Dear All,


This is a significant milestone achieved by advocates like Amar Jain, Rahul
Bajaj, and other key stakeholders, including the CCPD and others. A big
congratulations and appreciation to all of you!



Those of us in the financial accessibility domain have long awaited the
RBI’s guidance, aligning with the Ministry of Finance, Department of
Financial Services' notification on accessibility standards and guidelines
for the banking sector, dated 2nd February 2024. Today’s RBI circular
(RBI/2024-25/83 CO.DPSS.POLC.No.S-708/02-12-004/2024-25), titled
“Facilitating Accessibility to Digital Payment Systems for Persons with
Disabilities – Guidelines,” has fulfilled that long-standing wish.



Let’s continue our efforts in advocating for accessible products and
services from financial institutions.



Once again, a heartfelt thank you to Amar and the Mission Accessibility
team for this remarkable achievement and breakthrough.



Best regards,

Prashant Naik



On Fri, 11 Oct 2024 at 20:01, Yamuna Jivana Dasa <[email protected]> wrote:

> Wow this is big!
>
> Now for implementation. Hats off to all who made this happen.
>
> Thanks Amar for sharing. There’s hope.
>
>
>
>
>
> *From:* [email protected] [mailto:
> [email protected]] *On Behalf Of *Amar Jain
> *Sent:* Friday, October 11, 2024 11:27 AM
> *To:* Accessindia <[email protected]>
> *Subject:* [AI] Reserve Bank of India (RBI) issues Guidelines on
> Facilitating accessibility to digital payment systems for Persons with
> Disabilities
>
>
>
> Dear all,
>
>
>
> On October 11, 2024, RBI has issued a circular to all payment system
> participants to (i) Review their payment systems / devices in terms of
> accessibility to persons with disabilities; (ii) carry out modifications
> such that the payment systems / devices can be accessed and used with ease
> by persons with disabilities; For the said purpose, the accessibility
> standards issued by Indian Ministry of Finance
> <https://www.linkedin.com/company/indian-ministry-of-finance/> for the
> banking sector may be followed, to the extent applicable. Which means that
> the payment systems and devices may be made compliant with Indian Standard
> 17802 parts one and two of Bureau of Indian Standards as amended; and (iii)
> all payment system participants are required to submit an action plan
> within one month containing details of their payment systems / devices that
> need to be modified along with timelines and details of the nodal officer
> who can be contacted for any clarifications / queries by RBI in this
> regard. While adopting any solution for the said purpose, PSPs should
> ensure that security is not compromised.
>
> This directive issued under Section 18 and 10(2) of the PSS Act, 2007
> would ensure all entities that operate payment systems such as a payment
> gateways, payment wallets, point of sale devices, amongst others will have
> to make their digital assets accessible. All the PSPs should opt-in
> services of competent accessibility professionals / service providers in
> order to ensure compliance with the said directive in letter and spirit.
>
>
>
> As the active users of digital payment systems it is our responsibility to
> pass on any accessibility issue that we face with any of the apps,
> websites, including payment wallets, payment gateways, point of sale
> devices that facilitates payments, not only to their top management, but
> also copy on the email to RBI using the email address:
> [email protected]
>
>
>
> Regards,
>
> Amar Jain
>
> Mobile: +91-9892622230
>
> Email: [email protected]
>
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