the problem is: > http://bit.ly/105DVOy > > 2. Since the printer "did" work fine at one time, could you try using > Win7's System Restore to go back to a date when the printer worked? > Start button, type "system restore". > Hope they work! > > Good luck, > Donk > > > On 3/29/2013 1:59 PM, Janice D wrote: > > Yes my printer is there. That should be good, right? > > > > > > > > On Fri, Mar 29, 2013 at 12:15 PM, Donk <d.knier...@verizon.net> wrote: > > > >> ** > > >> > >> > >> Janice - > >> You never answered the question... > >> If you open Wordpad (start button, type Wordpad) and create a > document... > >> what happens when you try to print it? Is your printer listed as a > choice > >> to print to? > >> > >> On Mar 29, 2013 12:00 AM, "Janice D" <jsd...@gmail.com> wrote: > >> > >>> I have checked and double checked and the pc and printer are both on > the > >>> same network. I installed driver and re-configured. The sheet prints > out > >>> you have installed this properly yet still will not print wireless. > Could > >>> it just be broke? > >>> > >>> Janice > >>> > >>> > >>> On Tue, Mar 26, 2013 at 9:01 PM, Donk <d.knier...@verizon.net> wrote: > >>> > >>>> ** > >> > > > -- Thank you. Janice [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly bi...@optonline.net Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to a-1-computer_tech-unsubscr...@yahoogroups.com Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: a-1-computer_tech-dig...@yahoogroups.com a-1-computer_tech-fullfeatu...@yahoogroups.com <*> To unsubscribe from this group, send an email to: a-1-computer_tech-unsubscr...@yahoogroups.com <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/