reinstallation of your windows is a possible solution because it will
make your PC fresh and it can remove all the unwanted resource files
from your PC.
Thank you

On 12/15/20, B. R. Nautiyal <[email protected]> wrote:
> I think, if you go for fresh installation of windows, the problem will be
> resolved. This problem is taking place due to some bad drivers or program.
> No need to go for recovery option.
>   ----- Original Message -----
>   From: Kriti Banga
>   To: AccessIndia: a list for discussing accessibility and issues concerning
> the disabled. ; Kriti Banga
>   Sent: Tuesday, 15 December, 2020 01:45 PM
>   Subject: [AI] Seeking Guidance Regarding my HP Laptop Issue-
>
>
>   Dear Access Indians,
>
>
>
>   As the subject suggests, I am facing an issue with my HP laptop.
>
>   I bought this laptop around a year ago, and it was giving me a battery
> backup of minimum of 5-6 hours.
>
>   Recently I noticed that the battery started draining very quickly, and
> even the charging became very rapid. Concerning the same, I lodged a
> complaint with HP Customer Care. Following the same, an Engineer came to my
> place and after checking my laptop, he updated my Bios, saying that ‘This
> issue was because of the older version of the Bios’. But even after that,
> the battery issue remained the same.
>
>   Lastly after all this, he said that, ‘There is no other option, than to
> take your laptop to the service center, to check all the possible errors’.
> To which I agreed, and he took my laptop for 2 days.
>
>   Now after 2 days I got my laptop back, but with the same battery issue,
> stating that, your windows needs to be recovered.
>
>   Now, I am looking for your guidance regarding 2 of my concerns-
>
>
>
>   1.       I am feeling skeptical that, if my hardware has been tampered
> with? So, is there any way out to check whether my hardware is original?
>
>   2.       Shall I opt for windows recovery? Isn’t there any other solution
> than this? Because according to them, my laptop’s hardware is perfectly
> fine, and there are some resource files running because of which battery is
> draining badly.
>
>
>
>   Hoping for a quick response.
>
>
>
>   Thanks and Regards,
>
>   Kriti Banga
>
>
>
>   --
>   Disclaimer:
>   1. Contents of the mails, factual, or otherwise, reflect the thinking of
> the person sending the mail and AI in no way relates itself to its
> veracity;
>
>   2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
>   Search for old postings at:
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>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the
> person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
> Search for old postings at:
> http://www.mail-archive.com/[email protected]/
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> You received this message because you are subscribed to the Google Groups
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>


-- 
thank you and warm regards.
shivasuresh.
reach me through the following means
mobile no. 9550437181.
e- mail I D [email protected]
Skype I D [email protected]
hyderabad

-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


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