I do not know that you are the same person to whom I responded yesterday on
Whatsapp Group. The main thing is that the inaccessible platforms list is
much bigger than accessible platforms list. I can not raise all the issues
that's why I always encourage people to raise the issues on X (Twitter), E
District, CP GRAM and other platforms so maximum issues can be solved. If
you face any issue then you can directly call me at 8076798104.

On Sun, 18 May 2025 at 12:07, Mujtaba Merchant <[email protected]> wrote:

> Ashutosh 👏👏👏
>
> Sincerely,
>
>
>
> *Mujtaba Merchant*
>
> Bangalore | INDIA
>
> Sent from my iPhone ®
> *Help support my causes:* NVDA
> <https://www.nvaccess.org/support-us/#donation-support> | Billion Strong
> <https://www.billion-strong.org/donate-today/> | EyeWay
> <http://eyeway.org.in/?q=donate-0>
>
>
> On 18 May 2025, at 10:18 AM, Shiva Kumar R C <[email protected]>
> wrote:
>
> 
> Sir SBI yono also completely in accessible we can't login without sighted
> help
>
> with regards  shivakumar r c. first division assistant department of
> treasury Government of Karnataka. mob/watsapp 9060720937
>
> On Sat, 17 May, 2025, 2:54 pm Ashutosh Singhal, <
> [email protected]> wrote:
>
>> Good News: The SBI e-Rupee app was previously not allowing the use of
>> TalkBack, making it completely inaccessible for screen reader users. This
>> issue was raised by one person on X (formerly Twitter), and I also tagged
>> the relevant authorities and followed up on the matter. About a week ago,
>> he informed me that the issue had been resolved. I'm happy to share that it
>> was fixed within two weeks.
>> This is why I always emphasize the effective use of X — it's a powerful
>> tool for raising accessibility concerns.
>> Secondly, in the latest update of the Sugamya Bharat App, Dark Mode has
>> been introduced, and the previously unlabeled buttons that caused
>> inaccessibility during login have also been fixed. When I first discovered
>> this app over two years ago, it was almost unusable — even the OTP wasn’t
>> being delivered, making it impossible to complete the initial steps. That’s
>> when I began advocating for accessibility improvements in the app.
>> After the OTP issue was resolved, the language selection screen remained
>> inaccessible. Other issues included the inability to submit complaints,
>> lack of Dark Mode, unlabeled buttons, and inaccessible or malfunctioning
>> photo and video upload features etc. Over time, however, the app has seen
>> significant improvements. I’ve faced many ups and downs in this journey
>> toward making the app accessible.
>> To summarize: advocacy remains incredibly important. Unfortunately, the
>> app has still not fulfilled its core purpose, even though it was launched
>> in 2020. Just two days ago, I reached out to the Joint Secretary ma'am and
>> Secretary sir of the Department of Empowerment of Persons with
>> Disabilities, urging them to urgently resolve the remaining issues. I also
>> made a post on X and tagged key authorities to help accelerate the
>> resolution process.
>> Kindly support by reposting, liking, and replying using the features on
>> X: Ashutosh Singhal (@Sugamyata) posted at 11:00 pm on Thu, May 15, 2025:
>> Today, I requested @rajeshaggarwal  sir to take urgent action to resolve
>> complaints registered on the Sugamya Bharat App. Till now, not a single
>> complaint has been resolved, making the app ineffective in the core
>> purpose. @IASassociation @ShashiTharoor @HMOIndia @IndianExpress
>> (
>> https://x.com/Sugamyata/status/1923068544020783543?t=yAT7xKRi1QSxfcLgTsJmGg&s=03
>> )
>>
>> As you know, You can register complaints about accessibility issues
>> related to digital, transport, and infrastructure on the Sugamya Bharat
>> App. If you are not aware, this app is made by the government to solve
>> accessibility issues that persons with disabilities face in their
>> day-to-day life. You should definitely check it out once.
>>
>> Download link for Android users:
>> https://play.google.com/store/apps/details?id=com.geostat.sugamyabharatMOH
>> If anyone is facing any issue in  using Sugamya Bharat App. You can
>> access 2 videos regarding this app which I made earlier with Radio Udaan to
>> aware our Persons with Disabilities community about this app. These Videos
>> are 95% relevant even after app update:
>> In the first video you will get brief info about this app as well as
>> registration process: https://youtu.be/dLoCnz0Kdg4?si=fs_bYmdBjF4zBfdo
>>
>> In the second video you will get to know about complaint process,
>> checking complain status and much more:
>> https://youtu.be/jHUPPWZVQ3M?si=nQHoYNQsB4sZT5wh
>>
>> Ashutosh Singhal
>>
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