I know this is a long shot but have you checked thst the print que is empty? That's the only thing I haven't seen mentioned. On Apr 3, 2013 11:08 PM, "Janice D" <jsd...@gmail.com> wrote:
> I have to continue this quest after tax season. My second job is > exhausting me. I really want to get this going right or find out if the > wireless is dead. I'll let you know. > > Thank you for all your help. > > Janice > > > > On Sat, Mar 30, 2013 at 2:44 AM, Donk <d.knier...@verizon.net> wrote: > > > ** > > > > > > Well, if the HP utility says all is ok... I'm thinking maybe the > > printer's wireless is dead. Dunno what else could be the problem. It's > > just odd that it can connect to the network, but then doesn't get the > > signal to print. > > It's your call on doing a system restore. Microsoft says, "It won't > > affect your documents, pictures, or other data." > > > > > http://windows.microsoft.com/en-US/windows7/products/features/system-restore > > What you might lose are any programs you've installed since the date you > > choose. I've done it many times without any probs, but... you never > > know when something could go wrong. > > > > Good luck, > > Donk > > > > It's your call on the restore. > > > > On 3/30/2013 2:21 AM, Janice D wrote: > > > I appreciate all your suggestions. > > > > > > I downloaded the utility and it says everything is ok. > > > > > > I am so afraid I'm going to lose something I need if I do a recovery. > > What > > > a pain this is. > > > > > > Janice > > > > > > > > > > > > On Fri, Mar 29, 2013 at 6:55 PM, Donk <d.knier...@verizon.net> wrote: > > > > > >> ** > > > > >> > > >> > > >> I haven't given up yet Janice. :-) > > >> Here are a couple more things you should try: > > >> > > >> 1. I think someone else posted a link to this HP utility to > troubleshoot > > >> network printer problems. Download this small utility and run it to > see > > >> if it can figure out what the problem is: > > >> http://bit.ly/105DVOy > > >> > > >> 2. Since the printer "did" work fine at one time, could you try using > > >> Win7's System Restore to go back to a date when the printer worked? > > >> Start button, type "system restore". > > >> Hope they work! > > >> > > >> Good luck, > > >> Donk > > >> > > >> > > >> On 3/29/2013 1:59 PM, Janice D wrote: > > >>> Yes my printer is there. That should be good, right? > > >>> > > >>> > > >>> > > >>> On Fri, Mar 29, 2013 at 12:15 PM, Donk <d.knier...@verizon.net> > wrote: > > >>> > > >>>> ** > > >>>> > > >>>> Janice - > > >>>> You never answered the question... > > >>>> If you open Wordpad (start button, type Wordpad) and create a > > >> document... > > >>>> what happens when you try to print it? Is your printer listed as a > > >> choice > > >>>> to print to? > > >>>> > > >>>> On Mar 29, 2013 12:00 AM, "Janice D" <jsd...@gmail.com> wrote: > > >>>> > > >>>>> I have checked and double checked and the pc and printer are both > on > > >> the > > >>>>> same network. I installed driver and re-configured. The sheet > prints > > >> out > > >>>>> you have installed this properly yet still will not print wireless. > > >> Could > > >>>>> it just be broke? > > >>>>> > > >>>>> Janice > > >>>>> > > >>>>> > > >>>>> On Tue, Mar 26, 2013 at 9:01 PM, Donk <d.knier...@verizon.net> > > wrote: > > >>>>> > > >>>>>> ** > > >> > > >> > > > > > > > > > > > > > > > > -- > Thank you. > > Janice > > > [Non-text portions of this message have been removed] > > > > ------------------------------------ > > If you have any questions or problems with any aspect of this site, please > feel free to contact me directly bi...@optonline.net Please do not post > personal issues directly to the group. > > To unsubscribe from this list, send an email to > a-1-computer_tech-unsubscr...@yahoogroups.com > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly bi...@optonline.net Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to a-1-computer_tech-unsubscr...@yahoogroups.com Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: a-1-computer_tech-dig...@yahoogroups.com a-1-computer_tech-fullfeatu...@yahoogroups.com <*> To unsubscribe from this group, send an email to: a-1-computer_tech-unsubscr...@yahoogroups.com <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
