Dear Axis Indians,
I use third-party app like cred to read my statement. It is very accessible so far, even ICICI card I mobile pay is very accessible as far as reading statement is concerned.
Sent from my iPhone

On 16 Oct 2024, at 7:41 AM, [email protected] wrote:



Banks should recognise that customers like us exist in good numbers and our access has to be mandatory. We should not be looking at work arounds or some kind of jugad. We pay taxes. The bank is a service provider and all communication between the bank and us have to be accessible.  

 

From: [email protected] <[email protected]> On Behalf Of Harshit Lohia
Sent: 15 October 2024 21:51
To: [email protected]
Subject: Re: [AI] Bank statements!

 

Sir,

One potential solution is to make available HTML/MS Excel/CSV  version of statements along side pdf version. HDFCcredit card statement is provided in HTML format also. Similarly, transaction listing for HDFC Bank account is available in almost accessible format inside its net banking portal. However, certain links and buttons are unlabelled. SBI also allows its account holders to download statement in MS Excel format inside net banking. Statement of SBI Cards can be viewed in accessible form after logging to its portal. However, logging to SBI Cards portal is quite cumbersome. Similarly, transaction listings for HSBC credit card can be viewed in accessible format inside its iOS app. However, pdf provide by HSBC Bank are not accessible. 

Regards

Harshit 

 

On Tue, Oct 15, 2024 at 11:19 AM <[email protected]> wrote:

Dear All,

 

All of us have Bank accounts and have our Bank statements and credit card statements Emailed to us. Personally, I have never been able to comprehend the statement though my screen reader reads out the statement. I find these statements totally useless. This is a typical case of a potentially accessible communication absolutely inaccessible simply because tables are constructed without taking on board the need for being accessible.

 

I do hope people in this group working with banks take up this matter and address the issue.

 

Thanks,

 

George

 

 

 

 

George Abraham

CEO

Score Foundation

17/107 LGF

Vikram Vihar

Lajpatnagar 4

New Delhi 110024

Ph: 011 45500380

Mob: 9810934040

Email: [email protected]

Website: www.scorefoundation.org.in/www.eyeway.org.in

National Helpdesk for the Blind: 18005320469

Twitter: @georgebhai

Scan & donate:

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Thanks & Regards
Harshit Lohia

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