Banks should recognise that customers like us exist in good numbers and our 
access has to be mandatory. We should not be looking at work arounds or some 
kind of jugad. We pay taxes. The bank is a service provider and all 
communication between the bank and us have to be accessible.  

 

From: [email protected] <[email protected]> On Behalf 
Of Harshit Lohia
Sent: 15 October 2024 21:51
To: [email protected]
Subject: Re: [AI] Bank statements!

 

Sir,

One potential solution is to make available HTML/MS Excel/CSV  version of 
statements along side pdf version. HDFCcredit card statement is provided in 
HTML format also. Similarly, transaction listing for HDFC Bank account is 
available in almost accessible format inside its net banking portal. However, 
certain links and buttons are unlabelled. SBI also allows its account holders 
to download statement in MS Excel format inside net banking. Statement of SBI 
Cards can be viewed in accessible form after logging to its portal. However, 
logging to SBI Cards portal is quite cumbersome. Similarly, transaction 
listings for HSBC credit card can be viewed in accessible format inside its iOS 
app. However, pdf provide by HSBC Bank are not accessible. 

Regards

Harshit 

 

On Tue, Oct 15, 2024 at 11:19 AM <[email protected] 
<mailto:[email protected]> > wrote:

Dear All,

 

All of us have Bank accounts and have our Bank statements and credit card 
statements Emailed to us. Personally, I have never been able to comprehend the 
statement though my screen reader reads out the statement. I find these 
statements totally useless. This is a typical case of a potentially accessible 
communication absolutely inaccessible simply because tables are constructed 
without taking on board the need for being accessible.

 

I do hope people in this group working with banks take up this matter and 
address the issue. 

 

Thanks,

 

George

 

 

 

 

George Abraham

CEO

Score Foundation

17/107 LGF

Vikram Vihar

Lajpatnagar 4

New Delhi 110024

Ph: 011 45500380

Mob: 9810934040

Email: [email protected] <mailto:[email protected]> 

Website: www.scorefoundation.org.in/www.eyeway.org.in 
<http://www.scorefoundation.org.in/www.eyeway.org.in> 

National Helpdesk for the Blind: 18005320469

Twitter: @georgebhai

Scan & donate: 



 

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Harshit Lohia

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