Here is a update. 

Hi Abhisar,

This email is in response to the issues raised by you with regards to visually 
impaired users.

In this regard we wish to inform that presently we are providing various 
financial services through Paytm app, PPBL branch at Noida, U.P and thousands 
of business correspondents spread across India. For visually impaired users we 
are providing assisted services for KYC, account opening, cash deposit and 
withdrawal at our Noida branch of Paytm payments bank ltd.  

With regards to improvements in our app we are glad to accept your feedback and 
our team will try and come up with solutions to serve visually impaired users.

Regards,
Paytm Grievance Officer

Best Regards-
Abhisar


> On 24-Sep-2018, at 11:38, Asudani, Rajesh <rajeshasud...@rbi.org.in> wrote:
> 
> And against RBI which is the regulatory authority.
> 
> HAHAHA.
> 
> -----Original Message-----
> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf 
> Of Kanchan Pamnani
> Sent: 21 September 2018 20:04
> To: 'AccessIndia: a list for discussing accessibility and issues concerning 
> the disabled.' <accessindia@accessindia.org.in>
> Subject: Re: [AI] Strict actions against Paytm
> 
> And against RBI which is the regulatory authority.
> 
> 
> -----Original Message-----
> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf 
> Of Dhananjay Bhole
> Sent: 21 September 2018 16:07
> To: AccessIndia: a list for discussing accessibility and issues concerning 
> the disabled.
> Subject: Re: [AI] Strict actions against Paytm
> 
> Hello Abhisar,
> 
> You can file a petition in court against Paytm and other such service 
> providers for non compliance of their apps and websites.
> 
> Regards
>> On 9/21/18, Abhisar Waghmare <abhisa...@gmail.com> wrote:
>> Dear AI mates,
>> Its been very long now and accessibility of Paytm iOS app is getting
>> worse update by update.
>> Paytm is not coming above its pathetic accessibility.
>> What are the possible strict actions that can be taken against Paytm
>> so that no matter what Paytm doesnt neglect our community in the future.?
>> 
>> Best Regards-
>> Abhisar
>> 
>> 
>> 
>> 
>> 
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> 
> 
> --
> 
> Dhananjay Bhole,
> Cell: +919850123212
> LinkedIn profile: https://in.linkedin.com/in/dhananjay-bhole
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