I think, if you go for fresh installation of windows, the problem will be resolved. This problem is taking place due to some bad drivers or program. No need to go for recovery option. ----- Original Message ----- From: Kriti Banga To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. ; Kriti Banga Sent: Tuesday, 15 December, 2020 01:45 PM Subject: [AI] Seeking Guidance Regarding my HP Laptop Issue-
Dear Access Indians, As the subject suggests, I am facing an issue with my HP laptop. I bought this laptop around a year ago, and it was giving me a battery backup of minimum of 5-6 hours. Recently I noticed that the battery started draining very quickly, and even the charging became very rapid. Concerning the same, I lodged a complaint with HP Customer Care. Following the same, an Engineer came to my place and after checking my laptop, he updated my Bios, saying that ‘This issue was because of the older version of the Bios’. But even after that, the battery issue remained the same. Lastly after all this, he said that, ‘There is no other option, than to take your laptop to the service center, to check all the possible errors’. To which I agreed, and he took my laptop for 2 days. Now after 2 days I got my laptop back, but with the same battery issue, stating that, your windows needs to be recovered. Now, I am looking for your guidance regarding 2 of my concerns- 1. I am feeling skeptical that, if my hardware has been tampered with? So, is there any way out to check whether my hardware is original? 2. Shall I opt for windows recovery? Isn’t there any other solution than this? Because according to them, my laptop’s hardware is perfectly fine, and there are some resource files running because of which battery is draining badly. Hoping for a quick response. Thanks and Regards, Kriti Banga -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALeA2NjuO9SX_ugsb%2BkMEQs9quXX-PSyDia1uqo378UYBO%2BOWQ%40mail.gmail.com. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/008501d6d2c1%24b4ab13c0%244564a8c0%40DESKTOP28NALDV.
