hi Udit, I had a similar experience here in Bangalore. it was a year ago or so and I wanted to put it here on access India. I somehow thought I should not and forgot about it it is a very good idea that one should have an access to information and guidance at a call but, the person guiding has to be resourceful.
On Sat, Jan 20, 2024 at 9:59 AM <[email protected]> wrote: > Hi Minar/Udit, > > > > Appreciate this feedback. Apologies for the unprofessional response from > the Eyeway Helpdesk. Will it be possible for the two of you to connect with > me and share your specific experience with Eyeway Helpdesk. Each call is > recorded. Will investigate and get to the root of the matter. > > > > I agree , there would be a number of dissatisfied callers. I need to know > what the challenges and negative experiences have been. We strive to > constantly improve. Having said this, there are a large number of blind > persons from different parts of the country who have had positive > experiences too. > > > > This, however is no excuse for an unprofessional response. Thanks once > again to share the feedback. Please connect with me off the list on 011 > 45500380 in the coming week anytime after 10 AM. > > > > Warm regards, > > > > George > > > > *From:* [email protected] <[email protected]> *On > Behalf Of *minar singh > *Sent:* 20 January 2024 09:01 > *To:* [email protected] > *Subject:* Re: [AI] terrible situation of nab and iWay helplines. > > > > Hi Udit, > > Even i had a similar experience with NAB helpline. their representative > was rude to me on call. These people lack manners. These organisations > will never improve unless the government takes action. > > > > On Fri, Jan 19, 2024 at 9:32 PM UDIT Pandey <[email protected]> wrote: > > hi all, > > I am sharing my experience on boath helplines. > > nab helpline -- I called the helpline some time back, I asked them > questions related to my what to do after 12TH, I told them what I want to > do. My Second question was how to purchase a car on my name. People who > were there dint help me and said, "aapka kaam hojayega hum aapko kal call > karte hai.". I don't know, when that kal will come. > > 2. Eyeway -- no one picks your call. I called your helpline > multiple times, but, no answer. Once, someone answered my call, and when I > asked them the same above questions, They also said same thing. But no > reply from them. > > I wanted to share my experiences with these so called helplines. > > I request the higher officials to take action and improve your helpline > experiences. If you can > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJZg8fdc_Pot3nJXceqi1NcxJ_tA%2BVxcKntR4uG_aaUb_5fwtQ%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJZg8fdc_Pot3nJXceqi1NcxJ_tA%2BVxcKntR4uG_aaUb_5fwtQ%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFaicuEpkiY%3DxO6BFeYUkJQU188%3DyhpV%2BMZocdq9dVUsdBRj1w%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFaicuEpkiY%3DxO6BFeYUkJQU188%3DyhpV%2BMZocdq9dVUsdBRj1w%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/006d01da4b59%24490de1b0%24db29a510%24%40gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/006d01da4b59%24490de1b0%24db29a510%24%40gmail.com?utm_medium=email&utm_source=footer> > . > -- "every human is disabled because, none has got the wings to fly". Anirudh Rao your intellectual comrade. call/whatsapp me at 8277012082 join on Skype: anirudhrao3 if you just wish to be a facebook friend: click https://m.facebook.com/anirudh.rao.7731/about?lst=100005148125152%3A100005148125152%3A1563341090&refid=17 and send a request. Thank you Anirudh Rao. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. 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