Re: [AI] Good News regarding SBI E Rupee App and Sugamya Bharat App

[Mujtaba Merchant]

Ashutosh 👏👏👏 Sincerely,   Mujtaba Merchant Bangalore | INDIA Sent from my iPhone ® Help support my causes: NVDA | Billion Strong | EyeWay On 18 May 2025, at 10:18 AM, Shiva Kumar R C <rc.shivu...@gmail.com> wrote:  Sir SBI yono also completely in accessible we can't login without sighted help  with regards  shivakumar r c. first division assistant department of treasury Government of Karnataka. mob/watsapp 9060720937 On Sat, 17 May, 2025, 2:54 pm Ashutosh Singhal, <ashutoshsinghal...@gmail.com> wrote: Good News: The SBI e-Rupee app was previously not allowing the use of TalkBack, making it completely inaccessible for screen reader users. This issue was raised by one person on X (formerly Twitter), and I also tagged the relevant authorities and followed up on the matter. About a week ago, he informed me that the issue had been resolved. I'm happy to share that it was fixed within two weeks. This is why I always emphasize the effective use of X — it's a powerful tool for raising accessibility concerns. Secondly, in the latest update of the Sugamya Bharat App, Dark Mode has been introduced, and the previously unlabeled buttons that caused inaccessibility during login have also been fixed. When I first discovered this app over two years ago, it was almost unusable — even the OTP wasn’t being delivered, making it impossible to complete the initial steps. That’s when I began advocating for accessibility improvements in the app. After the OTP issue was resolved, the language selection screen remained inaccessible. Other issues included the inability to submit complaints, lack of Dark Mode, unlabeled buttons, and inaccessible or malfunctioning photo and video upload features etc. Over time, however, the app has seen significant improvements. I’ve faced many ups and downs in this journey toward making the app accessible. To summarize: advocacy remains incredibly important. Unfortunately, the app has still not fulfilled its core purpose, even though it was launched in 2020. Just two days ago, I reached out to the Joint Secretary ma'am and Secretary sir of the Department of Empowerment of Persons with Disabilities, urging them to urgently resolve the remaining issues. I also made a post on X and tagged key authorities to help accelerate the resolution process. Kindly support by reposting, liking, and replying using the features on X: Ashutosh Singhal (@Sugamyata) posted at 11:00 pm on Thu, May 15, 2025: Today, I requested @rajeshaggarwal  sir to take urgent action to resolve complaints registered on the Sugamya Bharat App. Till now, not a single complaint has been resolved, making the app ineffective in the core purpose. @IASassociation @ShashiTharoor @HMOIndia @IndianExpress (https://x.com/Sugamyata/status/1923068544020783543?t=yAT7xKRi1QSxfcLgTsJmGg&s=03)  As you know, You can register complaints about accessibility issues related to digital, transport, and infrastructure on the Sugamya Bharat App. If you are not aware, this app is made by the government to solve accessibility issues that persons with disabilities face in their day-to-day life. You should definitely check it out once. Download link for Android users: https://play.google.com/store/apps/details?id=com.geostat.sugamyabharatMOH If anyone is facing any issue in  using Sugamya Bharat App. You can access 2 videos regarding this app which I made earlier with Radio Udaan to aware our Persons with Disabilities community about this app. These Videos are 95% relevant even after app update: In the first video you will get brief info about this app as well as registration process: https://youtu.be/dLoCnz0Kdg4?si=fs_bYmdBjF4zBfdo In the second video you will get to know about complaint process, checking complain status and much more: https://youtu.be/jHUPPWZVQ3M?si=nQHoYNQsB4sZT5wh Ashutosh Singhal -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity;   2. 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