Hi Avee,

In case of Ola, we were fortunate to have someone who could empathise
with us. I am not sure whom we could reach out to in PayTM. I had been
following up with them for quite sometime and the last response that I
received from them is as follows. I had told them about the issues
that IOS and Android VI users were facing with their app.

Dear Customer,

 This is with reference to your query raised regarding Talk-back
feature with Paytm app.

 At the moment, this feature is not available. We cannot comment on
the future development but we will keep your suggestion. We appreciate
for your valuable feedback.

 If you have any other queries, please reach out to us.

 Regards,
 Paytm Grievance Officer

Thanks,
Balaji

On 9/21/18, Kanchan Pamnani <[email protected]> wrote:
> And against RBI which is the regulatory authority.
>
>
> -----Original Message-----
> From: AccessIndia [mailto:[email protected]] On Behalf
> Of Dhananjay Bhole
> Sent: 21 September 2018 16:07
> To: AccessIndia: a list for discussing accessibility and issues concerning
> the disabled.
> Subject: Re: [AI] Strict actions against Paytm
>
> Hello Abhisar,
>
> You can file a petition in court against Paytm and other such service
> providers for non compliance of their apps and websites.
>
> Regards
> On 9/21/18, Abhisar Waghmare <[email protected]> wrote:
>> Dear AI mates,
>> Its been very long now and accessibility of Paytm iOS app is getting
>> worse update by update.
>> Paytm is not coming above its pathetic accessibility.
>> What are the possible strict actions that can be taken against Paytm
>> so that no matter what Paytm doesnt neglect our community in the future.?
>>
>> Best Regards-
>> Abhisar
>>
>>
>>
>>
>>
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>
>
> --
>
> Dhananjay Bhole,
> Cell: +919850123212
> LinkedIn profile: https://in.linkedin.com/in/dhananjay-bhole
>
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