Abhisar
Good! 
Now thank them for their mail and ask them how soon will they try to come up
with solutions. 
Then follow up regularly. 
Best wishes 
Kanchan  

-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf
Of Abhisar Waghmare
Sent: 29 September 2018 08:10
To: AccessIndia: a list for discussing accessibility and issues concerning
the disabled.
Subject: Re: [AI] Strict actions against Paytm

Here is a update. 


Hi Abhisar,

This email is in response to the issues raised by you with regards to
visually impaired users.

In this regard we wish to inform that presently we are providing various
financial services through Paytm app, PPBL branch at Noida, U.P and
thousands of business correspondents spread across India. For visually
impaired users we are providing assisted services for KYC, account opening,
cash deposit and withdrawal at our Noida branch of Paytm payments bank ltd.


With regards to improvements in our app we are glad to accept your feedback
and our team will try and come up with solutions to serve visually impaired
users.

Regards,
Paytm Grievance Officer

Best Regards-
Abhisar


> On 24-Sep-2018, at 11:38, Asudani, Rajesh <rajeshasud...@rbi.org.in>
wrote:
> 
> And against RBI which is the regulatory authority.
> 
> HAHAHA.
> 
> -----Original Message-----
> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On 
> Behalf Of Kanchan Pamnani
> Sent: 21 September 2018 20:04
> To: 'AccessIndia: a list for discussing accessibility and issues 
> concerning the disabled.' <accessindia@accessindia.org.in>
> Subject: Re: [AI] Strict actions against Paytm
> 
> And against RBI which is the regulatory authority.
> 
> 
> -----Original Message-----
> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On 
> Behalf Of Dhananjay Bhole
> Sent: 21 September 2018 16:07
> To: AccessIndia: a list for discussing accessibility and issues concerning
the disabled.
> Subject: Re: [AI] Strict actions against Paytm
> 
> Hello Abhisar,
> 
> You can file a petition in court against Paytm and other such service
providers for non compliance of their apps and websites.
> 
> Regards
>> On 9/21/18, Abhisar Waghmare <abhisa...@gmail.com> wrote:
>> Dear AI mates,
>> Its been very long now and accessibility of Paytm iOS app is getting 
>> worse update by update.
>> Paytm is not coming above its pathetic accessibility.
>> What are the possible strict actions that can be taken against Paytm 
>> so that no matter what Paytm doesnt neglect our community in the future.?
>> 
>> Best Regards-
>> Abhisar
>> 
>> 
>> 
>> 
>> 
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> 
> 
> --
> 
> Dhananjay Bhole,
> Cell: +919850123212
> LinkedIn profile: https://in.linkedin.com/in/dhananjay-bhole
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