In my opinion, while draining out of your laptop battery might be due to some software/driver issue, if it is charging faster than the normal speed (as indicated in your mail) could potentially be a sign of battery damage.
On 15/12/2020, Satguru Rathi <[email protected]> wrote: > Hi, > > > I too, wanted to suggest this but missed it some how. The HP support > assistant is a grate way to optimize your HP machine; it usually comes > preloaded on the newer machines but can be downloaded for older laptops > as well. Most of the parts are accessible with Jaws and NVDA and one is > able to perform most of the checks. It can even check and download if > there are updates for the drivers and other HP apps. The most common > issues can be troubleshooted through this tool. > > > Best, > > Satguru. > > On 15-12-2020 02:37 pm, B. R. Nautiyal wrote: >> I think, if you go for fresh installation of windows, the problem will >> be resolved. This problem is taking place due to some bad drivers or >> program. No need to go for recovery option. >> >> ----- Original Message ----- >> *From:* Kriti Banga <mailto:[email protected]> >> *To:* AccessIndia: a list for discussing accessibility and issues >> concerning the disabled. <mailto:[email protected]> ; >> Kriti Banga <mailto:[email protected]> >> *Sent:* Tuesday, 15 December, 2020 01:45 PM >> *Subject:* [AI] Seeking Guidance Regarding my HP Laptop Issue- >> >> Dear Access Indians, >> >> As the subject suggests, I am facing an issue with my HP laptop. >> >> I bought this laptop around a year ago, and it was giving me a >> battery backup of minimum of 5-6 hours. >> >> Recently I noticed that the battery started draining very quickly, >> and even the charging became very rapid. Concerning the same, I >> lodged a complaint with HP Customer Care. Following the same, an >> Engineer came to my place and after checking my laptop, he updated >> my Bios, saying that ‘This issue was because of the older version >> of the Bios’. But even after that, the battery issue remained the >> same. >> >> Lastly after all this, he said that, ‘There is no other option, >> than to take your laptop to the service center, to check all the >> possible errors’. To which I agreed, and he took my laptop for 2 >> days. >> >> Now after 2 days I got my laptop back, but with the same battery >> issue, stating that, your windows needs to be recovered. >> >> Now, I am looking for your guidance regarding 2 of my concerns- >> >> 1.I am feeling skeptical that, if my hardware has been tampered >> with? So, is there any way out to check whether my hardware is >> original? >> >> 2.Shall I opt for windows recovery? Isn’t there any other solution >> than this? Because according to them, my laptop’s hardware is >> perfectly fine, and there are some resource files running because >> of which battery is draining badly. >> >> Hoping for a quick response. >> >> Thanks and Regards, >> >> Kriti Banga >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the >> thinking of the person sending the mail and AI in no way relates >> itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on >> the mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> <http://www.mail-archive.com/[email protected]/> >> --- >> You received this message because you are subscribed to the Google >> Groups "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, >> send an email to [email protected] >> <mailto:[email protected]>. >> To view this discussion on the web visit >> >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALeA2NjuO9SX_ugsb%2BkMEQs9quXX-PSyDia1uqo378UYBO%2BOWQ%40mail.gmail.com >> >> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALeA2NjuO9SX_ugsb%2BkMEQs9quXX-PSyDia1uqo378UYBO%2BOWQ%40mail.gmail.com?utm_medium=email&utm_source=footer>. >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking >> of the person sending the mail and AI in no way relates itself to its >> veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> <http://www.mail-archive.com/[email protected]/> >> --- >> You received this message because you are subscribed to the Google >> Groups "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send >> an email to [email protected] >> <mailto:[email protected]>. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/008501d6d2c1%24b4ab13c0%244564a8c0%40DESKTOP28NALDV >> >> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/008501d6d2c1%24b4ab13c0%244564a8c0%40DESKTOP28NALDV?utm_medium=email&utm_source=footer>. > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/30bb2f60-ccc3-d098-efa8-b86a11e14e0d%40gmail.com. > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CANJnwVGVYdieqmiMKyt_PXjkfsS4a6H%3D1XhNH6SZtdU-C_S1GQ%40mail.gmail.com.
